Top Technical Support Jobs in Pune, MH

Manage and lead a team of Technical Support Engineers, provide technical expertise and guidance for customers, participate in new product development and customer training, and serve as a customer advocate to resolve complex issues and maximize the value of Redis Enterprise Software.

International Technical Support Specialist responsible for providing effective technical support on Sartorius BPS products, ensuring knowledge transfer, managing escalations, participating in customer meetings, and maintaining documentation. Requires a degree in Electrical/Instrumentation/Automation, 5-9 years of automation engineer experience, and proficiency in various automation systems and technologies.

As a Technical Support Engineer 2 at Twilio, you will be the voice of Twilio to customers and partners, supporting them in using Twilio's platform effectively. Responsibilities include addressing customer issues, collaborating with internal teams, and staying current on industry standards.

Seeking an Associate Manager for Technical Support to lead a team providing excellent service for enterprise customers. Responsibilities include managing the front-line technical support team, handling customer escalations, promoting team development, and coordinating improvement programs for global support processes.

As a Layer 2 Self Managed Support Engineer, you will engage directly with our open-source community and Airbyte OSS Enterprise customers to ensure their success with the Airbyte product. Your responsibilities will include triaging user issues, finding workarounds, undertaking automation and engineering projects, and creating knowledge base articles.

Join Twilio as a Technical Support Expert in Onboarding and Compliance Support. Provide top-tier customer service, guide customers through compliance processes, prevent fraudulent activity, and collaborate with various departments to address customer concerns. Work in rotational shifts in APAC or EMEA time zones.

The Technical Support Analyst at Workday's Financials and Spend domains is responsible for handling financial support cases, prioritizing issues, implementing solutions, building customer relationships, collaborating with internal teams, and staying updated on new functionality and compliance changes. The role involves working in a fast-paced, global environment to support customers in various financial areas.

The Specialist Technical Support Engineer role at NICE involves providing 2nd/3rd line engineering support for enterprise software hosted on Azure cloud, collaborating with the development team, and ensuring customer satisfaction in the Public Safety & Justice market. The candidate should have strong IT experience, excellent communication skills, and technical troubleshooting abilities.

The Senior Technical Support Engineer role at NICE involves providing 2nd/3rd line engineering support for enterprise software hosted on Azure cloud. Responsibilities include provisioning, deploying, patching, upgrading software, collaborating with the development team, and assisting with customer issues. The ideal candidate should have strong technical skills, communication abilities, and experience in technical customer support, particularly in the Public Safety environment.

Provide technical support for Red Hat enterprise subscription customers, troubleshoot and resolve technical issues, build and maintain customer relationships, collaborate with engineers, and share knowledge within the team.

Technical Support Engineer at Parkar responsible for enabling customers to learn, maintain, and operate their platform in complex environments. Key responsibilities include developing processes, assisting with proof-of-concepts, scripting automation, creating documentation, and resolving customer issues.

The Specialist Technical Support Engineer role at NICE involves providing 2nd/3rd line engineering support for enterprise software on Azure cloud, collaborating with the development team, and ensuring successful deployment. The role requires strong communication skills, technical expertise in Windows server and web applications, and efficient troubleshooting abilities.

Join Twilio as a Technical Support Engineer 2 in the APAC/EMEA region. Empower customers to use Twilio's platform, troubleshoot and resolve issues, collaborate with teams, and assist in process improvements. Must have experience in Full-Stack Javascript development, OOP, and RESTful technology.

As a Technology Support I team member at JPMorgan Chase & Co., you will troubleshoot production application flows, improve operational stability, monitor production environments, identify issues, and support incident management. Familiarity with SWIFT, FX, ISO MX File, Cross Border Payments, and automation tools is required.

Provide technical support to Red Hat enterprise customers, diagnose and troubleshoot technical issues, exceed customer expectations with outstanding service, and contribute to knowledge management system.

The Senior Technical Support Engineer at NICE will provide 2nd/3rd line engineering support for enterprise software hosted on Azure, work closely with the development team, deploy internal systems for issue replication, and participate in a 24-7 call out rota. The ideal candidate is a rapid learner, good communicator, and problem solver with 4-7 years of technical customer support experience in a Public Safety environment. Key skills include knowledge of Azure services, scripting, SQL querying, and efficient communication.

Provide technical support and solutions for customer issues related to cloud hosted solutions. Collaborate with global offices to support mission-critical customers and ensure smooth operations. Responsible for restoring normal operations during critical incidents and improving cloud services. Bachelor's degree in Engineering, strong communication skills, hands-on knowledge of Java and Linux, problem-solving skills required.