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Top Technical Support Jobs in Pune
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
As a Technical Support Engineer I, you will troubleshoot complex network issues, assist customers with vulnerability scanning setup, and collaborate with teams to resolve technical problems. You will analyze logs, enhance customer experiences, and develop expertise in vulnerability management solutions.
Top Skills:
LinuxmacOSPcapRegexSalesforceWindowsWireshark
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
Lead and develop a team of technical support engineers, enhancing operational processes and customer experience while achieving performance goals.
Top Skills:
CybersecuritySaaSSalesforce Service Cloud
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Senior Technical Support Engineer provides technical support for SailPoint customers, troubleshooting issues and collaborating with teams to resolve escalated cases while offering 24/7 on-call support.
Top Skills:
AWSAzureDb2J2EeJavaJbossLinuxMssqlMySQLOracleRest ApisSailpointSAMLScimSybaseTomcatWeblogicWebsphereWindowsXML
Hardware • Software
The Technical Support Engineer responds to customer inquiries, troubleshoots technical issues, documents information, and provides guidance on product features while maintaining service level commitments.
Top Skills:
ExcelMicrosoft WordSQL
Software
Lead and manage a team of Technical Support Engineers to ensure high customer satisfaction and effective issue resolution. Responsibilities include onboarding, training, performance monitoring, and escalation management while collaborating with other departments.
Top Skills:
Unix
Cloud • Software • Database
The Technical Support Engineer will assist customers with YugabyteDB issues, troubleshoot databases and cloud infrastructure, and work with various teams to enhance customer experience.
Top Skills:
AWSAzureBashGCPJavaLinuxPostgresPythonYugabytedb
Internet of Things • On-Demand • Payments • Software
Provide Level 2 support for CSG's SingleView billing product, managing customer issues, resolving technical problems, and liaising with development while ensuring compliance with SLAs.
Top Skills:
BmcCsg BillingHelixOracle DatabasePerlPl-SqlPowershellPythonService NowShellSingleviewSQLUnix
Cloud • Software • Database
The Technical Support Engineer will assist customers using YugabyteDB by troubleshooting technical issues and collaborating with engineering and product teams to enhance the customer experience.
Top Skills:
AWSAzureBashDistributed DatabasesGCPJavaLinuxPostgresPythonUnixYugabytedb
Cloud • Software
The Technical Support Manager oversees a team to resolve customer issues, ensuring efficiency and adherence to service level agreements while fostering teamwork and continuous improvement.
Top Skills:
JIRAKanbanSalesforce Service CloudService NowZendesk
Reposted 5 Days AgoSaved
Easy Apply
Easy Apply
Software
Roles include Customer Success Specialist and Technical Support Engineer, focusing on retention, renewals, and technical issue resolution in SaaS.
Top Skills:
AWSAzureBashClariDatadogDockerElasticGainsightGCPKubernetesPowershellPythonSalesforceSplunkSQLSumo LogicTcp/IpZuora
Cloud • Software
The Technical Support Specialist provides omni-channel technical support, manages cases, troubleshoots issues, and offers training for OpenGov's products, helping public sector clients achieve their goals.
Top Skills:
APIsCSSEtlworksSalesforce Service Cloud
Cloud • Information Technology • Internet of Things • Software • Consulting • Infrastructure as a Service (IaaS) • Automation
Provide excellent customer support for Red Hat solutions, troubleshoot technical issues, and develop customer relationships. Guide users in leveraging product value and manage customer cases effectively.
Top Skills:
BashCLinuxPythonRed Hat OpenstackUnix
New
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Cloud • Mobile • Software • PropTech • Automation
The Technical Support L1 will provide phone, chat, and email support for troubleshooting customer incidents, document requests, and assist with equipment setup, while working in a collaborative team environment.
Top Skills:
MS OfficeZendesk
Information Technology • Software
As a Technical Support Engineer, you'll resolve complex software issues, manage critical customer problems, and support Redis Enterprise in various environments while collaborating with internal teams.
Top Skills:
KubernetesLinuxNoSQLRedisTcp/IpUnix
Agency
Provide first-line technical support for Microsoft 365 services and desktop environments, troubleshoot IT issues, and assist end-users with account management.
Top Skills:
Azure AdMicrosoft 365Office 365Windows 10Windows 11
Artificial Intelligence • Software
The Technical Support Engineer role involves providing technical solutions and support for Autodesk products, engaging customers, and ensuring issue resolution. Responsibilities include responding to inquiries, managing workloads, and collaborating with various teams to enhance customer satisfaction and product efficiency.
Top Skills:
Autodesk Construction CloudBim360Cloud/Saas ApplicationsCRMNavisworksRevit
Big Data • Software • Analytics
As a Technical Support Engineer, you will troubleshoot complex data and integration issues for customers, document solutions, and support cross-functional teams to enhance product quality and customer satisfaction.
Top Skills:
BigQueryDatabricksDbtFivetranOauthRest ApisSnowflakeSQL
Cloud • Information Technology • Internet of Things • Software • Consulting • Infrastructure as a Service (IaaS) • Automation
As a Technical Support Engineer, you will provide customer support, troubleshoot issues, and develop solutions for Red Hat cloud solutions, working closely with global enterprise customers.
Top Skills:
BashCLinuxOpenstackPythonRhel
Productivity • Software • Conversational AI
Support Twilio customers by resolving issues with email infrastructure, APIs, and communication protocols. Collaborate with teams to improve customer experience and provide feedback to product teams.
Top Skills:
APIsCurlEmail InfrastructureRestful TechnologySmtpSQLSslTcpTlsUdpWebhook
Artificial Intelligence • Software
The Technical Support Engineer provides support for Microsoft 365, handles escalations, resolves issues, and manages multiple ongoing problems.
Top Skills:
Microsoft 365Microsoft ExchangeSharepointTeams
Artificial Intelligence • Cloud • Information Technology • Software • Consulting
The Technical Support Associate provides first-line IT support, troubleshoots issues, maintains documentation, and ensures system security while assisting employees during night shifts.
Top Skills:
WindowsOffice Suite
Information Technology • Consulting
Lead the technical support team, troubleshooting complex issues, refining processes, analyzing metrics for improvement, and ensuring customer satisfaction.
Top Skills:
Support Ticketing Systems
Information Technology • Consulting
The Technical Support Coordinator will handle client support requests, coordinate with the team to resolve issues, and provide timely updates to clients.
Top Skills:
IntercomJira Service DeskWordpressZendesk
Artificial Intelligence • Cloud • Analytics • Automation
The Technical Support Engineer II will troubleshoot complex customer issues, mentor junior engineers, and collaborate across teams to enhance customer satisfaction and product quality.
Top Skills:
AWSAzureBashDnsFirewallsGCPIds/IpsLinux/UnixPowershellPythonRoutingSIEMSQLTcp/IpVMwareVpnWindows
Productivity • Software • Conversational AI
As a Technical Support Engineer 2 at Twilio, you will support customer use of Twilio's platform, troubleshoot complex problems, and interface with both technical and non-technical users.
Top Skills:
C#JavaJavaScriptLambdaNode.jsPythonReactRestful ApiServerlessWebrtc
Top Pune Companies Hiring Technical Support Roles
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