Top Technical Support Engineer Jobs in Pune, MH
As an Associate Lead Technical Support Engineer, you will lead and mentor a team of technical support engineers, provide advanced technical support to customers, oversee support operations, troubleshoot complex technical problems, collaborate with internal teams, and ensure high-quality service delivery.
Provide technical support to SailPoint customers and field personnel, troubleshoot and resolve technical problems, collaborate with internal teams, deliver product fixes, document solutions, work in rotational shifts, and impress customers with empathy and technical ability.
The Tech Support Engineer I - Infrastructure is responsible for providing technical support and escalation assistance on Microsoft Azure services and other supported vendors to our partners through various communication channels.
Technical Support Engineer at Parkar responsible for enabling customers to learn, maintain, and operate their platform in complex environments. Key responsibilities include developing processes, assisting with proof-of-concepts, scripting automation, creating documentation, and resolving customer issues.
As an Application Support Engineer at Spotnana, you will be responsible for addressing complex technical issues and escalations, collaborating with various teams, and providing technical support to strategic customers in the travel industry. Your role includes triaging and monitoring problems, advising customers, and ensuring high customer satisfaction through technical collaboration.
The Specialist Technical Support Engineer role at NICE involves providing 2nd/3rd line engineering support for enterprise software on Azure cloud, collaborating with the development team, and ensuring successful deployment. The role requires strong communication skills, technical expertise in Windows server and web applications, and efficient troubleshooting abilities.
Technical Support Engineer at Aera Technology responsible for solving technical issues for the cloud-based analytics application, interacting with various teams, gathering information systematically, communicating with customers, and developing knowledge base articles.
The Specialist Technical Support Engineer role at NICE involves providing 2nd/3rd line engineering support for enterprise software hosted on Azure cloud, collaborating with the development team, and ensuring customer satisfaction in the Public Safety & Justice market. The candidate should have strong IT experience, excellent communication skills, and technical troubleshooting abilities.
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Senior Technical Support Engineer role at Mojio, a global leader in connected mobility space. Responsibilities include providing technical support to mobile carriers and partners, collaborating with cross-functional teams, and resolving technical issues.
Join Twilio as a Technical Support Engineer 2 in the APAC/EMEA region. Empower customers to use Twilio's platform, troubleshoot and resolve issues, collaborate with teams, and assist in process improvements. Must have experience in Full-Stack Javascript development, OOP, and RESTful technology.
The Technical Support Engineer I at Pax8 provides technical support to partners in various communication channels, focusing on products related to Productivity, Infrastructure, Continuity, and Security. Responsibilities include resolving technical cases, developing product knowledge documentation, and collaborating with vendors for issue resolution. Ideal candidates have 2 years of technical support experience, strong communication skills, and proficiency in MS Outlook and MS Teams.
Provide technical support to Red Hat enterprise customers, diagnose and troubleshoot technical issues, develop solutions, exceed customer expectations, and contribute to knowledge management system.
The Technical Support Engineer I at Pax8 provides technical support and escalation assistance to partners on various products and technologies. Responsibilities include managing cases, resolving technical issues, collaborating with vendors, and maintaining product knowledge. Ideal candidates have strong communication skills, analytical abilities, and experience in the technical support field.
As a Technical Support Engineer at Redis, you will troubleshoot and resolve complex software issues for customers, collaborate with Engineering, and provide technical expertise in Linux/Unix, networking, and Redis technologies. This role involves analyzing performance questions, managing critical customer issues, and advocating for timely issue resolution and customer satisfaction.
Provide 2nd/3rd line engineering support for software solutions in the Public Safety & Justice market, deploy and upgrade software on Azure cloud, work closely with development team, troubleshoot and resolve customer issues, participate in Out of Hours call out rota.
The Senior Technical Support Engineer - Security Applications is responsible for managing global customer and partner service requests in a highly secured environment. They work closely with various teams to ensure customer satisfaction and provide support on Qualys' security applications. The ideal candidate must have hands-on experience in networking, IT security, and Windows troubleshooting, with a strong foundation in Windows or Linux/Unix. A Bachelor's degree in Computer Science or equivalent is preferred.
Looking for an IT Support Engineer to join our Corporate IT team in Pune, India. Responsibilities include managing end user systems, troubleshooting, providing technical support, deploying security patches, and maintaining SaaS products.
Provide technical support for Red Hat enterprise subscription customers, troubleshoot and resolve technical issues, build and maintain customer relationships, collaborate with engineers, and share knowledge within the team.
Provide technical support to Red Hat enterprise customers, diagnose and troubleshoot technical issues, exceed customer expectations with outstanding service, and contribute to knowledge management system.
International Technical Support Specialist responsible for providing effective technical support on Sartorius BPS products, ensuring knowledge transfer, managing escalations, participating in customer meetings, and maintaining documentation. Requires a degree in Electrical/Instrumentation/Automation, 5-9 years of automation engineer experience, and proficiency in various automation systems and technologies.
Provide advanced technical support and solutions for clients utilizing cloud services. Requires deep knowledge of cloud infrastructure, services, and best practices. Responsibilities include leading escalations, tool implementation, and assisting with new support channels. Minimum 5 years of experience in cloud providers and cybersecurity, with expertise in cloud, Kubernetes, and security technologies. Bachelor's degree in Computer Science or related field.
Resolve global customer and partner service requests in a highly secured environment, collaborate with teams for high customer satisfaction, provide support for Product modules over SaaS platform, act as main point of contact for technical issues, thrive in challenging environment, deliver world-class support and technical solutions.
As a Technical Support Specialist, you will be responsible for providing excellent customer support and solving technical issues for our users. You will work closely with internal teams to identify root causes of problems and prevent future occurrences. Additionally, you will collaborate with the CS and Engineering team to improve the quality of our products and enhance user experience. This is an entry-level position with a focus on building strong customer relationships and ensuring customer satisfaction.
The Technical Support Engineer EIMEA at Accuray in India is responsible for addressing customer issues, ensuring their satisfaction, and supporting field service engineers. This role involves initial response, issue investigation, action plan development, on-site support, and quality improvement programs.
Provide technical support to customers and internal teams, diagnose and resolve technical issues, collaborate with engineering and cross-functional teams, document interactions, and contribute to support process improvement.
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