Top Customer Support Jobs in Pune

As a Senior Customer Support Specialist, you will provide front-line support, manage customer inquiries, and ensure issue tracking for a premium customer experience.

This role involves ensuring a positive customer experience by handling inquiries, troubleshooting issues, documenting transactions, and fostering customer relationships about Bottomline's software applications.

The Customer Support Executive assists in operational and commercial processes to ensure customer satisfaction and deliver high-quality service in the Payments sector.

Roles include Customer Success Specialist and Technical Support Engineer, focusing on retention, renewals, and technical issue resolution in SaaS.

As a Customer Support Engineer, you'll triage and debug customer issues while collaborating with engineering and product teams to enhance the AI platform.

The Customer Support Specialist is accountable for delivering a positive customer experience, handling inbound calls and emails, and resolving issues related to Bottomline's software products.

The Customer Support Executive assists users with app functionality, resolves issues, and builds trust in the community by responding to inquiries in various regional languages and maintaining high customer satisfaction.

As a Customer Support Executive, you'll provide technical support, resolve client issues, and manage requests using Salesforce and Jira while ensuring excellent service communication in Arabic and Turkish.

The Customer Support Analyst serves as the first point of contact for customers, managing service requests, troubleshooting, and ensuring customer satisfaction while working 24/7 shifts. They need to support manufacturing environments using available technologies and maintain effective communication with customers and teams.

Provide excellent customer support via live chat, phone, and email, resolving issues and maintaining client satisfaction while achieving KPI targets.

The Customer Support Specialist I will provide technical support via phone, chat, and case communication, resolving issues and assisting customers with Cision products.