The Operations Manager leads and directs client service operations, ensuring a high-quality customer experience. Responsibilities include team management, performance analysis, coaching, and strategic planning to meet service and financial goals while fostering a positive work environment and driving continuous improvement initiatives.

Demyst

Operations Manager (Bengaluru)

8 Days Ago

Pune, MH

103 Employees

Mid level

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103 Employees

Mid level

Software

As the Operations Manager at Demyst, you will develop and refine operational processes, resolve issues, communicate with stakeholders, and manage projects. Your role includes cross-functional collaboration, reporting metrics, risk management, and contributing to long-term planning to enhance operational excellence.

Sun Life Financial, Inc.

Operations Manager

8 Days Ago

Pune, MH

Remote

499 Employees

Mid level

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499 Employees

Mid level

Fintech • Payments • Financial Services

The Operations Manager leads a front-line client service environment, ensuring consistent quality through effective management of CCRs. Responsibilities include performance management, analyzing metrics, coaching supervisors, and continuously improving processes while fostering an engaging work culture. The role also involves recruiting staff and supporting organizational changes.

Sun Life Financial, Inc.

Manager Operations

19 Hours Ago

Pune, MH

Remote

499 Employees

Senior level

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499 Employees

Senior level

Fintech • Payments • Financial Services

The Manager of Operations will lead the US Group Disability at SLGS, responsible for operational improvements, issue resolution, managing teams, and fostering a high-performance environment. The role requires strong analytical skills and the ability to influence across multiple functions, ensuring continuous learning and confidentiality while aligning with management requirements.

Fresenius Medical Care

Senior Operations Manager (m/f/d)

2 Days Ago

Pune, MH

Remote

42,197 Employees

Mid level

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42,197 Employees

Mid level

Healthtech

The Senior Operations Manager supports the EVP of IRSDC by fostering collaboration, driving operational efficiency, and managing strategic projects. Key responsibilities include preparing communications, monitoring KPIs, facilitating team culture, and ensuring effective stakeholder engagement while maintaining project timelines and delivering successful outcomes.

Airbnb

Operations Enablement Manager, AirCover

6 Days Ago

Pune, MH

14,622 Employees

Senior level

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14,622 Employees

Senior level

Real Estate • Travel • PropTech

The Operations Enablement Manager at Airbnb will lead the AirCover team by driving process improvements, optimizing operational tools, and enhancing productivity through data-driven approaches. The role involves collaborating with cross-functional teams, managing partner initiatives, and ensuring seamless integration of product improvements to enhance customer experience.

Workday

Manager – HR Operations- Workmate Support

9 Days Ago

Pune, MH

14,894 Employees

Mid level

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14,894 Employees

Mid level

Cloud • Fintech • HR Tech

The Manager of Workmate Support will oversee a team of employee support specialists, enhancing service delivery and employee experience. This role involves hiring and mentoring staff, establishing support frameworks, and collaborating with operations and analytics teams to improve support metrics and resources.

IPG Mediabrands

Sr Manager - Billing and Reconciliation for Media Operations

16 Days Ago

Pune, MH

10,936 Employees

Senior level

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10,936 Employees

Senior level

AdTech • Digital Media • Marketing Tech

The Senior Manager will oversee the billing and reconciliation of digital and traditional marketing campaigns, ensure billing accuracy, manage team performance and training, and maintain client relationships. Responsibilities include managing discrepancies, conducting quality assurance checks, and improving operational processes.

Analog Devices

Manager, LRO Operations

20 Days Ago

Pune, MH

Remote

20,292 Employees

Senior level

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20,292 Employees

Senior level

Semiconductor

The Manager, LRO Operations leads the local LRO Operations team, managing analysts in billing, technology, and business operations while collaborating with internal functions to support finance and project management objectives. Responsibilities include managing legal operations processes, developing automation, and delivering reports and dashboards to enhance decision-making and operational efficiency.

Sun Life Financial, Inc.

Manager - Operations

22 Days Ago

Pune, MH

Remote

499 Employees

Senior level

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499 Employees

Senior level

Fintech • Payments • Financial Services

The Manager of Operations will lead the US Group Disability team, implementing operational improvements, managing a team, and enhancing the customer experience. Responsibilities include driving process optimization, managing workflows, ensuring compliance with regulations, and fostering employee engagement and performance. It requires strong analytical skills and a focus on cost efficiency.