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Top Customer Support Jobs in Pune

11 Days Ago
Pune, MH
Senior level
Senior level
Software • Conversational AI
The Team Lead - Customer Support will manage and develop a team of support agents, ensuring efficient operations, high-quality service delivery, and customer satisfaction. Responsibilities include performance management, coaching, quality assurance, and process improvement, while utilizing tools like Salesforce and Zoho to enhance productivity. The position requires strong leadership skills and a focus on driving operational efficiency in a cloud-based environment.
Top Skills: SalesforceZoho Crm
Entry level
Other
As a Remote Customer Support Representative, you will assist customers with music streaming services, troubleshoot technical issues, and respond to inquiries in Turkish and English. Your role involves providing exceptional support and ensuring customers have the best listening experience.
Entry level
Other
As a Customer Support Representative, you will assist customers with their inquiries on a music streaming platform. Responsibilities include troubleshooting issues, ensuring customer satisfaction, and communicating effectively in both Chinese and English.
Entry level
Other
As a Customer Support Representative, you'll assist customers with navigating the music streaming platform, troubleshooting issues, and responding to inquiries in Thai and English. Your goal is to provide excellent service and ensure customer satisfaction.
Yesterday
Pune, MH
Entry level
Entry level
Enterprise Web • Information Technology • Insurance • Software • Analytics
The Customer Support Representative at Archipelago will assist customers with inquiries and issues via chat or email. Responsibilities include responding to customer inquiries promptly, providing accurate information, troubleshooting product issues, and collaborating with internal teams to enhance customer experience and satisfaction.
Entry level
Other
As a Customer Support Representative for ModSquad, you will assist customers of a music streaming service by resolving inquiries and troubleshooting technical issues, interacting primarily through inbound messages in both Korean and English, while striving to enhance their listening experience.
Junior
Information Technology • Internet of Things • Marketing Tech
The Senior Customer Support Specialist is responsible for advanced support in handling escalated product tickets, assisting customer support representatives, and conducting technical troubleshooting for API-related issues. They will document solutions, provide feedback, and collaborate with product teams to improve support processes.
Top Skills: JavaScriptPython
11 Days Ago
Remote
Pune, MH
Entry level
Entry level
Software
The Customer Support Specialist is responsible for addressing customer inquiries through various channels, identifying and documenting product issues, and collaborating with the R&D team to enhance customer experience. They take ownership of support tickets, maintain case logs, and contribute to knowledge sharing within the support team.
6 Days Ago
Remote
Pune, MH
Entry level
Entry level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
As a Customer Support Executive, you will provide exceptional service to clients, addressing technical support queries and managing client requests via multiple communication channels. You will use Salesforce and Jira for issue escalation, verify client documents, and achieve quarterly KPI targets while maintaining the company's positive image.
Mid level
Internet of Things • Software
The Customer Support Analyst serves as the initial contact for customer inquiries and service requests, effectively triaging and escalating issues. Key responsibilities include troubleshooting throughout the service desk system, guiding customers through Litmus products, and ensuring adherence to service management standards. This position involves collaboration with internal engineering teams and a commitment to providing excellent customer service, particularly in a manufacturing context.
Top Skills: DockerMqttOpc UaPlcsScadaVMware
Yesterday
Pune, MH
Junior
Junior
Artificial Intelligence • Software • Automation
As an Enterprise Customer Support Engineer at ABBYY, you will resolve technical issues for B2B customers, creating knowledge base articles and collaborating with various departments to find solutions. Your role involves troubleshooting with customer support tools and requires at least 2 years of L2 technical support experience and proficiency in English.
Top Skills: C#C++Java
Yesterday
Remote
Pune, MH
Senior level
Senior level
Software
Senior Customer Support Engineering role at Vercel. Providing developer experience and infrastructure to build, scale, and secure web applications. Great compensation package, inclusive healthcare, mentorship opportunities, flexible time off, remote-friendly work environment, and inclusive company culture.
