Top Application Support Jobs in Pune

Provides 24x7 L2 operational, technical, and functional support for business-critical applications. Responsibilities include incident and problem management, application monitoring, troubleshooting, SQL and integration analysis, root cause investigation, production release support, SLA management, documentation, and escalation to engineering, infrastructure, security, and vendor teams. The role requires rotational shifts, on-call participation, major incident response, and effective coordination across global time zones.

Designs, develops, supports, monitors, and optimizes Apigee APIs and enterprise integrations connecting Connected CE applications with Oracle EBS, ServiceNow, Salesforce, and other platforms. Responsibilities include API proxy and security configuration, SQL development, production monitoring, troubleshooting, root cause analysis, release management, documentation, and ITIL incident, problem, and change management. The role collaborates with development, QA, infrastructure, and business teams.

Provides 24x7 L2 operational, technical, and functional support for business-critical applications. Responsibilities include incident and problem resolution, root cause analysis, application monitoring, SQL and integration troubleshooting, production release support, SLA management, documentation, major incident response, and coordination with L1, L3, infrastructure, security, and vendor teams.

Designs and maintains secure CI/CD pipelines, cloud and on-premises infrastructure, infrastructure-as-code, container platforms, monitoring, and observability solutions. Embeds security controls across the software lifecycle, manages vulnerability scanning and remediation, supports incident response, ensures compliance, and improves deployment reliability. Partners with development, QA, application support, architecture, and security teams while maintaining documentation and operational runbooks.

Designs, develops, tests, and improves scalable software solutions using secure coding practices and engineering methodologies. Collaborates with product managers, designers, and engineers on requirements, integrations, code reviews, and solution strategies. Supports continuous improvement, risk controls, technical knowledge sharing, and stakeholder communication. May lead or supervise team members, allocate work, advise stakeholders, and contribute to technology communities.

Leads a three-person development team while delivering Oracle EBS SCM enhancements, integrations, APIs, reports, production support, and DevOps releases. Designs and develops PL/SQL solutions, OIC integrations, REST/SOAP services, data conversions, and technical documentation across P2P and O2C processes. Provides code reviews, root-cause analysis, incident resolution, stakeholder communication, delivery planning, and continuous improvement.

Provides technical and operational support for the Availity Extend platform and integrations. Responsibilities include incident and alert handling, application/API/authentication troubleshooting, root cause analysis, ServiceNow ticket documentation, escalation coordination, API validation, production release testing, knowledge-base maintenance, customer communication, and continuous improvement. The role works with engineering, product, Salesforce, cloud operations, NOC, customer success, and client integration teams in a fast-paced, global support environment.

Leads an application support team, overseeing incident, problem, change, and service request management. Manages staff performance, workload distribution, stakeholder and vendor coordination, SLA adherence, root-cause analysis, documentation, reporting, and continuous improvement. Applies ITIL and foundational SRE practices, including monitoring, automation, toil reduction, reliability improvement, and collaboration with engineering, infrastructure, and DevOps teams. The role may include on-call support and work outside regular business hours.

Designs, develops, deploys, and supports enterprise web and mobile applications using .NET, React, Angular, and React Native. Builds APIs, middleware, integrations, database solutions, and AI-enabled workflows using LLM endpoints and prompt-driven logic. Troubleshoots production issues, contributes to DevOps pipelines and architecture, performs code reviews, and ensures secure, scalable applications. Collaborates with cross-functional teams and mentors junior developers.

Develop and support Oracle CPQ solutions across configuration, commerce, pricing, product modeling, and integrations. Gather requirements, design solutions, develop and test configuration models, troubleshoot complex issues, maintain BOMs and master data, and integrate CPQ with CRM, ERP, and other systems. The role serves as a technical SME, collaborates with product, engineering, marketing, sales, and pricing teams, and supports new product introductions and engineering changes.

Supports and enhances Oracle EBS Order Management applications across Order to Cash processes. Analyzes requirements, develops functional and technical specifications, resolves incidents, performs root-cause analysis, and leads system design, testing, deployment, and stabilization. Maintains integrations, documentation, data quality, reliability, and performance while collaborating with project teams, remote users, and outsourced resources.

Supports, maintains, monitors, and improves hardware, software, and network applications. Responsibilities include debugging, coding, testing, deployments, production support, automation, configuration changes, performance and reliability improvements, issue resolution, and collaboration with product owners and business partners. The role also requires documenting solutions, eliminating inefficient processes, and continuously developing technical and domain expertise.

