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Top Technical Support Jobs in Pune
Artificial Intelligence • Fintech • Information Technology • Logistics • Payments • Business Intelligence • Generative AI
The Technical Support Engineer provides second-level customer support for Coupa's products, focusing on issue resolution and customer success while leveraging strong technical skills and understanding of Japanese business practices.
Top Skills:
HTMLLinux/UnixRest ApisSalesforce Service CloudServicenowSQLXMLZendesk
Artificial Intelligence • Healthtech • Professional Services • Analytics • Consulting
The Technical Support Associate provides IT support by configuring, troubleshooting, and maintaining hardware and software, assisting with administrative tasks, and supporting team projects.
Top Skills:
macOSMicrosoft Active DirectoryMs TeamsMs WindowsNorton GhostOffice 365 SuiteSharepointVncWireless NetworkingZoom
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The role involves validating and processing transactions, resolving discrepancies, and ensuring quality standards in operations while adhering to attendance schedules.
Top Skills:
ExcelMs Word
Cloud • Information Technology • Security • Software • Cybersecurity
The Staff Technical Support Engineer will lead technical support initiatives, develop training strategies, and enhance collaboration across teams to improve customer experience and address technical challenges.
Top Skills:
Cloud SecurityNetworkingPerformance ManagementZccZpa
Reposted 14 Hours AgoSaved
Hardware • Software
The Technical Support Engineer responds to customer inquiries, troubleshoots technical issues, documents information, and provides guidance on product features while maintaining service level commitments.
Top Skills:
ExcelMicrosoft WordSQL
Real Estate
Responsible for administering and supporting the Yardi platform, resolving complex support tickets, creating reports, and collaborating with users for technical issue resolution.
Top Skills:
ETLMySQLOraclePl/SqlSql ScriptTask RunnerYardiYsr
Software
As a Technical Support Engineer III, you'll troubleshoot customer issues, collaborate with departments, and contribute to developing troubleshooting procedures for software solutions in the pharmaceutical industry.
Top Skills:
As2B2B TechnologiesCsvEdiScripting LanguagesSftpUnixWeb ServicesXML
Cloud • Information Technology • Internet of Things • Software • Consulting • Infrastructure as a Service (IaaS) • Automation
Provide technical support for Red Hat enterprise customers, troubleshoot complex issues, utilize LLMs for solutions, and manage customer interactions effectively.
Top Skills:
BashCGoogle GeminiKerberosLdapNetworkingPerlPythonRed Hat Enterprise Linux (Rhel)Selinux
Cloud • Information Technology • Internet of Things • Software • Consulting • Infrastructure as a Service (IaaS) • Automation
Provide expert-level technical support for enterprise customers using Red Hat technologies, lead complex software issue resolution, and mentor junior engineers.
Top Skills:
Advanced Generative AiBashC ProgrammingCloud SolutionsLlmsPerlPythonRed Hat Enterprise Linux (Rhel)Ruby On Rails
HR Tech • Legal Tech • Software • Consulting
The Technical Support Engineer Tier II will provide second-line support for customers, addressing software issues, configuration advice, and maintaining communication. Responsible for troubleshooting problems, updating support tickets, and creating knowledgebase articles.
Top Skills:
APIs
Agency
Provide first-line technical support for Microsoft 365 services and desktop environments, troubleshoot IT issues, and assist end-users with account management.
Top Skills:
Azure AdMicrosoft 365Office 365Windows 10Windows 11
Big Data • Software • Analytics
As a Technical Support Engineer, you will troubleshoot complex data and integration issues for customers, document solutions, and support cross-functional teams to enhance product quality and customer satisfaction.
Top Skills:
BigQueryDatabricksDbtFivetranOauthRest ApisSnowflakeSQL
New
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Sales • Software
As a Technical Support Consultant, you will provide world-class customer support, triaging requests in Zendesk, collaborating with teams, and assisting with configuration changes and testing.
