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Top Technical Support Jobs in Pune

YesterdaySaved
In-Office
Pune, MH
Mid level
Mid level
Artificial Intelligence • Fintech • Information Technology • Logistics • Payments • Business Intelligence • Generative AI
The Technical Support Engineer will support enterprise customers by answering technical questions, troubleshooting issues, collaborating with teams, and managing customer production environments while building knowledge articles.
Top Skills: BashDomHTMLLinuxPythonShellUnixXMLXslt
2 Days AgoSaved
Hybrid
Pune, MH
Entry level
Entry level
Artificial Intelligence • Healthtech • Professional Services • Analytics • Consulting
The Technical Support Associate provides IT support by configuring, troubleshooting, and maintaining hardware and software, assisting with administrative tasks, and supporting team projects.
Top Skills: macOSMicrosoft Active DirectoryMs TeamsMs WindowsNorton GhostOffice 365 SuiteSharepointVncWireless NetworkingZoom
Reposted 4 Days AgoSaved
Remote or Hybrid
Pune, MH
Mid level
Mid level
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
As a Technical Support Engineer I, you will troubleshoot complex network issues, assist customers with vulnerability scanning setup, and collaborate with teams to resolve technical problems. You will analyze logs, enhance customer experiences, and develop expertise in vulnerability management solutions.
Top Skills: LinuxmacOSPcapRegexSalesforceWindowsWireshark
Reposted 3 Days AgoSaved
Hybrid
Pune, MH
Senior level
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Senior Technical Support Engineer provides technical support for SailPoint customers, troubleshooting issues and collaborating with teams to resolve escalated cases while offering 24/7 on-call support.
Top Skills: AWSAzureDb2J2EeJavaJbossLinuxMssqlMySQLOracleRest ApisSailpointSAMLScimSybaseTomcatWeblogicWebsphereWindowsXML
Reposted 8 Hours AgoSaved
Easy Apply
Remote
Pune, MH
Easy Apply
Entry level
Entry level
Software
Roles include Customer Success Specialist and Technical Support Engineer, focusing on retention, renewals, and technical issue resolution in SaaS.
Top Skills: AWSAzureBashClariDatadogDockerElasticGainsightGCPKubernetesPowershellPythonSalesforceSplunkSQLSumo LogicTcp/IpZuora
YesterdaySaved
Remote
Pune, MH
Mid level
Mid level
Information Technology • Security • Cybersecurity
The Customer Support Engineer is responsible for diagnosing and resolving technical issues, advocating for customers, and collaborating with internal teams to ensure high-quality support and customer satisfaction.
Top Skills: JIRAPythonSalesforceZendesk
Reposted 10 Days AgoSaved
In-Office
Pune, MH
Junior
Junior
Cloud • Information Technology • Internet of Things • Software • Consulting • Infrastructure as a Service (IaaS) • Automation
Provide excellent customer support for Red Hat solutions, troubleshoot technical issues, and develop customer relationships. Guide users in leveraging product value and manage customer cases effectively.
Top Skills: BashCLinuxPythonRed Hat OpenstackUnix
Reposted YesterdaySaved
In-Office or Remote
Pune, MH
Entry level
Entry level
Cloud • Software
The Technical Support Specialist provides omni-channel technical support, manages cases, troubleshoots issues, and offers training for OpenGov's products, helping public sector clients achieve their goals.
Top Skills: APIsCSSEtlworksSalesforce Service Cloud
2 Days AgoSaved
Remote
Pune, MH
Mid level
Mid level
Artificial Intelligence • Software
Provide technical support for Microsoft 365 products, assisting users with setup, troubleshooting, and account management through various communication channels.
Top Skills: Azure Active DirectoryCRMmacOSMicrosoft 365SalesforceSsoWindows
Reposted 15 Days AgoSaved
In-Office
Pune, MH
Internship
Internship
Agency
Provide first-line technical support for Microsoft 365 services and desktop environments, troubleshoot IT issues, and assist end-users with account management.
Top Skills: Azure AdMicrosoft 365Office 365Windows 10Windows 11
Reposted 12 Days AgoSaved
Remote
Pune, MH
Junior
Junior
Artificial Intelligence • Cloud • Information Technology • Software • Consulting
The Technical Support Associate provides first-line IT support, troubleshoots issues, maintains documentation, and ensures system security while assisting employees during night shifts.
Top Skills: WindowsOffice Suite
Reposted 12 Days AgoSaved
Remote
Pune, MH
Senior level
Senior level
Information Technology • Consulting
Lead the technical support team, troubleshooting complex issues, refining processes, analyzing metrics for improvement, and ensuring customer satisfaction.
Top Skills: Support Ticketing Systems
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Reposted 12 Days AgoSaved
Remote
Pune, MH
Junior
Junior
Artificial Intelligence • Software
The Technical Support Engineer provides support for Microsoft 365, handles escalations, resolves issues, and manages multiple ongoing problems.