Supports and administers global marketing applications, including configuration, user access, security roles, issue resolution, data governance, and system performance monitoring. The role analyzes data, maintains data integrity, coordinates testing, supports application changes, documents processes, and trains business users. It also collaborates with IT teams, vendors, and stakeholders to resolve issues and improve adoption and operational efficiency.

Configure and customize Oracle Fusion Product Development and Product Information Management modules. Develop Redwood-compliant user interfaces and extensions using Oracle Visual Builder, build REST and SOAP integrations, and create optimized OTBI reports and dashboards. Support security roles, testing, user adoption, and transition to Redwood UX while applying expertise in item masters, BOMs, change management, quality management, SQL, and Fusion data structures.

Provides SaaS application support primarily for Adobe Sign and DocuSign, managing ServiceNow tickets, integrations, onboarding, enhancements, escalations, documentation, SLAs, and KPI reporting. Serves as a subject matter expert for application projects, coordinates with vendors and integration partners, tests resiliency plans, supports compliance and security requirements, and contributes to application strategy and complex IT initiatives.

Develop, configure, and support Oracle Sales Cloud applications and integrations. Manage enhancements, testing (regression/integration), documentation, interfaces, and issue resolution. Coordinate with backend teams, vendors, and PMO to deliver scalable solutions and ensure data quality and system stability.

Lead production and application support for business-critical banking and financial services applications. Manage incidents, problems, changes, service requests, root-cause analysis, remediation, monitoring, stakeholder communication, SLAs, regulatory compliance, and operational risk. Support Unix/Linux environments, Informatica ETL workflows, file transfers, batch processing, scheduling, data integration platforms, Python automation, and Snowflake administration in a customer-facing production environment.

Supports new product qualification, OEM and channel applications, cold chain contractor calculations, technical documentation, sample coordination, and application data analysis. Handles customer issues by coordinating with sales, plants, engineering, quality, and customers to resolve field or manufacturing problems, arrange compressor teardowns, document findings, and initiate corrective actions.

Develop and support Oracle EBS R12.x Supply Chain applications, including Items, BOM, Inventory, and Order Management. Build custom forms, reports, interfaces, and extensions using Oracle tools, PL/SQL, and SQL. Troubleshoot production issues, perform root cause analysis, support integrations, testing, UAT, upgrades, patching, and performance tuning. Collaborate with business and functional teams, document solutions, manage service requests, and support NPDI transformation initiatives.

Leads production application support for critical enterprise business applications, ensuring stability, availability, and reliability. Responsibilities include proactive monitoring, incident, problem, and change management, root cause analysis, issue remediation, stakeholder coordination, operational risk mitigation, service improvement, automation, and process optimization. The role requires Unix/Linux troubleshooting, Informatica ETL workflow monitoring, production support, file transfer, batch processing, scheduling, and data integration expertise.

Hands-on developer role supporting the Site Scope platform: build and maintain React web and React Native mobile apps (offline SQLite), develop Node.js REST APIs with SQL Server and Sequelize, integrate AWS AI services and Snowflake, implement PDF/document pipelines, assist CI/CD deployments, troubleshoot integrations and authentication (Microsoft Entra/Okta), and support platform operations under Tech Lead guidance.

Lead ERP finance product evolution by designing and delivering standardized enhancements, reducing customizations, resolving complex support tickets, and enabling second-level support. Align regional processes with global ERP templates, translate business requirements into scalable solutions, and manage multiple enhancement projects to improve system stability and roadmap delivery.

Drive ERP product evolution for Supply Chain (purchasing, sourcing, requisitions, orders, planning/MRP) by delivering enhancements, standardizing processes, reducing customizations, supporting complex tickets, converting incidents into backlog items, and enabling second-level support with documentation and governance.

Lead ERP product enhancements and convergence for manufacturing (planning, BOMs, routings, MRP, WIP, warehouse). Translate business needs into standardized solutions, resolve complex support tickets, reduce customizations, enable second-level support, and align regional processes with global ERP templates and roadmaps.

Support global CAD/PDM-to-PLM migration projects (Windchill and Oracle PLM), configure CAD-PLM integrations, prepare and execute SIT/UAT, cleanse and validate data, create SOPs, train users, and coordinate with vendors and stakeholders to ensure smooth rollout.