Get the job you really want.

Top Customer Support Jobs in Pune

Reposted 16 Days Ago
Remote
Pune, MH
Entry level
Entry level
Software
The Customer Support Specialist is responsible for addressing customer inquiries through various channels, identifying and documenting product issues, and collaborating with the R&D team to enhance customer experience. They take ownership of support tickets, maintain case logs, and contribute to knowledge sharing within the support team.
Top Skills: Communication SkillsCustomer SupportKnowledge Base ManagementProblem-SolvingTechnical Product Support
5 Days Ago
Pune, MH
Mid level
Mid level
Cloud • Software • Analytics
The Customer Support Executive role involves engaging with leads to qualify or un-qualify them through SMS and email, ensuring timely and accurate assistance. Responsibilities include documenting lead interactions, providing exceptional customer service, and adhering to standard operating procedures while working effectively in a hybrid environment.
Top Skills: AWSAzureCitrixDellHpVMware
5 Days Ago
Pune, MH
Entry level
Entry level
eCommerce • Logistics • Software • Analytics
The Customer Support Specialist will manage administrative tasks and provide customer inquiries through Zendesk. Responsibilities include resolving issues, collaborating with team members, and creating reports, all while ensuring high customer satisfaction. A proactive approach and strong communication skills are essential.
Top Skills: AmazonExcelGoogle SheetsShopifyZendesk
Reposted 6 Days Ago
Pune, MH
Mid level
Mid level
Internet of Things • Software
The Customer Support Analyst serves as the initial contact for customer inquiries and service requests, effectively triaging and escalating issues. Key responsibilities include troubleshooting throughout the service desk system, guiding customers through Litmus products, and ensuring adherence to service management standards. This position involves collaboration with internal engineering teams and a commitment to providing excellent customer service, particularly in a manufacturing context.
Junior
Software
As a Customer Support Associate, respond to customer inquiries via tickets, manage communication on email and Slack, and improve support metrics.
Top Skills: EmailGoogle CalendarSlack
Reposted 2 Days Ago
Remote
Pune, MH
Entry level
Entry level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
As a Customer Support Executive at Exness, you will provide support and issue resolution to clients through various communication channels. Responsibilities include processing requests, troubleshooting issues, handling correspondence via live chat, phone and email, and preparing reports. You will also ensure a positive company image and meet performance targets.
Top Skills: JIRASalesforce
Senior level
Artificial Intelligence • Blockchain • Fintech • Software • Financial Services • Cryptocurrency
The Customer Support - Process Design & Program Manager will enhance support operations by designing efficient processes, improving customer experience, managing programs, and leveraging support technology. Responsibilities include implementing workflows, collaborating with cross-functional teams, and analyzing data for continuous improvement.
3 Days Ago
Pune, MH
Senior level
Senior level
Artificial Intelligence • Software
The Customer Support Engineer at VAST Data will provide technical support, manage customer relationships, and handle installations and upgrades. Responsibilities include resolving customer issues, managing feature requests, and supporting sales teams. The role requires 5+ years in customer-facing positions with expertise in IT infrastructure, Linux, and storage solutions.
3 Days Ago
Remote
Pune, MH
Junior
Junior
Healthtech
The Customer Support Manager leads and develops a team of support agents to ensure high-quality service for healthcare professionals using Clipboard Health. Responsibilities include performance monitoring, providing coaching, managing schedules, and enhancing support processes to maintain customer satisfaction.
Top Skills: Five9MetabaseZendesk
Reposted 5 Days Ago
Pune, MH
Entry level
Entry level
Enterprise Web • Information Technology • Insurance • Software • Analytics
As a Customer Support Representative at Archipelago, you will assist US-based customers with inquiries via email and chat, ensure satisfaction, resolve complaints, and maintain records of interactions while collaborating with internal teams to enhance customer experiences.
Reposted 5 Days Ago
Pune, MH
Junior
Junior
Artificial Intelligence • Software • Automation
As an Enterprise Customer Support Engineer at ABBYY, you will resolve technical issues for B2B customers, creating knowledge base articles and collaborating with various departments to find solutions. Your role involves troubleshooting with customer support tools and requires at least 2 years of L2 technical support experience and proficiency in English.
Reposted 6 Days Ago
Remote
Pune, MH
Mid level
Mid level
Software
As a Senior Customer Support Engineer at Vercel, you will assist customers with technical issues, improve internal tools, and work closely with engineering teams. You are expected to troubleshoot and resolve customer problems, enhance documentation, and ensure exceptional customer experience, all while managing incident communications.
