Sr. Network Support Engineer

Job Summary
Verizon Visible is looking for a dynamic and motivated Support Engineers/Leads to join a growing team. If you are customer focused with creative problem solving skills and have experience supporting technology teams this role may be for you.

As a member of our team you will have the opportunity to develop your career while supporting Verizon‿s Visible services, platforms. This is a fantastic opportunity to leverage your communication, technical, and problem solving skills to impact millions of customers.

Detailed Job Description for Network Ops GCP/Core Network, Firewall, Load Balancing

• Ensure stable and reliable ISP network services (e.g. access products, service networks and
• core network).
• Day to day network performance monitoring.
• Network troubleshooting and fault analysis; hardware troubleshooting and repair.
• Trouble ticket generation and response; carrier interface and escalations.
• Deployment and maintenance of network monitoring, analysis and reporting tools.
• Application of configuration changes via our change control systems and processes.
• Installation of network hardware and software.
• The Network Operations Engineer will offer Level 2 and Level 3 Network Support that includes operation and change management.
• The Engineer fulfils the request for Network Devices, Firewalls, Load balancing and Optimization.
• The professional will examine, evaluate and monitor the incoming network change requests.
• Participate in a 24x7 call out as per ROTA.

What You will bring

• 5+ years overall experience in multiple cloud environments
• Minimum 2 3 years Google Cloud Platform (GCP) experience and in a client facing role.
• Ability to communicate effectively to business and technical stakeholders within the business for operational, project and deployment activities have an appreciation of the risk associated with supporting a high profile network environment