Top Technical Support Engineer Jobs in Pune

As a Technical Support Engineer at Red Hat, you will provide technical support for enterprise customers, troubleshoot issues, and develop solutions while working with engineers globally. You will also contribute to the knowledge management system and enhance customer satisfaction through excellent service.

The Technical Support Engineer will solve customer issues with APC software, deliver training, drive improvements to product functionality, and develop training materials. The role involves both remote support and potential travel to customer sites, requiring strong communication and troubleshooting skills.

The Technical Support Engineer will serve as the primary contact for customer technical requests regarding Helix Core version control software. Responsibilities include diagnosing customer issues, supporting software development needs, maintaining product expertise, researching solutions, and authoring technical documents to enhance the knowledge base.

As a Principal Technical Support Engineer at Red Hat, you will resolve customer issues, provide technical assistance for enterprise solutions, create knowledge base articles, collaborate with developers, and enhance product quality by managing customer requests and issues. You will also engage with various stakeholders, including project managers and software engineers, promoting customer satisfaction through efficient problem-solving.

As an Associate Technical Support Engineer at Red Hat, you will provide technical support for enterprise customers, troubleshoot technical issues, and collaborate with engineers to improve customer satisfaction. You will work in shifts and develop your skills in Red Hat technologies.

The Technical Support Engineer will provide 2nd/3rd line support for enterprise software hosted on Azure. Responsibilities include troubleshooting customer issues, deployments, and collaborating with various teams. The role involves working on technical support within a Public Safety environment, focusing on high-quality customer service.

The NonStop Remote Hardware Support Engineer will respond to and resolve support issues for a global customer base specializing in NonStop technologies, perform root cause analysis, and improve customer environments through strategic development. Strong communication skills and hardware knowledge are essential.

As a Technical Support Engineer, you will assist customers in utilizing Akuity's platform, troubleshoot and resolve technical issues, interact with users via multiple channels, and improve customer documentation while supporting open-source and enterprise clients.

The Support Engineer will work with the Global BI Support Engineering Team to handle testing and level 1 + 2 support for REST APIs and Azure applications. Responsibilities include monitoring, troubleshooting technical issues, providing support documentation, and collaborating with developers on projects.

The Site Reliability Engineer will ensure 99.97% uptime of the SaaS platforms while addressing technical issues, improving monitoring and automation, conducting root cause analysis, and mentoring support teams. They will also facilitate collaboration across teams to resolve critical incidents.