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Top Technical Support Jobs in Pune
Artificial Intelligence • Fintech • Information Technology • Logistics • Payments • Business Intelligence • Generative AI
The Technical Support Engineer will support enterprise customers by answering technical questions, troubleshooting issues, collaborating with teams, and managing customer production environments while building knowledge articles.
Top Skills:
BashDomHTMLLinuxPythonShellUnixXMLXslt
Artificial Intelligence • Healthtech • Professional Services • Analytics • Consulting
The Technical Support Associate provides IT support by configuring, troubleshooting, and maintaining hardware and software, assisting with administrative tasks, and supporting team projects.
Top Skills:
macOSMicrosoft Active DirectoryMs TeamsMs WindowsNorton GhostOffice 365 SuiteSharepointVncWireless NetworkingZoom
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
As a Technical Support Engineer I, you will troubleshoot complex network issues, assist customers with vulnerability scanning setup, and collaborate with teams to resolve technical problems. You will analyze logs, enhance customer experiences, and develop expertise in vulnerability management solutions.
Top Skills:
LinuxmacOSPcapRegexSalesforceWindowsWireshark
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Senior Technical Support Engineer provides technical support for SailPoint customers, troubleshooting issues and collaborating with teams to resolve escalated cases while offering 24/7 on-call support.
Top Skills:
AWSAzureDb2J2EeJavaJbossLinuxMssqlMySQLOracleRest ApisSailpointSAMLScimSybaseTomcatWeblogicWebsphereWindowsXML
Reposted 8 Hours AgoSaved
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Software
Roles include Customer Success Specialist and Technical Support Engineer, focusing on retention, renewals, and technical issue resolution in SaaS.
Top Skills:
AWSAzureBashClariDatadogDockerElasticGainsightGCPKubernetesPowershellPythonSalesforceSplunkSQLSumo LogicTcp/IpZuora
Information Technology • Security • Cybersecurity
The Customer Support Engineer is responsible for diagnosing and resolving technical issues, advocating for customers, and collaborating with internal teams to ensure high-quality support and customer satisfaction.
Top Skills:
JIRAPythonSalesforceZendesk
Cloud • Information Technology • Internet of Things • Software • Consulting • Infrastructure as a Service (IaaS) • Automation
Provide excellent customer support for Red Hat solutions, troubleshoot technical issues, and develop customer relationships. Guide users in leveraging product value and manage customer cases effectively.
Top Skills:
BashCLinuxPythonRed Hat OpenstackUnix
Cloud • Software
The Technical Support Specialist provides omni-channel technical support, manages cases, troubleshoots issues, and offers training for OpenGov's products, helping public sector clients achieve their goals.
Top Skills:
APIsCSSEtlworksSalesforce Service Cloud
Artificial Intelligence • Software
Provide technical support for Microsoft 365 products, assisting users with setup, troubleshooting, and account management through various communication channels.
Top Skills:
Azure Active DirectoryCRMmacOSMicrosoft 365SalesforceSsoWindows
Agency
Provide first-line technical support for Microsoft 365 services and desktop environments, troubleshoot IT issues, and assist end-users with account management.
Top Skills:
Azure AdMicrosoft 365Office 365Windows 10Windows 11
Artificial Intelligence • Cloud • Information Technology • Software • Consulting
The Technical Support Associate provides first-line IT support, troubleshoots issues, maintains documentation, and ensures system security while assisting employees during night shifts.
Top Skills:
WindowsOffice Suite
Information Technology • Consulting
Lead the technical support team, troubleshooting complex issues, refining processes, analyzing metrics for improvement, and ensuring customer satisfaction.
Top Skills:
Support Ticketing Systems
New
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Artificial Intelligence • Software
The Technical Support Engineer provides support for Microsoft 365, handles escalations, resolves issues, and manages multiple ongoing problems.
Top Skills:
Microsoft 365Microsoft ExchangeSharepointTeams
Artificial Intelligence • Cloud • Analytics • Automation
The Technical Support Engineer II will troubleshoot complex customer issues, mentor junior engineers, and collaborate across teams to enhance customer satisfaction and product quality.
Top Skills:
AWSAzureBashDnsFirewallsGCPIds/IpsLinux/UnixPowershellPythonRoutingSIEMSQLTcp/IpVMwareVpnWindows
Cloud • Software
The Technical Support Specialist provides omni-channel support to government leaders, managing technical inquiries, training on OpenGov products, and ensuring customer satisfaction through effective problem-solving and communication.
Top Skills:
AIAPIsEtlworksGisSalesforce Service CloudSQL
Cloud • Software
As a Tier 2 Technical Support Engineer, you'll resolve complex customer issues, collaborate with engineering, and enhance platform reliability. Responsibilities include diagnosing escalated tickets, identifying root causes, and ensuring customer satisfaction.
Top Skills:
Debugging ToolsJavaJIRAPostmanRestful ApisSaaSSpring BootSQL
Productivity • Software • Conversational AI
As a Technical Support Engineer 2 at Twilio, you will support customer use of Twilio's platform, troubleshoot complex problems, and interface with both technical and non-technical users.
Top Skills:
C#JavaJavaScriptLambdaNode.jsPythonReactRestful ApiServerlessWebrtc
HR Tech • Legal Tech • Software • Consulting
The Technical Support Engineer Tier II resolves software issues, assists customers and partners, and collaborates with the support team. Responsibilities include troubleshooting, ticket updates, and creating knowledge base articles.
Top Skills:
J2EeJavaOracleSQLSQL ServerTomcatUnixWeblogicWebsphereWindows
Artificial Intelligence • Machine Learning
As a Search Engineer in Technical Support, you will resolve technical issues for clients, document solutions, and collaborate with internal teams to enhance product functionality and customer satisfaction.
Top Skills:
ElasticsearchGrafanaJavaKafkaKubernetesLinuxLucenePulsarPythonSalesforceSolrSparkUnixZendesk
Cloud • Software • Database
The Technical Support Engineer will assist customers with YugabyteDB issues, troubleshoot databases and cloud infrastructure, and work with various teams to enhance customer experience.
Top Skills:
AWSAzureBashGCPJavaLinuxPostgresPythonYugabytedb
Internet of Things • On-Demand • Payments • Software
Provide Level 2 support for CSG's SingleView billing product, managing customer issues, resolving technical problems, and liaising with development while ensuring compliance with SLAs.
Top Skills:
BmcCsg BillingHelixOracle DatabasePerlPl-SqlPowershellPythonService NowShellSingleviewSQLUnix
Cloud • Software • Database
The Technical Support Engineer will assist customers using YugabyteDB by troubleshooting technical issues and collaborating with engineering and product teams to enhance the customer experience.
Top Skills:
AWSAzureBashDistributed DatabasesGCPJavaLinuxPostgresPythonUnixYugabytedb
Artificial Intelligence • Logistics • Software
As a Customer Support Engineer, you'll triage and debug customer issues while collaborating with engineering and product teams to enhance the AI platform.
Top Skills:
APIsNode.jsPythonReactTypescript
Information Technology • Security • Cybersecurity
Provide end-to-end support for customer issues, manage defect escalation, and communicate with cross-functional teams to ensure customer satisfaction.
Top Skills:
AWSAzureGCPOktaPythonRestful Apis
Reposted 16 Days AgoSaved
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Big Data • Hardware • Information Technology
The L2 NOC Engineer at Skylo will monitor and maintain the IoT satellite network, resolve technical issues, and support network performance, collaborating within a team.
Top Skills:
Elk StackGCPGrafanaKubernetesLinuxPrometheus
Top Pune Companies Hiring Technical Support Roles
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