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Top Technical Support Jobs in Pune
Artificial Intelligence • Healthtech • Professional Services • Analytics • Consulting
The Technical Support Associate supports a user environment by maintaining laptops, desktops, and mobile devices, providing troubleshooting, and assisting with setup and configuration of hardware and software.
Top Skills:
DlpmacOSMobile Device ManagementMs TeamsOffice 365OutlookSccmSkypeVncVpnWebexWindows 11Zoom
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
The Manager of Technical Support Engineering will lead a team of skilled engineers in a technical support environment. Responsibilities include managing service performance, fostering team culture, developing staff through coaching, collaborating with teams to improve processes, and ensuring customer satisfaction through effective issue resolution.
Top Skills:
Salesforce Service Cloud
Healthtech • Logistics • Pharmaceutical
The Technical Support Manager leads Level 2 support for Microsoft Dynamics 365 Finance & Operations, troubleshooting technical issues, managing support operations, and developing solutions with an agile team.
Top Skills:
AWSAzureC#CitrixClarityConfluenceGCPGradleHadoopIbmJavaScriptJdbcJeeJIRAJmsJpaLinuxMicrosoft Dynamics 365 Finance & OperationsMicrosoft Office SuiteMicrosoft ProjectOracleSpringSQLWindows
Healthtech • Logistics • Pharmaceutical
The role involves providing Level 2 technical support for Microsoft Dynamics 365 Finance & Operations, troubleshooting incidents, and implementing secure scalable solutions as part of the agile development team. Responsibilities also include support for ISV solutions, custom plugins, and CI/CD processes.
Software
As a Technical Support Engineer for Helix Core, you'll assist customers by resolving software development issues, collaborating with teams, and maintaining technical expertise.
Top Skills:
GitHelix CoreLinuxWindows
Information Technology • Security • Cybersecurity
The Technical Support Engineer will resolve customer service requests primarily for security applications while collaborating with various teams to ensure high customer satisfaction. Responsibilities include providing support through different channels, leading in technical issue resolution, and ensuring effective communication at all service levels.
Top Skills:
ArpDhcpDnsFirewall SupportFirewallsIntrusion Detection SystemsLan/WanLinuxNetwork Vulnerability ScannersNetworkingOs ServicesSslTcp/IpTechnical SupportTroubleshootingUnixVulnerability ManagementWeb Application SecurityWindows
Information Technology • Security • Cybersecurity
As a Senior Technical Support Engineer at Qualys, you will resolve global customer service requests with a focus on security applications. Responsibilities include collaborating with teams, providing efficient support via various channels, and being the main contact for technical issues, ensuring customer satisfaction and security throughout the service life cycle.
Information Technology
The Technical Support Specialist will resolve customer issues, analyze data, maintain product knowledge, and create training materials to ensure high client satisfaction.
Top Skills:
Google AnalyticsJIRASalesforceSQLZendesk
Featured Jobs
Information Technology
The Technical Support Engineer will provide technical support to ESET customers and partners, troubleshooting security-related issues, implementing solutions, and maintaining security systems. Key tasks include resolving support issues, analyzing client problems remotely, logging support requests, and collaborating with the regional customer care team.
Artificial Intelligence • Fintech
As a Technical Support Engineer L2, you will manage customer support functions, troubleshoot technical issues, and collaborate with backend teams to resolve customer concerns. Your role includes documenting queries, reviewing open tickets, and ensuring KPIs for customer experience are met while working flexible hours in a customer-facing environment.
Blockchain • Fintech • Financial Services • Cryptocurrency • Web3
The Technical Support Engineer will assist clients with inquiries, provide technical support, manage issues through resolution, and uphold high service standards while maintaining internal communication.
Top Skills:
Google AppsJIRASalesforce
Software
The Technical Support Engineer at StarTree will provide exceptional technical support and expertise to customers regarding the StarTree platform and Apache Pinot. Responsibilities include troubleshooting performance issues, documenting solutions, mentoring team members, sharing customer feedback with development teams, and improving processes while maintaining customer satisfaction.
Information Technology • Software
The Manager of Technical Support Engineers will lead a team to resolve complex technical issues, maintain high customer satisfaction, and promote a self-learning culture. Responsibilities include managing day-to-day tasks, guiding technical expertise, facilitating communication among teams, and advocating for customers to enhance their use of Redis Enterprise Software.
Big Data • Cloud • Information Technology
The Technical Support Manager oversees IT support operations, ensuring high-quality service delivery and management of the internal support team. This includes monitoring performance, troubleshooting complex technical issues, leading projects, training teams, and maintaining IT solutions' availability and reliability.
Big Data • Cloud • Information Technology
The Senior Technical Support Manager at Iron Mountain will lead and manage a global IT support team, ensuring high service levels and system reliability. Responsibilities include providing technical support, incident management, project management, process improvement, and ensuring compliance with security policies. The role demands strong leadership skills and strategic collaboration across teams to enhance customer satisfaction and operational excellence.
Information Technology • Security • Cybersecurity
As a Senior Technical Support Engineer, you will resolve customer service requests regarding Security Applications, ensuring high customer satisfaction. You will act as the main contact for technical issues, collaborating with development teams, and delivering exceptional support in a secure environment. Strong networking and troubleshooting skills are key to this role.
Healthtech • Pharmaceutical
The Senior Engineer in IT Client Systems Management leads complex projects, providing expert advice on system issues and ensuring optimal application performance. Responsibilities include mentoring junior staff, managing technical documentation, analyzing KPIs, and overseeing both routine operations and emergency support.
Top Skills:
Application MaintenanceData AnalysisIt SystemsProcess ImprovementTechnical Support
Software • Conversational AI
As an L2 Technical Support Engineer, you will provide advanced technical assistance, troubleshoot complex issues, and collaborate with development teams to enhance customer satisfaction. You will manage support cases, document resolutions, and optimize customer-facing systems, primarily working with AWS and various programming technologies.
Top Skills:
ApexAura FrameworkAWSCloudwatchCSSEc2HTMLJavaScriptLwcMySQLPython FlaskRdsReactRest ApisS3Salesforce Admin
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