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Top Technical Support Engineer Jobs in Pune

8 Days Ago
Hybrid
Pune, MH
Junior
Junior
Artificial Intelligence • Healthtech • Professional Services • Analytics • Consulting
As a Platform Support Engineer at ZS, you will assist clients with SaaS application functionality and configuration, develop documentation to streamline troubleshooting, and resolve software related issues while collaborating with various internal teams.
Top Skills: Microsoft .NetPython
Mid level
Information Technology • Consulting
The Application Support Engineer provides exceptional customer service and technical support for Microsoft's core applications and operating systems. Responsibilities include managing help desk tickets, troubleshooting virtual environments, maintaining IT infrastructure, and collaborating with team members to resolve technical issues and support end-users effectively.
Top Skills: AzureMicrosoft
Yesterday
Remote
Pune, MH
Mid level
Mid level
Software
The Technical Support Engineer at StarTree will provide exceptional technical support and expertise to customers regarding the StarTree platform and Apache Pinot. Responsibilities include troubleshooting performance issues, documenting solutions, mentoring team members, sharing customer feedback with development teams, and improving processes while maintaining customer satisfaction.
Top Skills: Apache KafkaApache PinotClickhouseDruidHadoopKubernetesPresto/TrinoSparkSQL
2 Days Ago
Remote
Pune, MH
Mid level
Mid level
Artificial Intelligence • Fintech
As a Technical Support Engineer L2, you will manage customer support functions, troubleshoot technical issues, and collaborate with backend teams to resolve customer concerns. Your role includes documenting queries, reviewing open tickets, and ensuring KPIs for customer experience are met while working flexible hours in a customer-facing environment.
Top Skills: Node.jsSQL
2 Days Ago
Pune, MH
Junior
Junior
Healthtech
As a Jr. Technical Support Engineer, you will provide engineering support for ResMed products, managing customer queries and troubleshooting device failures. Key responsibilities include ensuring quality responses, conducting product maintenance, and testing, along with collaborating with internal teams to improve customer service outcomes.
2 Days Ago
Pune, MH
Junior
Junior
Information Technology • Security • Cybersecurity
As a Senior Technical Support Engineer at Qualys, you will promptly resolve global customer service requests related to security applications, collaborate with cross-functional teams, and ensure high customer satisfaction. Your role includes providing support via various communication channels, leading technical issue resolution, and thriving in a dynamic environment.
Top Skills: BashLinuxPythonTcp/IpUnixWindows
5 Days Ago
Pune, MH
Mid level
Mid level
Software • Energy
The Technical Support Engineer will solve customer issues with APC software, deliver training, drive improvements to product functionality, and develop training materials. The role involves both remote support and potential travel to customer sites, requiring strong communication and troubleshooting skills.
Top Skills: Advanced Process ControlApc SoftwareAspen Dmc+Dmc3
Junior
Software
The Technical Support Engineer will serve as the primary contact for customer technical requests regarding Helix Core version control software. Responsibilities include diagnosing customer issues, supporting software development needs, maintaining product expertise, researching solutions, and authoring technical documents to enhance the knowledge base.
Top Skills: GitHelix Core
16 Days Ago
Pune, MH
Senior level
Senior level
Cloud • Information Technology • Internet of Things • Software • Consulting • Infrastructure as a Service (IaaS) • Automation
As a Principal Technical Support Engineer at Red Hat, you will resolve customer issues, provide technical assistance for enterprise solutions, create knowledge base articles, collaborate with developers, and enhance product quality by managing customer requests and issues. You will also engage with various stakeholders, including project managers and software engineers, promoting customer satisfaction through efficient problem-solving.
Top Skills: Java
16 Days Ago
Pune, MH
Mid level
Mid level
Cloud • Information Technology • Internet of Things • Software • Consulting • Infrastructure as a Service (IaaS) • Automation
As a Technical Support Engineer at Red Hat, you will provide technical support for enterprise customers, troubleshoot issues, and develop solutions while working with engineers globally. You will also contribute to the knowledge management system and enhance customer satisfaction through excellent service.
Top Skills: Linux
17 Days Ago
Hybrid
Pune, MH
Mid level
Mid level
Software
As a Technical Support Engineer - II at Smarsh, you will be responsible for researching, troubleshooting, and solving highly challenging technical issues to support customers with SaaS and software solutions. You will collaborate with cross-functional teams, create documentation, and provide technical guidance to customers and partners.
21 Days Ago
Pune, MH
Entry level
Entry level
Software • Energy
As a Sr. Technical Support Engineer, you'll provide expert technical support for AspenTech solutions, deliver training on engineering products, collaborate with customers to optimize workflows, and engage with R&D teams for product improvements. Travel to customer sites is minimized to less than 25%.
Top Skills: Chemical Engineering
23 Days Ago
Remote
Pune, MH
Entry level
Entry level
Big Data • Software • Analytics
The Technical Support Engineer will take ownership of customer technical issues, collaborating with developers and cross-functional teams to resolve problems efficiently. Responsibilities include enhancing product quality, managing service levels, documenting solutions, and training new team members. This role aims to ensure exceptional customer satisfaction and scalable support processes.
Top Skills: JavaPHPPython
3 Days Ago
Remote
Pune, MH
Senior level
Senior level
Retail • Sports
The Support Engineer will work with the Global BI Support Engineering Team to handle testing and level 1 + 2 support for REST APIs and Azure applications. Responsibilities include monitoring, troubleshooting technical issues, providing support documentation, and collaborating with developers on projects.
Top Skills: PysparkPython
24 Days Ago
Pune, MH
Senior level
Senior level
Information Technology • Security • Cybersecurity
As a Senior Technical Support Engineer at Qualys, you will resolve customer and partner service requests, collaborating across teams to ensure high satisfaction. You will provide top-tier phone, email, and MS Teams support, act as a technical point of contact, and thrive in a dynamic environment, all while ensuring security compliance.
Top Skills: LinuxUnixWindows
Senior level
eCommerce • Information Technology • Marketing Tech • Retail • Analytics
The Site Reliability Engineer will ensure 99.97% uptime of the SaaS platforms while addressing technical issues, improving monitoring and automation, conducting root cause analysis, and mentoring support teams. They will also facilitate collaboration across teams to resolve critical incidents.
Top Skills: Python
6 Days Ago
Pune, MH
Mid level
Mid level
Cloud • Information Technology • Cybersecurity
As an Embedded Support Engineer, you will provide technical support for IoT devices, troubleshoot Linux-based embedded systems, collaborate with development teams, maintain documentation, and monitor system performance to ensure reliability and efficiency. You will also conduct root cause analysis and stay updated on industry technologies.
Top Skills: CC++PerlPython
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