Search the 6 jobs at 8x8

As a Technical Support Engineer, you will be the primary contact for customer support through phone, email, and ticketing systems. Your role includes troubleshooting issues, maintaining accurate records, operating customer requests, and continuously expanding knowledge of products to ensure customer satisfaction.

As a Solutions Engineer at 8x8, you will support the sales team as the technical point of contact, managing proof of concepts, providing technical solutions, and maintaining customer relationships. You will also be responsible for responding to requests for information and proposals, and staying informed about competitor products.

The Sales Development Executive at 8x8 will identify and generate sales opportunities through inbound and outbound calls, qualify leads, and ensure goals for Sales Accepted Leads and Key Performance Indicators are met. This role requires a high-energy individual with strong communication skills and the ability to articulate the company's value to prospects.

The Automation Development Engineer will develop and maintain automated test scripts and frameworks, manage CI/CD pipelines using Jenkins, and collaborate with teams to enhance software testing processes. They will troubleshoot automation issues and document test cases while utilizing tools like Git for version control and basic Linux for scripting tasks.

The IAM Engineer will implement and manage identity and access management solutions, focusing on deploying single sign-on solutions and role-based access control. Responsibilities include automating user provisioning and maintaining documentation for security practices.

The Account Executive is responsible for generating and developing new business opportunities, managing key account relationships, overseeing the sales process, and achieving annual targets. Additional duties include organizing sales strategies, participating in industry events, and maintaining CRM data.