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Top Customer Support Jobs in Pune

9 Days Ago
Pune, MH
Senior level
Senior level
Software • Conversational AI
Lead and manage a customer support team, driving performance and customer satisfaction while overseeing operations and stakeholder collaboration.
Top Skills: FreshdeskSalesforceZendeskZoho Crm
13 Days Ago
Pune, MH
Mid level
Mid level
Software • Conversational AI
As a Customer Support Engineer at SMS Magic, you will assist clients with technical issues, handle inquiries, troubleshoot problems, and maintain customer satisfaction using CRM tools like Salesforce and Zoho.
Top Skills: SalesforceZohoZohodesk
Reposted 4 Days Ago
Remote
Pune, MH
Entry level
Entry level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
Provide support and resolution for client issues through live chat, calls, and emails while maintaining a positive company image and meeting service standards.
Top Skills: JIRASalesforce
Entry level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
Provide support to clients via live chat, phone, and email, resolving technical issues and maintaining a positive company image while achieving KPI targets.
Top Skills: JIRASalesforce
9 Days Ago
Remote
Pune, MH
Junior
Junior
Healthtech • Biotech
As a Customer Support Engineer, you will provide technical support to customers, troubleshoot issues, document interactions, and collaborate with teams for resolution.
Top Skills: BioinformaticsCrm SystemsGenomicsHelp Desk SoftwareLife SciencesOperating SystemsSoftware Applications
14 Days Ago
Remote
Pune, MH
Entry level
Entry level
Software
The Customer Support Specialist handles customer inquiries through various channels, resolves issues, and collaborates with internal teams to enhance the customer experience.
Top Skills: JIRA
14 Days Ago
Remote
Pune, MH
Entry level
Entry level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
Support clients by resolving issues via live chat, phone, and email. Escalate inquiries, verify documentation, and maintain service standards.
Top Skills: JIRASalesforce
Reposted 24 Days Ago
Pune, MH
Mid level
Mid level
Internet of Things • Software
The Customer Support Analyst serves as the first point of contact for customer queries and service requests, ensuring effective resolution and escalation of issues while providing top-notch customer service. The role requires strong troubleshooting skills in a manufacturing context and familiarity with relevant technologies.
Top Skills: DockerMqttOpc UaPlcScadaVMware
Reposted 15 Days Ago
Remote
Pune, MH
Entry level
Entry level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
The role involves providing customer support, resolving issues, managing client requests, and maintaining communication while achieving quarterly KPIs.
Top Skills: JIRASalesforce
Reposted 15 Days Ago
Remote
Pune, MH
Entry level
Entry level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
Provide excellent support to clients through live chat, phone, and email. Resolve technical issues, verify documents, and meet KPIs set by management.
Top Skills: JIRASalesforce
Reposted 15 Days Ago
Remote
Pune, MH
Entry level
Entry level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
Provide client support and issue resolution through various communication channels, ensuring excellent customer service and maintaining company image.
Top Skills: JIRASalesforce
16 Days Ago
Remote
Pune, MH
Entry level
Entry level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
Provide support and issue resolution through live chat, phone, and email. Verify documents, escalate issues, and achieve KPIs.
Top Skills: JIRASalesforce
Junior
Software
As a Customer Support Associate, respond to customer inquiries via tickets, manage communication on email and Slack, and improve support metrics.
Top Skills: EmailGoogle CalendarSlack
Junior
Software
The Customer Support Specialist provides high-quality support, manages customer relationships, documents issues, and ensures customer satisfaction while using company's software products.
Top Skills: Crm SoftwareSoftware As A Service
Reposted 24 Days Ago
Remote
Pune, MH
Mid level
Mid level
Software
The Customer Support Engineer resolves technical issues for Vercel customers, enhances internal tools, and collaborates with engineering teams to improve customer experiences.
Top Skills: CdnsCi/Cd PipelinesDnsNext.JsNode.jsReactServerless Computing
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