15 Days Ago
Pune, MH
Mid level
Mid level
Software • Conversational AI
As a Customer Support Engineer, you will assist clients with technical issues, responding to inquiries, and ensuring smooth product adoption with platforms like Salesforce and Zoho. You'll manage customer cases, provide technical troubleshooting, and maintain client relationships, all while documenting interactions and contributing to knowledge bases.
Top Skills: SalesforceZoho
12 Days Ago
Remote
Pune, MH
Entry level
Entry level
Artificial Intelligence • Consumer Web • Machine Learning • Productivity • Sales • Software • Analytics
As a Product Support Specialist, you will interact with diverse customers to maximize their use of the product, analyze feedback for improvements, create content for user guidance, and collaborate with teams to enhance customer experience.
16 Days Ago
Remote
Pune, MH
Entry level
Entry level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
As a Customer Support Executive at Exness, you will provide technical support and issue resolution to clients via live chat, phone, and email. You'll process requests, escalate issues as necessary, verify client documents, and prepare reports, all while maintaining a high standard of customer service and achieving KPI targets.
Top Skills: JIRASalesforce
16 Days Ago
Remote
Pune, MH
Entry level
Entry level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
Provide technical support and issue resolution to clients through live chat, phone call, and email while ensuring excellent service. Handle client requests, escalate issues when necessary, verify client documents, and prepare reports. Meet quarterly KPI targets and contribute to customer satisfaction.
Yesterday
Pune, MH
Mid level
Mid level
Software
As an Escalation Lead at Domo, you'll manage complex customer support escalations, collaborating with internal teams to drive effective resolutions. Your leadership will be crucial in prioritizing escalations, providing mentorship, and improving internal processes to enhance customer satisfaction.
Top Skills: Domo
16 Days Ago
Remote
Pune, MH
Entry level
Entry level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
The Customer Support Executive at Exness will provide support and issue resolution for clients through live chat, phone, and email. Responsibilities include processing requests, troubleshooting, updating clients, and maintaining a good company image, while achieving quarterly KPI targets. The role also involves verifying documents and preparing reports.
10 Days Ago
Remote
Pune, MH
Junior
Junior
Software
As a Customer Support Engineer, you will provide technical expertise and support to clients in the energy sector, helping them with energy management services, troubleshooting software issues, and ensuring efficient energy consumption strategies.
Top Skills: Linux
16 Days Ago
Remote
Pune, MH
Entry level
Entry level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
The Customer Support Executive will handle client requests and resolve issues through various communication channels while maintaining excellent service. Responsibilities include processing requests, navigating multiple software tools, and meeting quarterly KPIs, along with attending company training seminars.
16 Days Ago
Remote
Pune, MH
Entry level
Entry level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
As a Customer Support Executive at Exness, you will provide client support by resolving issues through various communication channels. Your responsibilities include processing client requests, escalating issues via Salesforce or Jira, verifying documents, and preparing reports, all while maintaining exceptional service and achieving KPI targets.
Top Skills: JIRASalesforce
16 Days Ago
Remote
Pune, MH
Entry level
Entry level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
As a Customer Support Executive at Exness, you will ensure excellent service and issue resolution for clients. You'll handle requests via live chat, phone, and email, using Salesforce or Jira for escalations and updating clients on their request status. Your role includes verifying documents from clients and preparing reports while meeting quarterly KPI targets.
Entry level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
In this role, you'll provide excellent customer support and issue resolution for Exness clients via various communication channels. Your responsibilities include processing client requests, troubleshooting issues, and updating clients on their request status. You'll also leverage Salesforce or Jira for issue escalation and maintain company image through effective communication.
Top Skills: JIRASalesforce
16 Days Ago
Remote
Pune, MH
Entry level
Entry level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
As a Customer Support Executive, you will provide excellent service and issue resolution for clients through live chat, phone, and email. You will navigate multiple systems to process requests, escalate issues using Salesforce or Jira, and ensure effective communication while maintaining company image.
Top Skills: EnglishTagalog
15 Days Ago
Remote
Pune, MH
Junior
Junior
Software
Provide daily support to users of software, analyze problems, troubleshoot issues, and collaborate with product development team to enhance software.
Top Skills: JIRALinux
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