Top Skills: Microsoft 365Microsoft ExchangeSharepointTeams
Reposted 13 Days AgoSaved
Remote
Pune, MH
Mid level
Mid level
Artificial Intelligence • Cloud • Analytics • Automation
The Technical Support Engineer II will troubleshoot complex customer issues, mentor junior engineers, and collaborate across teams to enhance customer satisfaction and product quality.
Top Skills: AWSAzureBashDnsFirewallsGCPIds/IpsLinux/UnixPowershellPythonRoutingSIEMSQLTcp/IpVMwareVpnWindows
16 Days AgoSaved
In-Office or Remote
Pune, MH
Entry level
Entry level
Cloud • Software
The Technical Support Specialist provides omni-channel support to government leaders, managing technical inquiries, training on OpenGov products, and ensuring customer satisfaction through effective problem-solving and communication.
Top Skills: AIAPIsEtlworksGisSalesforce Service CloudSQL
Reposted 17 Days AgoSaved
Remote
Pune, MH
Mid level
Mid level
Cloud • Software
As a Tier 2 Technical Support Engineer, you'll resolve complex customer issues, collaborate with engineering, and enhance platform reliability. Responsibilities include diagnosing escalated tickets, identifying root causes, and ensuring customer satisfaction.
Top Skills: Debugging ToolsJavaJIRAPostmanRestful ApisSaaSSpring BootSQL
Reposted 17 Days AgoSaved
Easy Apply
Remote
Pune, MH
Easy Apply
Mid level
Mid level
Productivity • Software • Conversational AI
As a Technical Support Engineer 2 at Twilio, you will support customer use of Twilio's platform, troubleshoot complex problems, and interface with both technical and non-technical users.
Top Skills: C#JavaJavaScriptLambdaNode.jsPythonReactRestful ApiServerlessWebrtc
Reposted 18 Days AgoSaved
Easy Apply
Pune, MH
Easy Apply
Mid level
Mid level
HR Tech • Legal Tech • Software • Consulting
The Technical Support Engineer Tier II resolves software issues, assists customers and partners, and collaborates with the support team. Responsibilities include troubleshooting, ticket updates, and creating knowledge base articles.
Top Skills: J2EeJavaOracleSQLSQL ServerTomcatUnixWeblogicWebsphereWindows
Reposted 18 Days AgoSaved
Remote
Pune, MH
Junior
Junior
Artificial Intelligence • Machine Learning
As a Search Engineer in Technical Support, you will resolve technical issues for clients, document solutions, and collaborate with internal teams to enhance product functionality and customer satisfaction.
Top Skills: ElasticsearchGrafanaJavaKafkaKubernetesLinuxLucenePulsarPythonSalesforceSolrSparkUnixZendesk
Reposted 23 Days AgoSaved
Easy Apply
Pune, MH
Easy Apply
Mid level
Mid level
Cloud • Software • Database
The Technical Support Engineer will assist customers with YugabyteDB issues, troubleshoot databases and cloud infrastructure, and work with various teams to enhance customer experience.
Top Skills: AWSAzureBashGCPJavaLinuxPostgresPythonYugabytedb
24 Days AgoSaved
Remote
Pune, MH
Senior level
Senior level
Internet of Things • On-Demand • Payments • Software
Provide Level 2 support for CSG's SingleView billing product, managing customer issues, resolving technical problems, and liaising with development while ensuring compliance with SLAs.
Top Skills: BmcCsg BillingHelixOracle DatabasePerlPl-SqlPowershellPythonService NowShellSingleviewSQLUnix
Reposted 25 Days AgoSaved
Easy Apply
Pune, MH
Easy Apply
Mid level
Mid level
Cloud • Software • Database
The Technical Support Engineer will assist customers using YugabyteDB by troubleshooting technical issues and collaborating with engineering and product teams to enhance the customer experience.
Top Skills: AWSAzureBashDistributed DatabasesGCPJavaLinuxPostgresPythonUnixYugabytedb
Reposted 3 Days AgoSaved
Pune, MH
Junior
Junior
Artificial Intelligence • Logistics • Software
As a Customer Support Engineer, you'll triage and debug customer issues while collaborating with engineering and product teams to enhance the AI platform.
Top Skills: APIsNode.jsPythonReactTypescript
Reposted 6 Days AgoSaved
Easy Apply
Remote
Pune, MH
Easy Apply
Senior level
Senior level
Information Technology • Security • Cybersecurity
Provide end-to-end support for customer issues, manage defect escalation, and communicate with cross-functional teams to ensure customer satisfaction.
Top Skills: AWSAzureGCPOktaPythonRestful Apis
Reposted 16 Days AgoSaved
Easy Apply
In-Office
Pune, MH
Easy Apply
Mid level
Mid level
Big Data • Hardware • Information Technology
The L2 NOC Engineer at Skylo will monitor and maintain the IoT satellite network, resolve technical issues, and support network performance, collaborating within a team.
Top Skills: Elk StackGCPGrafanaKubernetesLinuxPrometheus
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