Top Customer Support Jobs in Pune

The Customer Support Specialist will manage administrative tasks, resolve customer inquiries via Zendesk, and create reports on activities.

Manage a team of customer support agents, drive performance, enhance customer satisfaction, and oversee operations while using Salesforce and Zoho CRM tools.

The role involves responding to customer queries, consulting on best practices, creating support materials, and identifying improvement areas in the customer experience team.

The Customer Support Team Lead manages tier 1 support staff, monitors chat queues, conducts performance improvement meetings, and ensures team productivity while providing excellent customer experiences.

Roles include Customer Success Specialist and Technical Support Engineer, focusing on retention, renewals, and technical issue resolution in SaaS.

Provide technical support to Red Hat customers, troubleshoot issues, create documentation, and collaborate with cross-functional teams to improve customer experience.

Provide client support and issue resolution through various communication channels, ensuring excellent service and maintaining company image. Handle requests, troubleshoot, and achieve quarterly KPI targets.

As a Customer Support Executive, you'll provide technical support, resolve client issues, and manage requests using Salesforce and Jira while ensuring excellent service communication in Arabic and Turkish.

The Customer Support Analyst serves as the first point of contact for customers, managing service requests, troubleshooting, and ensuring customer satisfaction while working 24/7 shifts. They need to support manufacturing environments using available technologies and maintain effective communication with customers and teams.

The Customer Support Associate will handle customer queries, provide solutions, analyze product issues, and communicate new features effectively.

Provide technical support and issue resolution to clients via live chat, phone, and email, ensuring excellent service and accuracy.

As a Customer Support Specialist, respond to inquiries, manage part replacements, and ensure high-quality customer support through ticket systems.

Provide excellent customer support for users, troubleshoot issues, document feedback, and collaborate with departments to enhance user experience.

Provide exceptional support to end users and manage tickets for the Paymode Procure to Pay Platform while ensuring customer satisfaction and adherence to SLAs.