Top Operations Manager Jobs in Pune

Manage operational performance and drive improvements in regional operations by implementing system-level fixes, analyzing issues, and collaborating with cross-functional teams to enhance workflows.

Lead operational execution and portfolio management for a global carbon project portfolio. Maintain portfolio health, coordinate financing mechanisms, integrate multi-source data, build semi-automated dashboards and processes, advise project teams, supervise staff, and drive continuous learning and strategy iteration across a matrixed international program.

Serve as regional single point of contact for support operations; manage incident lifecycle and prioritization, ensure SLA compliance, coordinate stakeholders and IT/dev teams, lead L1/L2, drive root cause analysis and continuous improvement using ITIL practices.

The Manager of Operations for Renewables will oversee wind assets, ensure compliance, track performance, and manage stakeholder relationships while handling various operational and administrative tasks.

Lead and manage the enterprise monitoring operations team to ensure availability, performance, and reliability of infrastructure and applications. Oversee BMC Helix, OpenShift, Prometheus/Grafana, and Entuity monitoring; manage upgrades, capacity, alerting quality, SOPs, DR tests, incident escalations, ITIL alignment, and stakeholder reporting.

Oversee day-to-day operations across staffing and managed services, ensuring service delivery, client satisfaction, and compliance. Lead teams, optimize processes using digital platforms, coordinate with cross-functional units, manage vendor relationships, and drive continuous improvement, training, and operational reporting to meet SLAs and business objectives.

Lead and mentor a team delivering and supporting enterprise collaboration platforms (Microsoft 365, Teams, SharePoint, Power Platform, Slack, Five9). Own 24x7 operational coverage, incident/escalation management, platform governance, integrations, vendor relationships, and service improvement using ITSM/ITIL processes and Jira. Drive automation, monitoring, SLAs, reporting, and participate in migrations, consolidations, and platform modernization.

The Senior Manager will lead the US Healthcare ROI Operations team, focusing on strategic leadership, process improvement, compliance, and client satisfaction. Responsibilities include performance metrics, budgeting, and reporting.

Lead and manage a customer support operations team delivering omnichannel customer experiences. Oversee live chat support and troubleshooting for wireless internet products, drive CX insights, ensure high-quality engagement, and support digital transformation initiatives using AI-enabled tools and orchestration.

Lead end-to-end delivery of cross-functional operational initiatives, translating strategy and OKRs into trackable outcomes. Coordinate stakeholders, optimize processes, drive change management, and manage AI integration projects within the Operations unit.

Lead strategy and execution for virtual and physical card products, managing end-to-end launches, vendor and partner relationships (issuers, processors, BIN sponsors, manufacturers), wallet integrations, commercial negotiations, card production and fulfillment, and build scalable SOPs while monitoring performance and driving operational improvements.

Lead global card program roadmap and launches (virtual and physical), manage issuer/processor/manufacturer relationships, integrate digital wallets (Apple/Google Pay), oversee card supply chain and vendors, negotiate commercial agreements, build SOPs and scalable operations, drive GTM with Product and Growth, and monitor performance through data-driven analysis.

The Senior Operations Manager oversees HR, payroll, and hiring transactions, ensuring compliance and efficient processing. They coordinate job postings, manage onboarding/offboarding, and audit payroll processes, while supervising staff and providing training on operational workflows.

The Manager Customer Experience Operations role focuses on providing customer support, resolving inquiries, and ensuring high customer satisfaction scores through effective communication and problem-solving in a 24/7 environment.

Own HubSpot admin and marketing systems, build and launch end-to-end campaigns, maintain HubSpot-Salesforce data alignment, manage WordPress site and YouTube content, produce/edit video assets, and deliver analytics and reporting to support marketing and sales.

Lead and develop a support and operations team to improve SLA compliance, KPIs, and customer satisfaction. Drive process improvements, cross-functional collaboration, training, and technical initiatives (SQL, reporting, APIs, frontend/backend) to deliver measurable business impact.

Own and improve operational processes for TradFi products (equities, ETFs, tokenized equities). Manage reconciliations with clearing brokers, corporate actions, clearing & settlement, break investigations, SOPs, controls, and cross-functional support for Product, Tech, Compliance, and Customer Support.

The role involves managing project timelines and deliverables using Google Sheets, coordinating with teams, and enhancing marketing efficiency.

Lead the product for HighLevel's commerce operations: orders, subscriptions, transactions/ledger, inventory, taxation, coupons, gift cards, and fulfillment. Define internal accounting and public API surfaces, ensure cross-functional integration, and build composable, reliable primitives for merchant workflows and third-party accounting compatibility at scale.

The Project Manager for Content Operations at Khan Academy will coordinate state documentation, manage content hygiene, handle Jira tickets, and oversee intern tasks while ensuring cross-functional project tracking and platform alignment.

As a Senior Revenue Operations Manager, you will optimize workflows across Marketing, Sales, and Customer Success, improve data integrity, and enhance tools like HubSpot to drive revenue growth.

The Marketing Manager will lead web operations in the Asia-Pacific region, focusing on web launches, A/B testing, localization, and analytics to enhance digital experiences.

Lead Pune-based service desk operations, enforce ITSM processes, meet SLA and backlog targets, drive KB/SOP adoption and automation, coach and expand Tier 1/2 capabilities, coordinate escalations with US leadership, and report on support health to improve service.

Provide customer support and resolve customer queries via inbound calls. Empathize with customers, research and troubleshoot issues, identify solutions, and deliver high CSAT. Must be able to work US shifts in a 24x7 environment.