Project Manager - Technical

About the job:

As a Project Manager - Technical, you coordinate and manage the implementation of all the technical aspects of our Cloud/NFV/SDN customer delivery projects, globally, in terms of feature content, delivery date and quality of the technical solution, from offer preparation through project realization activities and customer acceptance. In this context, you plan, organize and steer the customer delivery project activities within the scope of NFV/SDN Infrastructure and MANO components, and potentially vNFs and other vApps.  These activities cover project scope and requirements definition, elaboration and execution of the solution validation strategy (both NOKIA and customer lab environments), solution integration, installation and commissioning in customer environments, customer acceptance.

You identify and monitor technical risks of strategic projects, globally, while providing alternate solutions to mitigate the risks.   You monitor solution Quality of Service and stability, ensuring that all Key Performance Indicators are within contract definition. You coordinate answers to unresolved technical issues and sets up technical support processes between the Red Hat Product R&D and Application teams.

You operate within the framework of the Red Hat Sell/Execute Process methodology.

In your role as Project Manager - Technical, you are accountable for delivering the services for Red Hat cloud components and respective integrations along with potentially the vNF/vApp parts of various customer projects, in terms of quality, schedule and content.

You will closely collaborate with customer delivery project stakeholders such as Red Hat product BU’s, other Customer application Domains and Delivery Units, 3rd party suppliers, local delivery teams and customer technical interfaces.  You are the customer’s prime interface for all the technical aspects of the solution and you manage the day to day relationship with the customer.  Therefore, some travel to local customer sites is required.

What Will You Do:

• You are the key Technical Focal point for the Red Hat Cloud products Delivery and integration activities, bridging the Services Delivery organization and the main Cloud R&D hub on a global scale.

• You define the global technical part of Project Management Plans.

• You define an end-to-end integration strategy & coordinates involvement of integration teams.

• You validate and approve the global technical part of Project Management Plans.

• You are supporting Red Hat organization in making sure that project are delivered, in terms of quality, schedule and content in line with the Project Management Plan.

• You identify deliverables under your responsibility. You plan & execute these deliverables taking care of cost & milestones

• You are the prime interface with customer CTO for all technical concerns.

• You understand the customers' strategy and manage his technical expectations

• You are in charge of identifying risks for both customer and Nokia. You propose & implement risk mitigation.

• You are in charge of building the technical staff of the project

• You manage allocation of resources to ensure project deliverables.

• You identify cost improvements throughout collaboration with R&D to further automate delivery and integration tasks

• You define the general plan with GPM, taking care of First Off applications and Product Roadmap

• You define the KPIs with the customer. You define the strategy of follow up with the Project team. You follow up KPIs of the operator's network in order to ensure the optimized usage of the deployed solution

• You are responsible to propose GPM a migration strategy & plans of execution

Key differentiators and additional information:

• You are in the most strategic crossroads of the digital transformation of Red Hat into Software and Cloud Native applications, between the Cloud R&D and the Red Hat Solution Delivery teams

• You work in a highly challenging and ever technology changing environment

• You get involved in a great variety of technologies

• You combine multiple roles/execute different type of activities

• You experience directly the customer facing and appreciation

• You deal with different internal and external stakeholders and partners

• You participate in different type of projects

What Will You Bring:

• Vast experience in (senior) project, cost & risk management, based on PMBOK

• Additional certifications, such as PMP certification, are a plus

• Sell/Execute process experienced

• You have a Telecommunications/Electronics/SW/Computer master’s degree or equivalent through experience

• Experience and background in infrastructure, system and IT (Linux servers, Virtualization, External Storage Solutions

• Experience in L2,L3 networking (configuring and designing at high and low level)

• Expertise in Cloud Management Systems, Virtual Infrastructure Management systems and Cloud Infrastructure Management Systems is required

• Technical knowledge on Openstack, OpenShift, VMware , RHEL ,, ….. is key.

• Knowledge of 3th party Cloud environments like Mirantis, HP NFV Director , ACN, Canonical, Suse….is a plus

• Expertise in Containers, Kubernetes and Microservices concept

Soft skills:

• You are personally committed to quality

• You love working in a customer facing environment

• You operate autonomously and are result driven

• You take ownership and accountability

• You are flexible in taking up different roles and tackling multiple technologies

• You have strong negotiation and communication skills in multi-national and global environment

• You are capable of showing technical and organizational leadership

• Very high English proficiency

• Up to ~20% travel (flexible)

#LI-SH5

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.