16 Days Ago
Pune, MH
Senior level
Senior level
Software • Conversational AI
The Team Lead - Customer Support will manage and develop a team of support agents, ensuring efficient operations, high-quality service delivery, and customer satisfaction. Responsibilities include performance management, coaching, quality assurance, and process improvement, while utilizing tools like Salesforce and Zoho to enhance productivity. The position requires strong leadership skills and a focus on driving operational efficiency in a cloud-based environment.
Top Skills: Cloud-Based Messaging PlatformsFreshdeskSalesforceZendeskZoho Crm
Entry level
Other
As a Customer Support Representative, you will assist customers in both Turkish and English, troubleshooting issues and enhancing their experience with the music streaming platform. You will respond to inquiries via inbound messages and support multiple customers simultaneously.
Top Skills: 2Fa AppBroadband Internet ConnectionMsq Security SoftwareWindows 10 Or Above
20 Days Ago
Pune, MH
Mid level
Mid level
Software • Conversational AI
As a Customer Support Engineer, you will assist clients with technical issues, responding to inquiries, and ensuring smooth product adoption with platforms like Salesforce and Zoho. You'll manage customer cases, provide technical troubleshooting, and maintain client relationships, all while documenting interactions and contributing to knowledge bases.
Top Skills: SaaSSalesforceZohoZohodesk
Reposted 11 Days Ago
Remote
Pune, MH
Entry level
Entry level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
Provide support and resolution for client issues through live chat, calls, and emails while maintaining a positive company image and meeting service standards.
Top Skills: JIRASalesforce
12 Days Ago
Remote
Pune, MH
Entry level
Entry level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
As a Customer Support Executive at Exness, you will handle client requests and resolve issues via live chat, phone, and email while ensuring excellent service quality. Your responsibilities include document verification, updating clients on status, and achieving KPI targets, all while communicating effectively in English, Korean, and Japanese.
13 Days Ago
Remote
Pune, MH
Junior
Junior
Information Technology • Internet of Things • Marketing Tech
The Senior Customer Support Specialist is responsible for advanced support in handling escalated product tickets, assisting customer support representatives, and conducting technical troubleshooting for API-related issues. They will document solutions, provide feedback, and collaborate with product teams to improve support processes.
16 Days Ago
Remote
Pune, MH
Junior
Junior
Healthtech • Biotech
As a Customer Support Engineer at Velsera, you will provide technical support for customers using Velsera's products, troubleshoot issues, document interactions, and educate clients on product usage. Collaboration with cross-functional teams and continuous learning in bioinformatics and precision medicine will be key aspects of the role.
Top Skills: BioinformaticsCrm SystemsGenomic AnalysisHelp Desk SoftwareLife Sciences DisciplinesOperating SystemsWorkflow Automation Technologies
19 Days Ago
Pune, MH
Entry level
Entry level
Software
The Customer Support Specialist will support Bottomline's customers with complex inquiries and issues. This role involves communicating with customers through various channels, troubleshooting software issues, documenting resolutions, and maintaining customer satisfaction while promoting product adoption.
Top Skills: Crm ToolsPaymode-XSoftware As A Service
21 Days Ago
Remote
Pune, MH
Entry level
Entry level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
Support clients by resolving issues via live chat, phone, and email. Escalate inquiries, verify documentation, and maintain service standards.
Top Skills: JIRASalesforce
Reposted 22 Days Ago
Remote
Pune, MH
Entry level
Entry level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
The role involves providing customer support, resolving issues, managing client requests, and maintaining communication while achieving quarterly KPIs.
Top Skills: JIRASalesforce
Reposted 22 Days Ago
Remote
Pune, MH
Entry level
Entry level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
Provide technical support to clients via multiple communication channels, resolve client issues, and maintain communication with clients regarding their requests. Work towards achieving KPI targets.
Top Skills: JIRASalesforce
Entry level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
Provide support and issue resolution via live chat, phone, and email, ensuring excellent service for clients. Handle technical questions and maintain the company image.
Top Skills: JIRASalesforce
Reposted 22 Days Ago
Remote
Pune, MH
Entry level
Entry level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
Provide excellent support to clients through live chat, phone, and email. Resolve technical issues, verify documents, and meet KPIs set by management.
Top Skills: JIRASalesforce
All Filters
Date Posted
Job Category
Experience
Industry
Company Name
Company Size

Sign up now Access later

Create Free Account