Top Technical Support Jobs in Pune, MH

Provide technical support to Red Hat enterprise customers, diagnose and troubleshoot technical issues, exceed customer expectations with outstanding service, and contribute to knowledge management system.

As a Technical Support Engineer 2 at Twilio, you will be the voice of Twilio to customers and partners, supporting them in using Twilio's platform effectively. Responsibilities include addressing customer issues, collaborating with internal teams, and staying current on industry standards.

The Senior Technical Support Engineer at NICE will provide 2nd/3rd line engineering support for enterprise software hosted on Azure, work closely with the development team, deploy internal systems for issue replication, and participate in a 24-7 call out rota. The ideal candidate is a rapid learner, good communicator, and problem solver with 4-7 years of technical customer support experience in a Public Safety environment. Key skills include knowledge of Azure services, scripting, SQL querying, and efficient communication.

International Technical Support Specialist responsible for providing effective technical support on Sartorius BPS products, ensuring knowledge transfer, managing escalations, participating in customer meetings, and maintaining documentation. Requires a degree in Electrical/Instrumentation/Automation, 5-9 years of automation engineer experience, and proficiency in various automation systems and technologies.

The Technical Support Engineer I at Pax8 provides technical support to partners in various communication channels, focusing on products related to Productivity, Infrastructure, Continuity, and Security. Responsibilities include resolving technical cases, developing product knowledge documentation, and collaborating with vendors for issue resolution. Ideal candidates have 2 years of technical support experience, strong communication skills, and proficiency in MS Outlook and MS Teams.

Provide technical support to customers and internal teams, diagnose and resolve technical issues, collaborate with engineering and cross-functional teams, document interactions, and contribute to support process improvement.

Providing second-level techno-functional support on Coupa enterprise solutions and associated business understanding. Handling customer issues, escalations, and troubleshooting effectively. Collaborating with various teams to ensure customer satisfaction and contributing to knowledge development.

The Technical Support Engineer I at Pax8 provides technical support and escalation assistance to partners on various products and technologies. Responsibilities include managing cases, resolving technical issues, collaborating with vendors, and maintaining product knowledge. Ideal candidates have strong communication skills, analytical abilities, and experience in the technical support field.

Provide technical support to Red Hat enterprise customers, diagnose and troubleshoot technical issues, develop solutions, exceed customer expectations, and contribute to knowledge management system.

As a Technical Support Specialist, you will be responsible for providing excellent customer support and solving technical issues for our users. You will work closely with internal teams to identify root causes of problems and prevent future occurrences. Additionally, you will collaborate with the CS and Engineering team to improve the quality of our products and enhance user experience. This is an entry-level position with a focus on building strong customer relationships and ensuring customer satisfaction.

As a Technical Support Engineer at Redis, you will troubleshoot and resolve complex software issues for customers, collaborate with Engineering, and provide technical expertise in Linux/Unix, networking, and Redis technologies. This role involves analyzing performance questions, managing critical customer issues, and advocating for timely issue resolution and customer satisfaction.

Provide 2nd/3rd line engineering support for software solutions in the Public Safety & Justice market, deploy and upgrade software on Azure cloud, work closely with development team, troubleshoot and resolve customer issues, participate in Out of Hours call out rota.

Technical Support Engineer at Aera Technology responsible for solving technical issues for the cloud-based analytics application, interacting with various teams, gathering information systematically, communicating with customers, and developing knowledge base articles.

The Tech Support Engineer I - Infrastructure is responsible for providing technical support and escalation assistance on Microsoft Azure services and other supported vendors to our partners through various communication channels.

The Technical Support Engineer EIMEA at Accuray in India is responsible for addressing customer issues, ensuring their satisfaction, and supporting field service engineers. This role involves initial response, issue investigation, action plan development, on-site support, and quality improvement programs.

Provide technical and engineering support to customers, support agents, and internal teams. Take ownership of customer queries, research solutions, provide post-design support, repair products, investigate device failures, upgrade systems, and conduct product maintenance and testing.

Manage and lead a team of Technical Support Engineers, provide technical expertise and guidance for customers, participate in new product development and customer training, and serve as a customer advocate to resolve complex issues and maximize the value of Redis Enterprise Software.