Top Customer Success & Experience Jobs in Pune, MH

The Senior Technical Support Engineer provides technical support for SailPoint customers, troubleshooting issues and collaborating with teams to resolve escalated cases while offering 24/7 on-call support.

The Business Analyst will coordinate between cross-functional teams, manage tasks, analyze data for informed decisions, and improve delivery processes.

The Renewal Support Analyst manages administrative and operational aspects of the renewal cycle, supporting Renewal Managers with customer entitlements, quotes, and renewal spreadsheets while coordinating with cross-functional teams.

As an Engagement Manager, you will manage customer and partner engagements, ensuring alignment between expectations and delivery, facilitating resource management, and driving engagement success through collaboration and effective communication.

Lead the software support engineering team, overseeing issue verification processes, ensuring timely resolution, and enhancing support tools in collaboration with various teams.