Top Customer Support Jobs in Pune

The Customer Support Analyst serves as the first point of contact for customers, managing service requests, troubleshooting, and ensuring customer satisfaction while working 24/7 shifts. They need to support manufacturing environments using available technologies and maintain effective communication with customers and teams.

Responsible for testing and automating Salesforce Service Cloud applications, validating configurations, and collaborating with teams to ensure high quality of Go-to-Market systems.

The Customer Support Specialist is responsible for ensuring a positive customer experience, managing customer inquiries, and maintaining software proficiency while documenting issues and supporting users.

As a Customer Support Specialist, you'll provide technical support for eMaint software, troubleshoot customer issues, and contribute to product documentation and knowledge base articles.

Provide customer support for a music streaming platform in both Korean and English, addressing inquiries and troubleshooting issues through inbound messaging.

Provide bilingual customer support for a music streaming platform, assisting customers in Chinese and English via messaging, troubleshooting issues, and ensuring a quality experience.

The Customer Support Quality Analyst ensures high-quality customer service by auditing interactions, analyzing data, providing feedback, and enhancing processes within a high-volume contact center environment.

The Customer Support Quality Analyst will ensure high-quality customer interactions, provide feedback, analyze data, and enhance processes while maintaining compliance and best practices.

As a Customer Support Specialist, you will manage customer tickets via email, monitor app reviews, document issues, and collaborate with teams to resolve problems.

The Customer Support Executive assists users with app functionality, resolves issues, and builds trust in the community by responding to inquiries in various regional languages and maintaining high customer satisfaction.

As a Customer Support Engineer, you will respond to customer issues, troubleshoot technical problems, and work with cross-functional teams to enhance customer satisfaction.

The Customer Support Executive assists in operational and commercial processes to ensure customer satisfaction and deliver high-quality service in the Payments sector.

Roles include Customer Success Specialist and Technical Support Engineer, focusing on retention, renewals, and technical issue resolution in SaaS.

The Customer Support Engineer will resolve technical challenges for customers involving AI solutions, collaborating with internal teams to improve offerings and ensure customer satisfaction.

As a Customer Support Executive, you'll provide technical support, resolve client issues, and manage requests using Salesforce and Jira while ensuring excellent service communication in Arabic and Turkish.

Provide excellent customer support via live chat, phone, and email, resolving issues and maintaining client satisfaction while achieving KPI targets.