Top Technical Support Engineer Jobs in Pune

As a Technical Support Engineer, you will provide second-level support for Coupa's procurement and spend management platform, resolving customer issues and enhancing satisfaction by closely collaborating with technical teams. You will contribute to knowledge management and maintain up-to-date knowledge of Coupa's offerings.

The Technical Support Engineer III will interact with customers to troubleshoot and resolve issues, develop procedures, and collaborate with other teams to enhance customer satisfaction.

Specialist Engineer provides expert technical support for Veeam products, focusing on public cloud solutions and collaborating with teams to ensure customer satisfaction.

Provide advanced technical support for Your Membership platform: troubleshoot API/integration issues, manage escalations, configure SSO and webhooks, review logs, reproduce bugs, collaborate with product and engineering teams, and support testing of new features.

Provide Level 3 technical support for the Your Membership team by troubleshooting integrations (APIs, JSON, XML, HTML), managing escalations, configuring SSO/WebHooks, diagnosing logs, reproducing issues, and coordinating with engineering and client teams to resolve complex problems.

Provide technical liaison and lead troubleshooting for customer integrations and platform issues. Diagnose API, data, SSO, and infrastructure problems using REST/JSON/XML, GraphQL/SQL, FusionAuth, and Datadog. Manage escalations from support teams, reproduce and document issues, test new features, and collaborate with product engineering to prioritize fixes and enhancements.

The Technical Support Engineer - NSP troubleshoots networking issues, collaborates with teams, resolves complex technical situations, and mentors junior staff while ensuring compliance with SLAs.

As a Technical Support Engineer, you will troubleshoot complex products, collaborate with R&D, maintain SLA compliance, and mentor junior staff while managing multi-vendor networks.

The Technical Support Engineer Tier II resolves software issues, assists customers and partners, and collaborates with the support team. Responsibilities include troubleshooting, ticket updates, and creating knowledge base articles.

The Technical Support Engineer provides remote support for POS and payment solutions, ensuring timely issue resolution and maintaining service excellence while handling customer inquiries across various channels.

Support Twilio customers by resolving issues with email infrastructure, APIs, and communication protocols. Collaborate with teams to improve customer experience and provide feedback to product teams.

As a Level I Technical Support Engineer, you will provide technical support via multiple channels, engage with clients, troubleshoot issues, and document solutions, while becoming a subject matter expert on Egnyte's products.

As a Technical Support Engineer, you will troubleshoot complex software issues, collaborate with engineering, and advocate for customers to resolve issues efficiently while managing communication among various teams.

The Technical Support Engineer troubleshoots and resolves complex advanced product issues, collaborates with teams, ensures SLA compliance, and mentors junior staff.

Provide end-to-end support for customer issues, manage defect escalation, and communicate with cross-functional teams to ensure customer satisfaction.

Provide technical support on Avid products, manage support cases, ensure compliance with SLAs, and collaborate with teams for customer issue resolution.

Seeking an experienced VMware L3 Support Engineer for remote support. Candidates will troubleshoot customer issues and collaborate globally in providing solutions.

The Associate Systems Support Engineer will manage Windows systems, administer virtual environments, deploy software and security patches, and ensure system uptime through monitoring and troubleshooting.

The role involves managing and maintaining Windows environments, deploying software and security patches, and performing system troubleshooting and monitoring.

As a Technical Support Engineer, responsibilities include troubleshooting complex network issues, collaborating with R&D, ensuring SLA compliance, and mentoring junior staff.

The Technical Support Engineer will manage technical delivery, resolve complex network issues, oversee escalations, and contribute to continuous learning and innovation in telecom technologies.

The Technical Support Engineer leads the technical delivery for customer service, resolves complex network issues, manages escalations, and ensures SLAs are met, while continually learning and applying new technologies.

Provide advanced technical support for Microsoft 365 and Azure services, manage escalated customer incidents, lead troubleshooting efforts, and implement ITIL best practices. Responsible for documentation and maintaining client environments.

The Technical Support Engineer II will troubleshoot complex customer issues, mentor junior engineers, and collaborate across teams to enhance customer satisfaction and product quality.

The Technical Support Engineer provides global customer support for product installation and troubleshooting, maintains the knowledge base, and collaborates with support teams and R&D.