Top Operations Manager Jobs in Pune

Manage call center operations, team leaders, client service-level agreements, financial performance, staffing, operational reporting, employee development, and continuous improvement. The role oversees direct reports, conducts coaching and performance reviews, resolves employee issues, partners with support functions, maintains client relationships, and ensures operational and client expectations are achieved.

Supports Barclays’ data privacy framework, policies, risk assessments, breach response, regulatory engagement, employee training, and compliance monitoring. The role coordinates with Legal, Compliance, IT, and Data Protection Officers to manage privacy risks, respond to personal data incidents, conduct DPIAs, maintain privacy training, and improve governance practices in line with GDPR, CCPA, and other regulations.

Manage and improve Shopify Plus ecommerce trading, merchandising, product data, navigation, search, collections, customer journeys, CRO, analytics, SEO hygiene, and ecommerce apps. Use Shopify analytics, GA4, Google Search Console, heatmaps, reporting, and AI-assisted workflows to improve conversion, AOV, product discovery, and customer experience across UK, US, and international markets. Coordinate with product, brand, content, and related teams while following approval processes for major visual, technical, and commercial changes.

Manages day-to-day operations, performance reporting, process improvement, team leader development, training compliance, timekeeping issues, stakeholder escalations, and KPI/SLA performance. Leads teams toward targets, partners with Training and Quality, supports operational strategy deployment, and identifies performance or process gaps. The role requires shifting evening schedules in the Philippines and collaboration with onshore stakeholders.

Owns US and Canadian payroll, benefits administration, HRIS management, compliance, and People Operations infrastructure. The role leads two team members, manages Rippling configuration and integrations, oversees payroll tax and benefits compliance, supports leave and claims administration, and partners with Finance, Legal, IT, and executive stakeholders. Based in Pune, the position operates on US business hours and requires hands-on experience with multi-state and multi-province payroll in a scaling SaaS environment.

Lead end-to-end manufacturing plant operations, including production, quality, safety, compliance, cost management, continuous improvement, and workforce development. Develop operational strategies, manage budgets and performance metrics, optimize capacity and resources, and ensure delivery of business objectives. Partner with Engineering, Supply Chain, Quality, Human Resources, and Commercial teams while driving operational excellence, capability development, and a high-performance culture.

Own senior client relationships and lead agency accounts and projects from proposal through delivery. Manage and coach account teams, coordinate creative talent, oversee quality, timelines, budgets, and commercial decisions, and maintain organized reporting and documentation. The role requires strong client servicing, project leadership, communication, commercial judgment, and experience across design, video, and content services.

Lead end-to-end delivery of Revenue Operations initiatives across Salesforce and GTM tech. Manage project governance, stakeholder alignment, requirements, UAT, executive reporting, integrations, automation, and change management to drive adoption and scalable GTM processes.

Own field deployments from equipment collection through data verification and upload. Manage five to six operators, coordinate with site contacts, maintain camera and inventory readiness, enforce data-quality and taxonomy protocols, reconcile equipment, and submit deployment reports. The role requires on-site work, independent problem-solving, long hours, a six-day schedule, and substantial travel from Delhi NCR to national deployment sites.

Leads factory quality strategy, QA systems, audits, customer complaint resolution, product performance governance, and corrective actions. Manages Engineers and Technicians, ensures compliance with workmanship and quality standards, drives process improvements, and collaborates with global stakeholders to improve factory and product quality.

Supports a global PMO by tracking program actions, driving small and medium initiatives, coordinating cross-functional intake, producing reports, and managing internal communications. Builds project trackers, cadences, templates, and processes where needed; escalates risks and improves PMO practices. The role requires independent prioritization, strong business writing, stakeholder management across technical and senior audiences, and regular overlap with US time zones.

Manage commercial vehicle customer relationships, resolve banking service requests, sell liability and investment products, achieve sales targets through cross-selling and referrals, support HNI relationship managers, reduce customer attrition, and acquire new customers while delivering high-quality service.

Manage commercial vehicle customer relationships, resolve banking service requests, and sell liability, investment, and other financial products. The role focuses on cross-selling, referrals, customer acquisition, HNI relationship support, sales target achievement, grievance resolution, and reducing customer attrition while delivering high-quality service.

Acquire new agricultural business customers, promote working capital products, manage credit and legal evaluations, conduct field investigations, prepare credit appraisal notes, ensure customer satisfaction, and develop channel partnerships to achieve business growth.

Manages international enrollment and recruitment operations, coordinating internal teams and external partners. Oversees project execution, process improvements, agent and key account relationships, KPI tracking, reporting, contract compliance, and strategic enrollment initiatives. Provides operational insights to leadership, maintains accurate databases, resolves escalations, and improves recruitment, marketing, partner engagement, and reporting processes.

Provides strategic leadership for organization-wide operations across India. Oversees day-to-day operations, program implementation, financial and regulatory compliance, risk management, strategic planning, process improvement, and multi-location teams. Leads regional leadership, recruitment, performance management, organizational development, and culture initiatives while partnering with founders, government stakeholders, and senior leadership to build scalable systems and support nationwide program delivery.

Drive engineering delivery governance, vendor and contract management, budget and KPI reviews, process optimization, issue resolution, and resource capacity planning. Partner with Engineering, PMO, Finance, Procurement, and vendors across distributed teams to improve execution, standardize processes, track risks and renewals, and provide actionable reporting to leadership.

Manage business operations supporting Service Delivery Organizations by analyzing performance metrics, developing reporting systems, preparing presentations, coordinating meetings, and driving process improvements. The role collaborates with cross-functional and internal and external stakeholders, ensures policy compliance, identifies operational inefficiencies, and applies industry best practices to improve productivity and service delivery.

Lead and oversee a major operations segment, manage teams and budgets, design and implement operational policies, improve processes and efficiencies, ensure compliance, and meet departmental milestones within approved budgets.

Lead and manage transfer agency operations for fund administration: oversee daily processing (subscriptions, redemptions, transfers), supervise staff, ensure regulatory and compliance adherence, deliver client service and reporting, perform reconciliations, drive process improvements, and coordinate with cross-functional stakeholders and auditors.

Own complex enterprise SaaS deals from pricing and quote through final signature. Partner with Sales, Finance, Legal, Security, and RevOps to structure deals, manage approvals, improve quote-to-cash processes, optimize CPQ and Salesforce systems, lead UAT and tooling rollouts, analyze deal outcomes, train Sales, and maintain deal strategy documentation.

Lead and manage customer experience operations across omnichannel touchpoints, driving process improvements, team performance, and digital transformation to deliver CX insights and service excellence for client accounts.

Leads enterprise portfolio governance across product platforms, subcontractors, lifecycle transitions, modernization, and migration programs. Integrates plans, risks, dependencies, decisions, milestones, acceptance evidence, and executive reporting across Product, Engineering, Quality, Operations, Supply Chain, Finance, Legal, Sales, and customer teams. Governs supplier performance, readiness stages, change control, and execution systems while improving governance frameworks, KPIs, cadences, controls, and cross-functional accountability.

The Marketing Automation & CRM Operations Manager strategizes and optimizes customer journeys, manages CRM systems, designs automated marketing campaigns, and collaborates with teams to improve lead management and reporting.

Lead customer onboarding, support and valuer management for a property-decisioning SaaS platform in India. Build relationships with lenders and valuers, drive product adoption, run training and governance reporting, escalate and resolve issues, support marketing/BD, and use data to improve processes and customer outcomes.