Operations-Transformation Associate

Job Description
Join J.P. Morgan, a global leader in financial services, and be part of a dynamic team shaping the future of operations. We empower our employees to innovate and deliver impactful solutions for our clients worldwide. Experience a collaborative environment where your ideas drive real change.
As a Workflow Product Delivery Associate within the Operations team, you will design and implement workflow and automation solutions. You will collaborate with stakeholders to optimize processes and drive a data-driven performance culture. You will play a key role in building capabilities that support strategic business objectives.
Job Responsibilities

• Design and deliver workflow and automation solutions using Workflow Designer, Python, Alteryx, and Tableau.
• Build and maintain the book of work for aligned stakeholders.
• Collaborate with stakeholders to review and enhance operational processes.
• Communicate project updates, risks, and outcomes to teams and sponsors.
• Apply advanced analytics to identify and solve complex business challenges.
• Mine automation opportunities from diverse data sources.
• Integrate workflow solutions across multiple platforms and tools.
• Contribute innovative ideas to foster a continuous learning culture.
• Develop reusable capabilities and share best practices with team members.
• Educate and train colleagues on new tools and solutions.
• Support strategic initiatives through effective project management.

Required Qualifications, Capabilities and Skills

• Demonstrate 5+ years of experience in data analysis and process automation.
• Utilize Python, Alteryx, Tableau, and workflow platforms effectively.
• Build strong relationships with business and technology partners.
• Communicate clearly and influence decisions across teams.
• Exhibit strong PowerPoint and data visualization skills.
• Stay updated with the latest financial technologies.
• Apply critical thinking to solve multifaceted business problems.

Preferred Qualifications, Capabilities and Skills

• Leverage experience with Unqork, SQL, and API connectivity.
• Demonstrate understanding of programming languages such as JavaScript.
• Apply knowledge of AI/ML tools in operational contexts.
• Attain relevant certifications such as PMP.
• Utilize advanced workflow automation tools.
• Exhibit experience in project management methodologies.
• Contribute to the development of innovative automation solutions.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.