Top Technical Support Jobs in Pune

The Technical Support Engineer will provide top-tier support for Security Applications, resolve customer service requests, collaborate with cross-functional teams, and lead troubleshooting efforts to enhance customer satisfaction. They will work with various OS and security technologies, ensuring effective communication and technical solutions in a secure environment.

The Technical Support Engineer will solve customer issues with APC software, deliver training, drive improvements to product functionality, and develop training materials. The role involves both remote support and potential travel to customer sites, requiring strong communication and troubleshooting skills.

The Technical Support Analyst ensures system availability and performance by providing Level 1 support for Ozone API applications, troubleshooting issues for customers, managing service desk tickets, and collaborating with engineering teams.

The Technical Support Engineer will serve as the primary contact for customer technical requests regarding Helix Core version control software. Responsibilities include diagnosing customer issues, supporting software development needs, maintaining product expertise, researching solutions, and authoring technical documents to enhance the knowledge base.

The Associate Manager for Technical Support will manage a team providing service for enterprise customers, oversee technical operations, handle customer escalations, and promote team development. Responsibilities include improving processes, resolving issues, and cooperating with global support teams.

The Technical Support Analyst for ERP Systems provides 1st and 2nd line support for ERP queries, handling helpdesk tickets, creating reports using SSRS, maintaining ERP systems, and training users. Communication with technical and non-technical audiences, along with traveling to branch offices, is also part of the role.

As a Technical Support Analyst at Perforce, you will provide timely assistance to customers, resolve technical issues related to Perforce products, and engage with end users via various communication channels. You'll conduct root cause analysis, collaborate with the support team, create test environments for troubleshooting, and maintain a positive customer service attitude while working independently in a hybrid setting.

As a Principal Technical Support Engineer at Red Hat, you will resolve customer issues, provide technical assistance for enterprise solutions, create knowledge base articles, collaborate with developers, and enhance product quality by managing customer requests and issues. You will also engage with various stakeholders, including project managers and software engineers, promoting customer satisfaction through efficient problem-solving.

As a Sr. Technical Support Specialist at 6sense, you will analyze, track, and resolve customer issues to achieve high client satisfaction. Your responsibilities include data analysis using SQL, developing training materials, and maintaining documentation for troubleshooting procedures. Strong communication skills are essential for collaborating with customers and internal teams effectively.

The Technical Support Engineer will provide 2nd/3rd line support for enterprise software hosted on Azure. Responsibilities include troubleshooting customer issues, deployments, and collaborating with various teams. The role involves working on technical support within a Public Safety environment, focusing on high-quality customer service.

As an Associate Technical Support Engineer at Red Hat, you will provide technical support for enterprise customers, troubleshoot technical issues, and collaborate with engineers to improve customer satisfaction. You will work in shifts and develop your skills in Red Hat technologies.

As a Sr. Technical Support Engineer, you'll provide expert technical support for AspenTech solutions, deliver training on engineering products, collaborate with customers to optimize workflows, and engage with R&D teams for product improvements. Travel to customer sites is minimized to less than 25%.

As a Technical Support Engineer, you will assist customers in utilizing Akuity's platform, troubleshoot and resolve technical issues, interact with users via multiple channels, and improve customer documentation while supporting open-source and enterprise clients.

As a Senior Technical Support Engineer at Qualys, you will resolve customer and partner service requests, collaborating across teams to ensure high satisfaction. You will provide top-tier phone, email, and MS Teams support, act as a technical point of contact, and thrive in a dynamic environment, all while ensuring security compliance.

The Application Support Engineer is responsible for providing technical support for Syndigo's SaaS products. This includes troubleshooting and debugging software issues, managing customer tickets, conducting periodic cadence calls, and contributing to knowledge base improvements while working in a 24x7 operational environment.

The NonStop Remote Hardware Support Engineer will respond to and resolve support issues for a global customer base specializing in NonStop technologies, perform root cause analysis, and improve customer environments through strategic development. Strong communication skills and hardware knowledge are essential.

As a Senior Technical Support Engineer, you will resolve customer service requests in a secure environment and collaborate with teams to ensure high customer satisfaction. You will provide support for security applications via various communication methods, and act as the primary contact for technical issues while leading troubleshooting efforts for customer needs.