Top Operations Jobs in Pune

Operate and improve multi‑cloud (AWS/Azure/hybrid) platforms with SRE practices: lead incident triage and RCA, manage Kubernetes and CI/CD pipelines, implement IaC and automation, enhance observability/AIOps, and drive DevSecOps and operational excellence across global 24x7 operations.

Own quarterly revenue reconciliation for degree partners, validating external reports against internal data, investigating variances, and ensuring accurate invoicing and audit-ready reporting. Manage partner follow-up, document revenue definitions and exceptions, support Finance and Accounting close activities, and handle ad hoc analyses. Improve reconciliation through standardized metrics, SQL, light automation, scalable controls, monitoring, and process documentation.

Lead end-to-end delivery of Revenue Operations initiatives across Salesforce and GTM tech. Manage project governance, stakeholder alignment, requirements, UAT, executive reporting, integrations, automation, and change management to drive adoption and scalable GTM processes.

Coordinate and book airport and local transport (Pune/Mumbai) using transport tools, arrange VVIP and employee transfers, prepare transport rosters for large events, finalize vendor billing and process in SAP, handle daily miscellaneous transport requests, and liaise with building management on operational issues.

Manage customer-facing communications for Cross-Border Services, triage inquiries via shared mailboxes and ticketing systems, draft and publish compliant messages, track feedback, maintain documentation and content lifecycle, and collaborate with product, technical, and regional teams to improve communication quality and customer experience.

Partner with senior leaders to prioritize and drive space initiatives, optimize operations, manage budgets and pipelines, prepare leadership presentations, run workshops and events, and build processes to improve space performance across strategy, people, BD, and capability development.

Manage B2B marketing lifecycle operations, including lead capture, nurturing, segmentation, scoring, MQL/SQL handoffs, campaigns, landing pages, forms, and email programs. Maintain Pardot and Salesforce synchronization, data quality, attribution, reporting, and lead routing. Troubleshoot marketing automation and CRM issues, monitor funnel performance, improve conversion rates, and translate marketing and sales requirements into operational workflows.

Manage B2B marketing lifecycle operations, including lead capture, nurturing, segmentation, scoring, campaign execution, and sales handoffs. Build and maintain Pardot assets and workflows, monitor lead quality and funnel performance, troubleshoot Salesforce integrations, maintain data accuracy, and support campaign attribution, reporting, and marketing-sales process improvements.

Owns global HR Operations processes across shared services, driving standardization, governance, compliance, technology transformation, continuous improvement, KPI performance, and service quality. The role develops process standards and business cases, manages transformation projects, coordinates stakeholders, maintains SLAs and controls, and leads a small team of Global Process Experts.

Lead and run an operations unit within BGSC, managing process performance, SLAs and large teams. Provide advanced customer service across channels, resolve complex issues, drive continuous improvement, implement controls, report to senior stakeholders, and advise on strategy, risk mitigation and transformation initiatives to improve operational efficiency and effectiveness.

Designs and delivers training, onboarding, coaching and talent pipeline programmes for the bank. Collaborates with HR and stakeholders, measures programme success with data, manages governance and controls, leads or supports teams, and provides advice on complex people issues to improve capability and succession.

Provides end-to-end HR operations support across North America, including onboarding, employee data and personnel file management, absence and benefits administration, exits, HR systems support, and employee communications. Maintains data quality, confidentiality, compliance, and service standards while contributing to process improvement initiatives and collaborating with global HR centers and country offices.

Performs accurate healthcare data entry, validation, database maintenance, and compliance checks to preserve data integrity. The role supports process improvement, productivity targets, and operational efficiency while working across shifts in a fast-paced environment. Responsibilities include analyzing and refining data processes, meeting accuracy standards, collaborating with team members, and staying current with healthcare requirements and organizational policies.

Oversee daily accounting transactions, ensure regulatory and accounting compliance, analyze costs and budget variances, manage revenue and expense budgets, and support accounts payable, accounts receivable, billing, and invoicing activities.

Leads fraud operations in Pune or Noida for U.S. banking operations, overseeing staffing, workflow, performance, chargebacks, fraud detection, disputes, risk controls, regulatory compliance, and process improvement. Manages managers and large teams, develops KPIs, analyzes operational data, partners with stakeholders and vendors, and coaches employees to meet quality and productivity standards. The role requires in-office overnight availability aligned with U.S. hours and strong credit or debit card operations expertise.

Supports global liquidity and risk reporting by delivering standard and ad hoc analytics, monitoring SLAs, reviewing data quality, resolving portfolio and security-level issues, and managing data acquisition, cleaning, and transformation. The role also supports production processes, automation, user-acceptance testing, documentation, and cross-functional data consistency initiatives using MSCI RiskMetrics and Barra.

Provides end-to-end technical support for a Salesforce managed-package application. Resolves client incidents, diagnoses production defects, develops and deploys Apex, LWC, and Flow fixes, investigates API and data issues, and conducts root-cause analysis. Manages ServiceNow intake, Jira user stories, SLA tracking, reporting, Salesforce access provisioning, and license audits. Requires rotational on-call and weekend coverage, strong client communication, and Salesforce Platform Developer I and Administrator certifications.

Serve as a senior automotive SME to support frontline agents and clients: diagnose vehicle issues, handle escalations, provide RCA, design and deliver technical training, maintain knowledge base, analyze contact-center data, coordinate with dealerships and stakeholders, and produce regular reports and insights.

Supervise end-to-end investment operations processes, including account reconciliation across business lines, exception investigation, issue escalation, corrective and preventive actions, compliance, audit documentation, risk management, and process performance reporting. The role coordinates with custodians, brokers, front-office, middle-office, and internal operational teams while supporting application updates and testing.

Reviews private banking account-opening documents, validates KYC and static client data, processes account amendments, verifies signatures, conducts due diligence, maintains client records, and supports data cleansing and migration projects. The role ensures accurate, timely processing within SLAs, responds to routine escalations, coordinates with KYC/AML teams, and provides peer backup and operational support.

Reviews private banking account-opening documents, validates KYC and client data, performs static amendments and signature maintenance in core banking systems, conducts client due diligence, supports data cleansing and migration projects, resolves routine queries, and ensures accurate, timely processing in line with regulatory policies and SLAs.

Design, build, and operate AWS/Azure cloud infrastructure and DevOps workflows. Own IaC, CI/CD, container and serverless deployments, monitoring, security, cost optimization, and cloud migrations while automating operations and collaborating with development, data, and ML teams.

Reviews and routes healthcare-related requests by analyzing documentation, identifying request types and priorities, and assigning work appropriately. Maintains accurate internal databases, ensures data integrity and compliance, meets productivity targets, and supports process improvements. The role requires strong communication, attention to detail, healthcare process experience, HIPAA knowledge, Microsoft Office proficiency, and flexibility to work varied shifts in a full-time office environment.

Supervise a frontline healthcare BPO team of 10–20 associates, manage schedules and attendance, monitor KPIs, coach employees, resolve escalations, coordinate training, ensure HIPAA and process compliance, prepare performance reports, and implement workflow improvements to increase productivity, accuracy, and service quality.

Supports private banking operations, including account freezing and unfreezing, payment calculations, SEPA payments, signature validation, transaction research, fraud escalation, and regulatory compliance. Collaborates with German-speaking onshore teams, clients, and relationship managers while meeting SLAs, cutoffs, and quality standards. Provides first-level query resolution, peer backup, and support for ad hoc operational activities. Rotational or multiple-shift work is required.