Top Operations Manager Jobs in Pune

Manage call center operations, team leaders, client service-level agreements, financial performance, staffing, operational reporting, employee development, and continuous improvement. The role oversees direct reports, conducts coaching and performance reviews, resolves employee issues, partners with support functions, maintains client relationships, and ensures operational and client expectations are achieved.

Supports Barclays’ data privacy framework, policies, risk assessments, breach response, regulatory engagement, employee training, and compliance monitoring. The role coordinates with Legal, Compliance, IT, and Data Protection Officers to manage privacy risks, respond to personal data incidents, conduct DPIAs, maintain privacy training, and improve governance practices in line with GDPR, CCPA, and other regulations.

Manages day-to-day operations, performance reporting, process improvement, team leader development, training compliance, timekeeping issues, stakeholder escalations, and KPI/SLA performance. Leads teams toward targets, partners with Training and Quality, supports operational strategy deployment, and identifies performance or process gaps. The role requires shifting evening schedules in the Philippines and collaboration with onshore stakeholders.

Lead end-to-end manufacturing plant operations, including production, quality, safety, compliance, cost management, continuous improvement, and workforce development. Develop operational strategies, manage budgets and performance metrics, optimize capacity and resources, and ensure delivery of business objectives. Partner with Engineering, Supply Chain, Quality, Human Resources, and Commercial teams while driving operational excellence, capability development, and a high-performance culture.

Manage daily fraud operations, ensuring compliance with card regulations and risk frameworks. Lead and develop a large team, monitor KPIs, drive process improvements, manage staffing and workflow, escalate operational risks, and partner with stakeholders to maintain service levels and regulatory compliance.

Lead end-to-end delivery of Revenue Operations initiatives across Salesforce and GTM tech. Manage project governance, stakeholder alignment, requirements, UAT, executive reporting, integrations, automation, and change management to drive adoption and scalable GTM processes.

Own field deployments from equipment collection through data verification and upload. Manage five to six operators, coordinate with site contacts, maintain camera and inventory readiness, enforce data-quality and taxonomy protocols, reconcile equipment, and submit deployment reports. The role requires on-site work, independent problem-solving, long hours, a six-day schedule, and substantial travel from Delhi NCR to national deployment sites.

Manages international enrollment and recruitment operations, coordinating internal teams and external partners. Oversees project execution, process improvements, agent and key account relationships, KPI tracking, reporting, contract compliance, and strategic enrollment initiatives. Provides operational insights to leadership, maintains accurate databases, resolves escalations, and improves recruitment, marketing, partner engagement, and reporting processes.

Provides strategic leadership for organization-wide operations across India. Oversees day-to-day operations, program implementation, financial and regulatory compliance, risk management, strategic planning, process improvement, and multi-location teams. Leads regional leadership, recruitment, performance management, organizational development, and culture initiatives while partnering with founders, government stakeholders, and senior leadership to build scalable systems and support nationwide program delivery.

Drive engineering delivery governance, vendor and contract management, budget and KPI reviews, process optimization, issue resolution, and resource capacity planning. Partner with Engineering, PMO, Finance, Procurement, and vendors across distributed teams to improve execution, standardize processes, track risks and renewals, and provide actionable reporting to leadership.

Lead country-level workplace operations across India: define operating model, manage FM partners and vendors, own budgets and readiness for office openings/expansions, ensure safety/compliance, set KPIs and playbooks, partner with cross-functional teams, and advance AI-enabled automation to improve workplace experience and operations.

Lead and oversee a major operations segment, manage teams and budgets, design and implement operational policies, improve processes and efficiencies, ensure compliance, and meet departmental milestones within approved budgets.

Lead and manage transfer agency operations for fund administration: oversee daily processing (subscriptions, redemptions, transfers), supervise staff, ensure regulatory and compliance adherence, deliver client service and reporting, perform reconciliations, drive process improvements, and coordinate with cross-functional stakeholders and auditors.

Manages ShotLink technical operations, including camera build oversight, technology integration, field testing, troubleshooting, vendor relationships, equipment replacement, server and connectivity support, technical documentation, reporting, asset tracking, and tournament logistics. Requires extensive travel and coordination with vendors, Information Systems, operations teams, and tournament staff.

Own complex enterprise SaaS deals from pricing and quote through final signature. Partner with Sales, Finance, Legal, Security, and RevOps to structure deals, manage approvals, improve quote-to-cash processes, optimize CPQ and Salesforce systems, lead UAT and tooling rollouts, analyze deal outcomes, train Sales, and maintain deal strategy documentation.

The Sales Operations Program Manager coordinates revenue operations programs, workstreams, and process improvements. Responsibilities include maintaining SOPs and playbooks, supporting process adoption, auditing Salesforce data, improving CRM data quality, and creating reports, dashboards, and data views for leadership and cross-functional decision-making.

Lead and manage customer experience operations across omnichannel touchpoints, driving process improvements, team performance, and digital transformation to deliver CX insights and service excellence for client accounts.

Leads enterprise portfolio governance across product platforms, subcontractors, lifecycle transitions, modernization, and migration programs. Integrates plans, risks, dependencies, decisions, milestones, acceptance evidence, and executive reporting across Product, Engineering, Quality, Operations, Supply Chain, Finance, Legal, Sales, and customer teams. Governs supplier performance, readiness stages, change control, and execution systems while improving governance frameworks, KPIs, cadences, controls, and cross-functional accountability.

The Marketing Automation & CRM Operations Manager strategizes and optimizes customer journeys, manages CRM systems, designs automated marketing campaigns, and collaborates with teams to improve lead management and reporting.

Lead customer onboarding, support and valuer management for a property-decisioning SaaS platform in India. Build relationships with lenders and valuers, drive product adoption, run training and governance reporting, escalate and resolve issues, support marketing/BD, and use data to improve processes and customer outcomes.

Lead and coach a team of recruiters to meet account hiring goals; develop sourcing strategies, manage performance and reporting, ensure SLA adherence, forecast resourcing, maintain data integrity, and partner with CRM and senior leadership to drive client satisfaction.

Own and run on-site deployments: lead a team of 5–6 field operators, verify and reconcile camera inventory, set up captures, ensure data quality and taxonomy, handle on-the-spot issues, transfer/upload data, and submit deployment reports. Frequent travel and early starts required.

As Assistant Galley Operations Manager, oversee training and maintenance for food and beverage operations aboard cruise ships, ensuring compliance with public health standards and managing budgets and staffing effectively.

Lead India operations and projects: manage budgets, contracts, field logistics and teams, cultivate stakeholder partnerships, ensure data quality, generate insights and reports, train field teams, and support regional Operations and Data & Insights on special projects. Travel ~10–20%.

Lead payments operational functions including dispute and chargeback management, fraud investigations, payment performance monitoring, PSP and partner management, and operational support for Customer Success. Define SLAs, drive tooling and automation priorities, set operational standards, and own incident response and reporting to improve outcomes across payments, risk, fraud, and compliance.