Top Tech Jobs & Startup Jobs in Pune

Provide frontline technical support for LogicMonitor users by managing incoming chat and ticket cases through resolution within SLAs. Troubleshoot SaaS IT infrastructure management issues across Linux, Windows, networks, containers, and cloud platforms. Educate customers, advocate for their needs, collaborate with product, development, and customer success teams on escalations, and contribute to product enhancements and bug resolution.

Serve as the senior technical advisor for strategic enterprise accounts, designing observability architectures across multi-cloud, hybrid, edge, and AI environments. Lead cloud migration observability, agentic AI monitoring, network pathing analysis, API integrations, automation, executive architecture reviews, workshops, and technical escalations. Partner with Sales, Customer Success, Product, Engineering, and AI teams to influence roadmaps and deliver scalable customer solutions.

Manage multi-region AWS infrastructure and Linux servers, including configuration, migrations, upgrades, patching, monitoring, access control, troubleshooting, and root-cause analysis. Support serverless and container infrastructure, analyze logs and performance trends, audit infrastructure, mitigate threats, and resolve escalated operational issues. Mentor new team members and collaborate in a hybrid, client-facing consulting environment.

Collaborates with internal and client teams to analyze business problems, translate requirements into technical designs, and implement technology solutions. Develops technical features using appropriate methodologies, testing practices, and technology stacks. Supports project implementation planning, interprets business requirements, and contributes to small- and medium-scale client engagements involving databases, programming, cloud platforms, and analytics.

Leads the design, development, integration, testing, and delivery of cardholder services applications. Provides hands-on technical leadership across Java and Spring Boot services, React or Angular applications, APIs, databases, event-driven integrations, and cloud platforms. Drives architecture decisions, technical evaluations, scalability, security, resiliency, CI/CD, production support, and engineering best practices while mentoring engineers and collaborating across Product, Engineering, Architecture, and QE teams.

Leads the design, development, integration, and enhancement of IDE platforms and developer tooling. Owns plugins, extensions, integrations, coding workflows, build and debugging capabilities, testing, source control, deployment, automation, and developer productivity improvements. Partners with engineering, architecture, DevOps, platform, security, and product teams; makes technical architecture decisions; establishes engineering standards; and mentors engineers across complex tooling initiatives.

Build and maintain reliable, scalable Java and Go backend microservices for a cloud-native SaaS identity analytics product. Responsibilities include designing APIs, implementing features, writing unit and end-to-end tests, conducting code reviews, supporting AWS infrastructure, collaborating with stakeholders, leading small projects, participating in on-call support, and troubleshooting escalated system issues.

Lead complex customer investigations involving cloud services, network data, logs, and product behavior. Coordinate escalations with Engineering and Product, recommend fixes, create automation and documentation, mentor engineers, and support customers through scheduled 24-hour coverage. Diagnose technologies including DNS, HTTP/HTTPS, TCP/IP, routing, proxies, authentication, and SSO.

Provides first-line support and troubleshooting for Cornerstone OnDemand and Letter AI. Builds AI agents and low-code automations with Copilot Studio and Power Automate, develops generative AI prompts, configures LMS features, tests releases, manages escalations, documents workflows, and tracks metrics to identify automation opportunities.

Leads architecture, automation, security, and administration of hybrid infrastructure across Linux, Windows, Kubernetes, Terraform, Azure, networking, and container platforms. Owns vulnerability remediation, patch management, incident response, cloud governance, and infrastructure standards. Mentors engineers, drives architectural decisions, partners with security and DevOps teams, and leads critical infrastructure initiatives from design through execution.

Lead and deliver full-stack .NET web projects, write and maintain code (.NET Core, C#), integrate cloud and web technologies, drive technical decisions, ensure unit testing and CI, collaborate with stakeholders and overseas teams.

Develop and support integration solutions using IBM App Connect Enterprise and Azure. Responsibilities include participating in the SDLC, designing APIs and middleware services, analyzing requirements, conducting design and code reviews, supporting QA and UAT, troubleshooting production issues, documenting solutions, and contributing to CI/CD operations. The role also requires stakeholder collaboration, adherence to IT controls, and delivery across multiple projects.