Top Technical Support Jobs in Pune

The Technical Support Associate provides IT support by configuring, troubleshooting, and maintaining hardware and software, assisting with administrative tasks, and supporting team projects.

The Technical Support Engineer will provide technical support to clients, assist with software upgrades, and ensure technical documentation is up to date while collaborating with teams across the organization.

Provide customer-facing technical support for a CMMS/SaaS product: troubleshoot issues, document tickets, write SQL queries, escalate as needed, share best practices, collaborate with product and cross-functional teams, and manage APAC customer outreach and onboarding.

Provide expert-level technical support for enterprise customers using Red Hat technologies, lead complex software issue resolution, and mentor junior engineers.

Provide technical support for Red Hat enterprise customers, troubleshoot complex issues, utilize LLMs for solutions, and manage customer interactions effectively.

As a Technical Support Engineer III, you'll troubleshoot customer issues, collaborate with departments, and contribute to developing troubleshooting procedures for software solutions in the pharmaceutical industry.

Provide first-line technical support for Microsoft 365 services and desktop environments, troubleshoot IT issues, and assist end-users with account management.

Provide 24/7 technical and engineering support for ResMed products and Somnoware platform: troubleshoot and resolve customer issues via phone/email/chat, manage and escalate tickets per SLA, provision accounts and databases, document findings in the knowledge base, and relay product feedback to engineering and product teams.

As a Technical Support Engineer, you will troubleshoot complex data and integration issues for customers, document solutions, and support cross-functional teams to enhance product quality and customer satisfaction.

Provide Tier 2 technical support for Mitratech products via portal, email, chat, and phone; reproduce and troubleshoot issues, triage incidents, create knowledgebase articles, work with engineering on defect resolution, participate in client calls, and assist with patching and environment documentation.

The Technical Support Engineer II will troubleshoot complex customer issues, mentor junior engineers, and collaborate across teams to enhance customer satisfaction and product quality.

The Technical Support Analyst provides Level 2 support to customers, resolving technical issues, handling customer inquiries, and ensuring high customer satisfaction. Responsibilities include troubleshooting, maintaining support tools, and liaising with cross-functional teams.

The Technical Support Specialist provides omni-channel support to government leaders, managing technical inquiries, training on OpenGov products, and ensuring customer satisfaction through effective problem-solving and communication.

As a Tier 2 Technical Support Engineer, you'll resolve complex customer issues, collaborate with engineering, and enhance platform reliability. Responsibilities include diagnosing escalated tickets, identifying root causes, and ensuring customer satisfaction.

Manage a technical support team handling Red Hat's hybrid cloud products, ensuring customer satisfaction and team development while overseeing operations and escalations.

The Technical Support Analyst I role involves providing application support, troubleshooting billing and rating issues, and utilizing scripting languages in a telecom environment.

As a Technical Support Engineer III, you will manage complex technical incidents, oversee automation efforts, and guide junior engineers, ensuring high system availability and performing detailed root cause analysis.

The Technical Support Engineer Tier II resolves software issues, assists customers and partners, and collaborates with the support team. Responsibilities include troubleshooting, ticket updates, and creating knowledge base articles.

As a Search Engineer in Technical Support, you will resolve technical issues for clients, document solutions, and collaborate with internal teams to enhance product functionality and customer satisfaction.

The role involves providing L2 and L3 support for production environments, troubleshooting ETL pipelines, maintaining server health, and collaborating with DevOps teams. Requires strong SQL, Linux, and cloud skills.

Support Twilio customers by resolving issues with email infrastructure, APIs, and communication protocols. Collaborate with teams to improve customer experience and provide feedback to product teams.

As a Technical Support Consultant, you will provide world-class customer support, triaging requests in Zendesk, collaborating with teams, and assisting with configuration changes and testing.

The Technical Support Engineer will assist customers with YugabyteDB issues, troubleshoot databases and cloud infrastructure, and work with various teams to enhance customer experience.

Provide Level 2 support for CSG's SingleView billing product, managing customer issues, resolving technical problems, and liaising with development while ensuring compliance with SLAs.

The Technical Support Engineer will assist customers using YugabyteDB by troubleshooting technical issues and collaborating with engineering and product teams to enhance the customer experience.