Top Technical Support Engineer Jobs in Pune

As a Technical Support Engineer, you will provide second-level support for Coupa's procurement and spend management platform, resolving customer issues and enhancing satisfaction by closely collaborating with technical teams. You will contribute to knowledge management and maintain up-to-date knowledge of Coupa's offerings.

As a Technical Support Engineer I, you will provide high-level technical assistance, focus on network troubleshooting and vulnerability management, and collaborate with engineering teams.

Provide technical escalation support for customers and vendors: troubleshoot API/integration issues (JSON, XML, HTML), investigate logs, reproduce bugs, configure/test SSO and webhooks, manage escalations from L1/L2 support, communicate status to stakeholders, and collaborate with product engineering to resolve and test fixes.

Provide 24/7 customer technical support for messaging, voice, and email channels; troubleshoot deliverability and error codes; collaborate with Product and Engineering via Slack, Jira, and Snow; file reproducible bugs, use internal knowledge base, and drive improvements using customer feedback and data.

As a Technical Support Engineer, you will troubleshoot complex software issues, collaborate with engineering, and advocate for customers to resolve issues efficiently while managing communication among various teams.

Provide end-to-end support for customer issues, manage defect escalation, and communicate with cross-functional teams to ensure customer satisfaction.

The Technical Support Engineer troubleshoots and resolves complex advanced product issues, collaborates with teams, ensures SLA compliance, and mentors junior staff.

As a Technical Support Engineer, you will troubleshoot complex products, collaborate with R&D, maintain SLA compliance, and mentor junior staff while managing multi-vendor networks.

As a Technical Support Engineer 2, you'll support Twilio customers, resolve complex issues, and communicate technical details effectively, enhancing user experience.

The Technical Support Engineer 3 supports customers using Twilio's platform, resolving complex issues and providing exceptional service across multiple channels, while identifying upsell opportunities and documenting interactions thoroughly.

Seeking an experienced VMware L3 Support Engineer for remote support. Candidates will troubleshoot customer issues and collaborate globally in providing solutions.

The Technical Support Engineer will assist customers with issues related to YugabyteDB, troubleshoot technical problems, and collaborate with other teams to meet customer needs.

The Technical Support Engineer will manage technical delivery, resolve complex network issues, oversee escalations, and contribute to continuous learning and innovation in telecom technologies.

The Technical Support Engineer leads the technical delivery for customer service, resolves complex network issues, manages escalations, and ensures SLAs are met, while continually learning and applying new technologies.

The Technical Support Engineer II will troubleshoot complex customer issues, mentor junior engineers, and collaborate across teams to enhance customer satisfaction and product quality.

The Technical Support Engineer will assist global customers with product installation, troubleshooting, and support in network security, while maintaining the knowledge base.

The Technical Support Engineer provides global customer support for product installation and troubleshooting, maintains the knowledge base, and collaborates with support teams and R&D.

Provide customer support for Mitratech products, troubleshoot issues, create knowledgebase articles, and participate in client calls while working closely with the engineering team.

Deliver world-class technical support for products, troubleshoot issues, collaborate with teams, and improve processes and tools.

The Technical Customer Support Engineer will assist customers globally through communication channels, provide technical guidance, document solutions, and collaborate with internal teams to improve customer experience.

The Technical Support Engineer resolves service issues, supports network operations, and improves customer experience in a 24/7 environment.

The Systems Support Engineer at Owens & Minor provides technical support in the healthcare sector while ensuring customer satisfaction and service delivery.

The Technical Support Engineer rectifies customer issues, manages JIRA and Kissflow tickets, tests new features, and provides training.

The Technical Support Engineer will provide technical support for Wowza Media Systems products, ensuring SLAs are met, mentoring junior staff, and contributing to the knowledge base.

The Associate Systems Support Engineer will manage Windows systems, administer virtual environments, deploy software and security patches, and ensure system uptime through monitoring and troubleshooting.