Top Application Support Jobs in Pune

The Portal Support Analyst will manage and support the APEX Connect portal, resolving user issues, configuring settings, and ensuring application performance.

Identify and solve issues in critical business systems, validate functionalities, document processes, and provide solutions to work-related problems.

Responsible for providing application support, engaging with clients to ensure smooth operations, and troubleshooting issues to enhance user experience.

Manage and own Salesforce application support including 24x7 coverage for business-critical systems. Drive service improvement, incident ownership and closure, implement alerting/monitoring, maintain logs and documentation, produce regional MI, and collaborate with platform leads and engineering. Also support other applications as part of the broader Application Support team.

Responsible for managing Front Office application support, driving service improvements, incident management, and championing application use like Aladdin.

The Senior Manager will lead the Cloud Application support team, ensuring 24x7 support for critical applications and driving service improvement initiatives.

Lead the Front Office Application support team, manage incidents, ensure service improvements, and champion the use of Aladdin while collaborating with business users.

Provide 2nd/3rd line support for Transfer Agency applications, respond to incidents within SLAs, deliver DevOps board project work, participate in Agile ceremonies, act as SME, manage vendors, produce documentation and training, and support audit requirements.

The Application Support Analyst provides customer support, investigates reported issues, trains users, implements corrections, and collaborates with developers to enhance software functionality.

Provide level II technical support for Numerix Oneview and NxCore, troubleshoot SaaS and on-prem deployments, recreate customer issues, coordinate with development and financial engineers to deliver resolutions or workarounds, demonstrate product usage, and engage with customers on architecture and implementation.

Provide application support and IT operations for AI and data platforms, deploy and monitor GenAI and machine learning models, troubleshoot production issues, collaborate with data scientists, and ensure system reliability and performance.