Top Customer Support Jobs in Pune

The FinCrime Analyst will investigate financial crime cases, report suspicious activity, liaise with law enforcement, and support customer satisfaction.

As a Customer Support Executive, you'll provide technical support, resolve client issues, and manage requests using Salesforce and Jira while ensuring excellent service communication in Arabic and Turkish.

The Customer Support Analyst serves as the first point of contact for customers, managing service requests, troubleshooting, and ensuring customer satisfaction while working 24/7 shifts. They need to support manufacturing environments using available technologies and maintain effective communication with customers and teams.

The Customer Support Associate will handle customer queries, provide solutions, analyze product issues, and communicate new features effectively.

Provide technical support and issue resolution to clients via live chat, phone, and email, ensuring excellent service and accuracy.

In this role, you will provide customer support via phone, chat, and ticketing, ensuring high customer satisfaction while utilizing your Mandarin and English fluency.

As a Customer Support Consultant, you will provide first and second-level support, manage customer inquiries in Zendesk, assist with implementations, and maintain the knowledge base while ensuring customer satisfaction.

Provide excellent customer support for users, troubleshoot issues, document feedback, and collaborate with departments to enhance user experience.

Provide Tier 2 phone and email customer support in German for an e-commerce client, ensuring outstanding customer experiences.

Manage a team of customer support agents, drive performance, enhance customer satisfaction, and oversee operations while using Salesforce and Zoho CRM tools.

The Customer Support Executive assists users with app functionality, resolves issues, and builds trust in the community by responding to inquiries in various regional languages and maintaining high customer satisfaction.

The Customer Support Engineer provides technical support for mobile applications, resolves customer issues, maintains documentation, and collaborates with teams to ensure customer satisfaction.

Roles include Customer Success Specialist and Technical Support Engineer, focusing on retention, renewals, and technical issue resolution in SaaS.