Top Application Support Jobs in Pune

Manage and own Salesforce application support including 24x7 coverage for business-critical systems. Drive service improvement, incident ownership and closure, implement alerting/monitoring, maintain logs and documentation, produce regional MI, and collaborate with platform leads and engineering. Also support other applications as part of the broader Application Support team.

The Senior Manager will lead the Cloud Application support team, ensuring 24x7 support for critical applications and driving service improvement initiatives.

The Application Support Engineer will maintain and support applications, collaborate with teams, manage changes, and communicate technical solutions effectively.

Lead the Front Office Application support team, manage incidents, ensure service improvements, and champion the use of Aladdin while collaborating with business users.

Design, develop, and implement customized Salesforce solutions; provide 2nd-level support; troubleshoot and resolve tickets; refine business requirements; document knowledge base; evaluate Salesforce releases and recommend best practices.

The Senior Manager leads application operations, ensuring stability, performance, and service excellence through ITIL processes and client relationship management. Responsible for mentoring teams, overseeing budgets, managing incidents, and driving continuous improvement across multiple business units.

The AMS Manager oversees the application support team, ensuring reliability and performance of enterprise applications via ITIL and SRE practices. Responsibilities include managing incidents, driving automation, collaborating with teams, and enhancing service delivery and user satisfaction.

This role involves developing test plans, executing automated test scripts, collaborating with teams for defect resolution, and supporting continuous improvement of testing processes.

Provide 2nd/3rd line support for Transfer Agency applications, respond to incidents within SLAs, deliver DevOps board project work, participate in Agile ceremonies, act as SME, manage vendors, produce documentation and training, and support audit requirements.

The Application Support Analyst provides customer support, investigates reported issues, trains users, implements corrections, and collaborates with developers to enhance software functionality.

The Senior Application Support Analyst monitors and maintains critical technology infrastructure, resolves complex technical issues, automates tasks, and collaborates with stakeholders to improve service delivery.

The Application Support Analyst monitors and maintains the bank's technology infrastructure, resolves complex technical issues, and improves service delivery. They analyze system logs, automate processes, and manage stakeholder communication.