Top Customer Support Jobs in Pune

The Team Manager Customer Experience will oversee customer support operations, ensuring high customer satisfaction through effective communication and problem-solving in a 24/7 environment.

The Manager Customer Experience Operations role focuses on providing customer support, resolving inquiries, and ensuring high customer satisfaction scores through effective communication and problem-solving in a 24/7 environment.

The Team Manager Customer Experience is responsible for providing customer support, resolving queries via calls, and ensuring high CSAT scores by building trust and understanding customer needs.

Manage customer support by resolving queries, building trust, and maintaining high customer satisfaction scores. Flexibility for 24/7 shifts is required.

Provide customer support by resolving customer queries over calls, maintaining high customer satisfaction, and troubleshooting issues.

The role involves providing customer support through calls, resolving queries, building trust with customers, and achieving high CSAT scores. Flexibility for 24/7 shifts is required.

Manage a customer support team, resolving queries, building customer trust, and ensuring high Customer Satisfaction scores while working flexible hours.

The Team Manager for Customer Experience is responsible for providing support to customers, resolving queries, and ensuring high customer satisfaction levels while adapting to a 24/7 work schedule.

Provide inbound sales and Level 1 technical support via calls, chats and email for a designated country; translate and create localized help desk content and videos; assist with product selection, installation and troubleshooting; collaborate with sales and support teams.

As a Customer Support Representative, you'll assist parents via video calls, troubleshoot technical issues, answer program questions, and ensure reliable support coverage.

Serve as the first point of contact via chat and inbound calls. Respond to customer queries, engage new leads to improve conversions, escalate issues to specialists as needed, and ensure excellent customer experience.

Provide technical support for Athos Commerce product discovery: triage and resolve search, indexing, merchandising, recommendations, and API issues; use logs and tooling to diagnose problems; reproduce issues with Postman/curl; document cases, escalate with clear evidence, and surface recurring patterns to improve playbooks.

Handle user queries, complaints, and requests in Hindi (and English), escalate issues to teams, follow up until resolution, document issues accurately in support tools/emails, keep customers informed, and work to improve customer service metrics.

The Customer Support Specialist will manage data entry workflows, assist customers with inquiries, handle cancellations, and perform other related tasks to ensure resident satisfaction.

Provide customer support in Korean and English, assist with technical issues, and ensure positive user experiences via messaging.

The Customer Support Engineer will provide technical support, collaborate with teams, maintain documentation, and ensure customer satisfaction in using mobile security solutions.

As a Customer Support Engineer, you will resolve customer technical issues, perform installations, upgrade systems, and support field services while maintaining customer relationships.

Provide bilingual customer support for a music streaming platform, assisting customers in Chinese and English via messaging, troubleshooting issues, and ensuring a quality experience.

Provide Tier 1 and advanced technical support for a developer platform focused on game development and QA. Troubleshoot technical issues, analyze technical data, use CRM (Salesforce) for case management, and moderate or evaluate digital game assets. Requires high attention to detail, gaming knowledge, and adherence to QA/testing processes.

Bilingual Hindi-English Customer Support Specialist handling omni-channel interactions (calls, email, live chat), resolving inquiries, processing returns, updating CRM records, escalating complex issues, following up on unresolved cases, and collaborating cross-functionally to deliver accurate, timely, and professional customer service.

Provide technical support to customers on AI solutions, resolve complex issues, collaborate with teams, and improve product offerings.

Serve as the primary technical contact for enterprise customers: troubleshoot API integrations, own support tickets end-to-end, support onboarding and implementation, maintain documentation and runbooks, track support metrics, relay product feedback to engineering, and partner with customer success and sales to protect account health and drive renewals.

Serve as first contact for customer issues via email, chat, tickets and video calls. Triage and resolve tier-1 issues, troubleshoot integrations (Shopify, Stripe, QBO, NetSuite), document and escalate bugs, maintain knowledge base, track support metrics, meet SLAs, and deliver high CSAT interactions.

The Technical Customer Support Engineer will assist customers globally through communication channels, provide technical guidance, document solutions, and collaborate with internal teams to improve customer experience.

Serve as first point of contact for users via chat, email, and phone. Troubleshoot issues, document recurring problems, escalate complex cases to other teams, and maintain a customer-first approach. Training provided; no prior experience required.