Top Skills:
ETLExcelSQLZendesk
Artificial Intelligence • Cloud • Analytics • Automation
The Technical Support Engineer II will troubleshoot complex customer issues, mentor junior engineers, and collaborate across teams to enhance customer satisfaction and product quality.
Top Skills:
AWSAzureBashDnsFirewallsGCPIds/IpsLinux/UnixPowershellPythonRoutingSIEMSQLTcp/IpVMwareVpnWindows
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Senior Technical Support Engineer provides technical support for SailPoint customers, troubleshooting issues and collaborating with teams to resolve escalated cases while offering 24/7 on-call support.
Top Skills:
AWSAzureDb2J2EeJavaJbossLinuxMssqlMySQLOracleRest ApisSailpointSAMLScimSybaseTomcatWeblogicWebsphereWindowsXML
Cloud • Software
The Technical Support Specialist provides omni-channel support to government leaders, managing technical inquiries, training on OpenGov products, and ensuring customer satisfaction through effective problem-solving and communication.
Top Skills:
AIAPIsEtlworksGisSalesforce Service CloudSQL
Cloud • Software
As a Tier 2 Technical Support Engineer, you'll resolve complex customer issues, collaborate with engineering, and enhance platform reliability. Responsibilities include diagnosing escalated tickets, identifying root causes, and ensuring customer satisfaction.
Top Skills:
Debugging ToolsJavaJIRAPostmanRestful ApisSaaSSpring BootSQL
Big Data • Logistics • Analytics
As a Technical Support Engineer I, you will provide first-line technical support, troubleshoot issues, manage ticket lifecycles, and assist in user account management while ensuring smooth operations.
Top Skills:
.Net FrameworkAWSAzureJira Service ManagementPowershellPython
Big Data • Logistics • Analytics
As a Technical Support Engineer III, you will manage complex technical incidents, oversee automation efforts, and guide junior engineers, ensuring high system availability and performing detailed root cause analysis.
Top Skills:
.Net FrameworkAWSAzureBashCi/CdDatadogGCPNew RelicPagerdutyPowershellPythonSQL
HR Tech • Legal Tech • Software • Consulting
The Technical Support Engineer Tier II resolves software issues, assists customers and partners, and collaborates with the support team. Responsibilities include troubleshooting, ticket updates, and creating knowledge base articles.
Top Skills:
J2EeJavaOracleSQLSQL ServerTomcatUnixWeblogicWebsphereWindows
Artificial Intelligence • Machine Learning
As a Search Engineer in Technical Support, you will resolve technical issues for clients, document solutions, and collaborate with internal teams to enhance product functionality and customer satisfaction.
Top Skills:
ElasticsearchGrafanaJavaKafkaKubernetesLinuxLucenePulsarPythonSalesforceSolrSparkUnixZendesk
Information Technology
The Senior Manager of Technical Support oversees service delivery, manages customer support operations, and drives operational improvements while ensuring compliance and high customer satisfaction.
Top Skills:
AgileCustomer Support ToolsDbaasGraph DatabasesItsmLeanSix Sigma
Cloud • Software • Database
The Technical Support Engineer will assist customers with YugabyteDB issues, troubleshoot databases and cloud infrastructure, and work with various teams to enhance customer experience.
Top Skills:
AWSAzureBashGCPJavaLinuxPostgresPythonYugabytedb
Internet of Things • On-Demand • Payments • Software
Provide Level 2 support for CSG's SingleView billing product, managing customer issues, resolving technical problems, and liaising with development while ensuring compliance with SLAs.
Top Skills:
BmcCsg BillingHelixOracle DatabasePerlPl-SqlPowershellPythonService NowShellSingleviewSQLUnix
Cloud • Software • Database
The Technical Support Engineer will assist customers using YugabyteDB by troubleshooting technical issues and collaborating with engineering and product teams to enhance the customer experience.
Top Skills:
AWSAzureBashDistributed DatabasesGCPJavaLinuxPostgresPythonUnixYugabytedb
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