Top Operations Manager Jobs in Pune

Drive operational efficiency for partner account management by identifying workflow bottlenecks, implementing automations (including GenAI), managing technical projects, establishing SOPs and metrics, and leading change across cross-functional teams to scale partner content launches and account operations.

Manage end-to-end digital marketing campaigns and executions including builds, audience segmentation, testing, deployment, and optimization. Administer marketing automation stack, support integrations, track KPIs with channel managers, and improve lead lifecycle processes, nurturing, data hygiene, and workflow automation. Maintain documentation, templates, and share campaign best practices across stakeholders.

Lead end-to-end delivery of Revenue Operations initiatives across Salesforce and GTM tech. Manage project governance, stakeholder alignment, requirements, UAT, executive reporting, integrations, automation, and change management to drive adoption and scalable GTM processes.

Manage 24x7 global technical operations and a team supporting Mastercard infrastructure and applications. Oversee incident and change management, staffing, training, budgeting, cross-team coordination, post-event analysis, and continuous performance improvement.

Designs and delivers training, onboarding, coaching and talent pipeline programmes for the bank. Collaborates with HR and stakeholders, measures programme success with data, manages governance and controls, leads or supports teams, and provides advice on complex people issues to improve capability and succession.

Lead payroll and time & attendance operations for assigned countries within GBS. Manage payroll accuracy, compliance, vendor relationships, audits, and stakeholder escalations. Drive process improvements, automation, documentation, and system implementations to enhance service delivery and operational efficiency.

Lead and oversee a major operations segment, manage teams and budgets, design and implement operational policies, improve processes and efficiencies, ensure compliance, and meet departmental milestones within approved budgets.

Lead and manage transfer agency operations for fund administration: oversee daily processing (subscriptions, redemptions, transfers), supervise staff, ensure regulatory and compliance adherence, deliver client service and reporting, perform reconciliations, drive process improvements, and coordinate with cross-functional stakeholders and auditors.

Own end-to-end quarterly revenue reconciliation for Degree partners, validate partner reports against internal data, investigate variances, manage partner follow-up, ensure audit-ready reporting, and improve processes using SQL, BI, and automation.

Lead and manage customer experience operations across omnichannel touchpoints, driving process improvements, team performance, and digital transformation to deliver CX insights and service excellence for client accounts.

Lead process optimization, automation (including GenAI), and technical projects for partner account management. Implement scalable workflows, SOPs, and dashboards, measure performance, and drive cross-functional change to improve partner content launch and account operations.

The Marketing Automation & CRM Operations Manager strategizes and optimizes customer journeys, manages CRM systems, designs automated marketing campaigns, and collaborates with teams to improve lead management and reporting.

Own day-to-day operations and go-to-market for Binance Chat: manage feature rollouts, content governance, metrics, user feedback, and cross-functional coordination to improve growth, engagement, and product health.

Lead the Partner Help Desk team to manage partner deal registrations, partner agreements, portal and workflow issues. Oversee case queues, improve processes, document procedures, train and coach staff, handle escalations, collaborate cross-functionally, and provide coverage during peak periods.

Lead customer onboarding, support and valuer management for a property-decisioning SaaS platform in India. Build relationships with lenders and valuers, drive product adoption, run training and governance reporting, escalate and resolve issues, support marketing/BD, and use data to improve processes and customer outcomes.

Lead and coach a team of recruiters to meet account hiring goals; develop sourcing strategies, manage performance and reporting, ensure SLA adherence, forecast resourcing, maintain data integrity, and partner with CRM and senior leadership to drive client satisfaction.

Own and run on-site deployments: lead a team of 5–6 field operators, verify and reconcile camera inventory, set up captures, ensure data quality and taxonomy, handle on-the-spot issues, transfer/upload data, and submit deployment reports. Frequent travel and early starts required.

Lead and scale global customer support operations during U.S. hours: manage performance across chat, email, and phone; monitor KPIs; design SOPs and workflows; hire, onboard, train, and coach remote CS teams; act as escalation point and collaborate cross-functionally to resolve recurring issues.

As Assistant Galley Operations Manager, oversee training and maintenance for food and beverage operations aboard cruise ships, ensuring compliance with public health standards and managing budgets and staffing effectively.

Lead India operations and projects: manage budgets, contracts, field logistics and teams, cultivate stakeholder partnerships, ensure data quality, generate insights and reports, train field teams, and support regional Operations and Data & Insights on special projects. Travel ~10–20%.

Lead payments operational functions including dispute and chargeback management, fraud investigations, payment performance monitoring, PSP and partner management, and operational support for Customer Success. Define SLAs, drive tooling and automation priorities, set operational standards, and own incident response and reporting to improve outcomes across payments, risk, fraud, and compliance.

Lead launch and scaling of a global crowdsourcing and data-collection service line. Design operating models, sourcing infrastructure, playbooks, automation, and KPIs. Own all talent/data-sourcing channels, build and engage contributor communities, manage partners and subcontractors, and deliver predictable large-scale project ramp-ups across geographies.

Lead global SaaS and cloud workplace operations, managing Microsoft 365 and Google Workspace, IAM (SSO, Entra, MFA), Zero Trust enforcement, automation (Power Automate, Zapier, PowerShell, Python), onboarding/offboarding, security/compliance collaboration, and mentoring IT teams to ensure secure, scalable, and efficient cloud environments.

The role involves managing end-to-end operations including warehousing, logistics, inventory management, and SAP transactions while optimizing costs and improving processes across multiple locations in India.

Lead territory sales operations to meet targets for MS, HSD, lubes and non-fuel retail. Manage RO-level strategies, franchisee relationships, inventory and infrastructure, ensure safety and regulatory compliance, conduct inspections and trainings, resolve customer issues, and report performance to zonal and head offices.