Top Technical Support Jobs in Pune

As a Technical Support Engineer I, you will provide high-level technical assistance, focus on network troubleshooting and vulnerability management, and collaborate with engineering teams.

The Technical Support Associate configures hardware, troubleshoots software issues, assists in administrative tasks, and supports desktop environments for users.

The Manager of Technical Support Engineering leads a team in resolving customer issues, enhances support processes, and drives customer satisfaction through collaboration and team development.

As a Technical Support Engineer, you will provide second-level support for Coupa's procurement and spend management platform, resolving customer issues and enhancing satisfaction by closely collaborating with technical teams. You will contribute to knowledge management and maintain up-to-date knowledge of Coupa's offerings.

As a Technical Support Intern, you'll monitor and troubleshoot customer integrations, manage tickets, communicate with clients, and participate in product training.

The Technical Support Engineer will assist customers with issues related to YugabyteDB, troubleshoot technical problems, and collaborate with other teams to meet customer needs.

Lead a team in technical incident resolution, customer support, product analysis, and operational management while ensuring high customer satisfaction.

The Tier 2 Technical Support Specialist provides expert customer support, troubleshooting technical issues, managing ticket queues, and maintaining documentation to enhance customer satisfaction and service delivery.

The Technical Support Engineer will manage technical delivery, resolve complex network issues, oversee escalations, and contribute to continuous learning and innovation in telecom technologies.

The Technical Support Engineer leads the technical delivery for customer service, resolves complex network issues, manages escalations, and ensures SLAs are met, while continually learning and applying new technologies.

The Technical Support Engineer II will troubleshoot complex customer issues, mentor junior engineers, and collaborate across teams to enhance customer satisfaction and product quality.

The Technical Support Engineer will assist global customers with product installation, troubleshooting, and support in network security, while maintaining the knowledge base.

The Technical Support Engineer provides global customer support for product installation and troubleshooting, maintains the knowledge base, and collaborates with support teams and R&D.

Provide customer support for Mitratech products, troubleshoot issues, create knowledgebase articles, and participate in client calls while working closely with the engineering team.

The Technical Support Engineer resolves service issues, supports network operations, and improves customer experience in a 24/7 environment.

Provide Level 2 technical support for customers, troubleshoot issues, manage service activation processes, and ensure customer satisfaction. Requires knowledge in billing, telecommunication, and CSG products.

Roles include Customer Success Specialist and Technical Support Engineer, focusing on retention, renewals, and technical issue resolution in SaaS.

The Technical Support Engineer rectifies customer issues, manages JIRA and Kissflow tickets, tests new features, and provides training.

The Technical Support Engineer will provide technical support for Wowza Media Systems products, ensuring SLAs are met, mentoring junior staff, and contributing to the knowledge base.

The Technical Support Analyst provides Level 2 support to customers, resolving technical issues, handling customer inquiries, and ensuring high customer satisfaction. Responsibilities include troubleshooting, maintaining support tools, and liaising with cross-functional teams.

As a Technical Support Engineer, you will troubleshoot complex software issues, collaborate with engineering, and advocate for customers to resolve issues efficiently while managing communication among various teams.

The candidate will manage IT infrastructure, including system administration for Windows and Linux, virtualization management, CI/CD tools, troubleshooting, and procurement processes.

The Technical Support Engineer 3 supports customers using Twilio's platform, resolving complex issues and providing exceptional service across multiple channels, while identifying upsell opportunities and documenting interactions thoroughly.

The Technical Support Analyst I provides operational support, troubleshooting technical issues, conducts testing, and ensures customer satisfaction, while maintaining system compliance and collaborating with higher-level teams.

The Technical Support Analyst II provides Level 2 support, resolves technical issues, performs operational tasks, and conducts various types of testing on CSG products while maintaining customer satisfaction.