Top Technical Support Engineer Jobs in Pune

As a Platform Support Engineer at ZS, you will assist clients with SaaS application functionality and configuration, develop documentation to streamline troubleshooting, and resolve software related issues while collaborating with various internal teams.

The Technical Support Engineer will provide 2nd/3rd line support for enterprise software hosted on Azure. Responsibilities include troubleshooting customer issues, deployments, and collaborating with various teams. The role involves working on technical support within a Public Safety environment, focusing on high-quality customer service.

As a Senior Technical Support Engineer, you will resolve customer service requests regarding Security Applications, ensuring high customer satisfaction. You will act as the main contact for technical issues, collaborating with development teams, and delivering exceptional support in a secure environment. Strong networking and troubleshooting skills are key to this role.

As a Senior Technical Support Engineer at Qualys, you will resolve global customer service requests with a focus on security applications. Responsibilities include collaborating with teams, providing efficient support via various channels, and being the main contact for technical issues, ensuring customer satisfaction and security throughout the service life cycle.

The Technical Support Engineer will resolve customer service requests primarily for security applications while collaborating with various teams to ensure high customer satisfaction. Responsibilities include providing support through different channels, leading in technical issue resolution, and ensuring effective communication at all service levels.

As a Technical Support Engineer L2, you will manage customer support functions, troubleshoot technical issues, and collaborate with backend teams to resolve customer concerns. Your role includes documenting queries, reviewing open tickets, and ensuring KPIs for customer experience are met while working flexible hours in a customer-facing environment.

The Technical Support Engineer at StarTree will provide exceptional technical support and expertise to customers regarding the StarTree platform and Apache Pinot. Responsibilities include troubleshooting performance issues, documenting solutions, mentoring team members, sharing customer feedback with development teams, and improving processes while maintaining customer satisfaction.

The Technical Support Engineer will provide technical support to ESET customers and partners, troubleshooting security-related issues, implementing solutions, and maintaining security systems. Key tasks include resolving support issues, analyzing client problems remotely, logging support requests, and collaborating with the regional customer care team.