Top Application Support Jobs in Pune, MH
As an Application Support Engineer at Spotnana, you will be responsible for addressing complex technical issues and escalations, collaborating with various teams, and providing technical support to strategic customers in the travel industry. Your role includes triaging and monitoring problems, advising customers, and ensuring high customer satisfaction through technical collaboration.
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Provide technical support on application and configuration for Riversand SaaS product with global customer footprint. Debug, troubleshoot, and test software and application issues. Contribute to knowledge base and documentation for support improvements. Collaborate with customers and provide timely resolution for incidents.
As an Associate Lead Technical Support Engineer, you will lead and mentor a team of technical support engineers, provide advanced technical support to customers, oversee support operations, troubleshoot complex technical problems, collaborate with internal teams, and ensure high-quality service delivery.
Provide technical support to SailPoint customers and field personnel, troubleshoot and resolve technical problems, collaborate with internal teams, deliver product fixes, document solutions, work in rotational shifts, and impress customers with empathy and technical ability.
Frontline and backline support role for enterprise products, resolving complex issues, ensuring SLAs are met, optimizing system performance, maintaining detailed documentation, improving customer experience, and promoting self-service offerings.
Provide enterprise-level assistance to customers, diagnose and troubleshoot software and hardware problems, install applications and programs, resolve network issues, configure operating systems, and provide immediate support through remote desktop connections.
Provide application support, troubleshoot technical issues, and collaborate with development teams to resolve issues in a timely manner.
The Applications Support Analyst 2 is responsible for maintaining, identifying enhancements, and defining improvements to existing applications and operating environments. They analyze system logic, define scope for changes, participate in testing activities, and assess risk for business decisions. The role requires 2-4 years of experience or interest in application support procedures and technical areas, as well as analytical and troubleshooting skills. A Bachelor's degree or equivalent experience is required.
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The L2 Support Appway - CL role involves representing the Production Support organization on project teams, monitoring process and software changes, resolving escalated tickets, coordinating software releases, and investigating issues and potential risk events. The role requires analytical thinking, problem-solving skills, effective communication, and knowledge of service management and security.
Provide technical support for Red Hat enterprise subscription customers, troubleshoot and resolve technical issues, build and maintain customer relationships, collaborate with engineers, and share knowledge within the team.
As an Application Support Engineer at Syndigo, you will provide technical support and solutions for Riversand SaaS products to a global customer base. Responsibilities include troubleshooting, resolving technical issues, conducting customer reviews, and contributing to knowledge base improvements.
Provide technical support to Red Hat enterprise customers, diagnose and troubleshoot technical issues, exceed customer expectations with outstanding service, and contribute to knowledge management system.
International Technical Support Specialist responsible for providing effective technical support on Sartorius BPS products, ensuring knowledge transfer, managing escalations, participating in customer meetings, and maintaining documentation. Requires a degree in Electrical/Instrumentation/Automation, 5-9 years of automation engineer experience, and proficiency in various automation systems and technologies.
Provide technical support to users efficiently and accurately. Solve fundamental technical problems and support all assigned areas.
The Senior Technical Support Engineer role at NICE involves providing 2nd/3rd line engineering support for enterprise software hosted on Azure cloud. Responsibilities include provisioning, deploying, patching, upgrading software, collaborating with the development team, and assisting with customer issues. The ideal candidate should have strong technical skills, communication abilities, and experience in technical customer support, particularly in the Public Safety environment.
Providing second-level techno-functional support on Coupa enterprise solutions and associated business understanding. Handling customer issues, escalations, and troubleshooting effectively. Collaborating with various teams to ensure customer satisfaction and contributing to knowledge development.
The Specialist Technical Support Engineer role at NICE involves providing 2nd/3rd line engineering support for enterprise software hosted on Azure cloud, collaborating with the development team, and ensuring customer satisfaction in the Public Safety & Justice market. The candidate should have strong IT experience, excellent communication skills, and technical troubleshooting abilities.
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Join Twilio as a Technical Support Engineer 2 in the APAC/EMEA region. Empower customers to use Twilio's platform, troubleshoot and resolve issues, collaborate with teams, and assist in process improvements. Must have experience in Full-Stack Javascript development, OOP, and RESTful technology.
Primary desktop support for end-user issues, advanced diagnostics for hardware, administration and support of various IT systems, provide troubleshooting for software issues, remote assistance, and maintenance tasks.
The Senior Technical Support Engineer at NICE will provide 2nd/3rd line engineering support for enterprise software hosted on Azure, work closely with the development team, deploy internal systems for issue replication, and participate in a 24-7 call out rota. The ideal candidate is a rapid learner, good communicator, and problem solver with 4-7 years of technical customer support experience in a Public Safety environment. Key skills include knowledge of Azure services, scripting, SQL querying, and efficient communication.
The Specialist Technical Support Engineer role at NICE involves providing 2nd/3rd line engineering support for enterprise software on Azure cloud, collaborating with the development team, and ensuring successful deployment. The role requires strong communication skills, technical expertise in Windows server and web applications, and efficient troubleshooting abilities.
Technical Support Engineer at Parkar responsible for enabling customers to learn, maintain, and operate their platform in complex environments. Key responsibilities include developing processes, assisting with proof-of-concepts, scripting automation, creating documentation, and resolving customer issues.
Seeking a highly skilled L3 Application Support Engineer to provide advanced technical support for a SaaS-based data processing application, ensuring compliance with data governance rules and efficient workflow management. The role requires in-depth knowledge of data handling, JSON, REST APIs, and strong production support capabilities. Experience with ETL, PIM, MDM, or data intensive applications is desirable.
Provide technical support to customers and internal teams, diagnose and resolve technical issues, collaborate with engineering and cross-functional teams, document interactions, and contribute to support process improvement.
As a Technical Support Specialist, you will be responsible for providing excellent customer support and solving technical issues for our users. You will work closely with internal teams to identify root causes of problems and prevent future occurrences. Additionally, you will collaborate with the CS and Engineering team to improve the quality of our products and enhance user experience. This is an entry-level position with a focus on building strong customer relationships and ensuring customer satisfaction.
Top Pune, MH Companies Hiring Application Support Roles
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