Get the job you really want.

Top Customer Support Jobs in Pune

Junior
Information Technology • Internet of Things • Marketing Tech
The Senior Customer Support Specialist is responsible for advanced support in handling escalated product tickets, assisting customer support representatives, and conducting technical troubleshooting for API-related issues. They will document solutions, provide feedback, and collaborate with product teams to improve support processes.
Top Skills: JavaScriptPython
9 Days Ago
Pune, MH
Senior level
Senior level
Software • Conversational AI
The Team Lead - Customer Support will manage and develop a team of support agents, ensuring efficient operations, high-quality service delivery, and customer satisfaction. Responsibilities include performance management, coaching, quality assurance, and process improvement, while utilizing tools like Salesforce and Zoho to enhance productivity. The position requires strong leadership skills and a focus on driving operational efficiency in a cloud-based environment.
Top Skills: SalesforceZoho Crm
9 Days Ago
Remote
Pune, MH
Entry level
Entry level
Software
The Customer Support Specialist is responsible for addressing customer inquiries through various channels, identifying and documenting product issues, and collaborating with the R&D team to enhance customer experience. They take ownership of support tickets, maintain case logs, and contribute to knowledge sharing within the support team.
4 Days Ago
Remote
Pune, MH
Entry level
Entry level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
As a Customer Support Executive, you will provide exceptional service to clients, addressing technical support queries and managing client requests via multiple communication channels. You will use Salesforce and Jira for issue escalation, verify client documents, and achieve quarterly KPI targets while maintaining the company's positive image.
12 Days Ago
Pune, MH
Entry level
Entry level
Enterprise Web • Information Technology • Insurance • Software • Analytics
The Customer Support Representative at Archipelago will assist customers with inquiries and issues via chat or email. Responsibilities include responding to customer inquiries promptly, providing accurate information, troubleshooting product issues, and collaborating with internal teams to enhance customer experience and satisfaction.
10 Days Ago
Remote
Pune, MH
Entry level
Entry level
Artificial Intelligence • Consumer Web • Machine Learning • Productivity • Sales • Software • Analytics
As a Product Support Specialist, you will interact with diverse customers to maximize their use of the product, analyze feedback for improvements, create content for user guidance, and collaborate with teams to enhance customer experience.
14 Days Ago
Remote
Pune, MH
Entry level
Entry level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
As a Customer Support Executive at Exness, you will provide technical support and issue resolution to clients via live chat, phone, and email. You'll process requests, escalate issues as necessary, verify client documents, and prepare reports, all while maintaining a high standard of customer service and achieving KPI targets.
Top Skills: JIRASalesforce
14 Days Ago
Remote
Pune, MH
Entry level
Entry level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
Provide technical support and issue resolution to clients through live chat, phone call, and email while ensuring excellent service. Handle client requests, escalate issues when necessary, verify client documents, and prepare reports. Meet quarterly KPI targets and contribute to customer satisfaction.
14 Days Ago
Remote
Pune, MH
Entry level
Entry level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
The Customer Support Executive at Exness will provide support and issue resolution for clients through live chat, phone, and email. Responsibilities include processing requests, troubleshooting, updating clients, and maintaining a good company image, while achieving quarterly KPI targets. The role also involves verifying documents and preparing reports.
8 Days Ago
Remote
Pune, MH
Junior
Junior
Software
As a Customer Support Engineer, you will provide technical expertise and support to clients in the energy sector, helping them with energy management services, troubleshooting software issues, and ensuring efficient energy consumption strategies.
Top Skills: Linux
14 Days Ago
Remote
Pune, MH
Entry level
Entry level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
The Customer Support Executive will handle client requests and resolve issues through various communication channels while maintaining excellent service. Responsibilities include processing requests, navigating multiple software tools, and meeting quarterly KPIs, along with attending company training seminars.
14 Days Ago
Remote
Pune, MH
Entry level
Entry level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
As a Customer Support Executive at Exness, you will provide client support by resolving issues through various communication channels. Your responsibilities include processing client requests, escalating issues via Salesforce or Jira, verifying documents, and preparing reports, all while maintaining exceptional service and achieving KPI targets.
Top Skills: JIRASalesforce
14 Days Ago
Remote
Pune, MH
Entry level
Entry level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
As a Customer Support Executive at Exness, you will ensure excellent service and issue resolution for clients. You'll handle requests via live chat, phone, and email, using Salesforce or Jira for escalations and updating clients on their request status. Your role includes verifying documents from clients and preparing reports while meeting quarterly KPI targets.
Entry level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
In this role, you'll provide excellent customer support and issue resolution for Exness clients via various communication channels. Your responsibilities include processing client requests, troubleshooting issues, and updating clients on their request status. You'll also leverage Salesforce or Jira for issue escalation and maintain company image through effective communication.
Top Skills: JIRASalesforce
13 Days Ago
Pune, MH
Mid level
Mid level
Software • Conversational AI
As a Customer Support Engineer, you will assist clients with technical issues, responding to inquiries, and ensuring smooth product adoption with platforms like Salesforce and Zoho. You'll manage customer cases, provide technical troubleshooting, and maintain client relationships, all while documenting interactions and contributing to knowledge bases.
Top Skills: SalesforceZoho
14 Days Ago
Remote
Pune, MH
Entry level
Entry level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
As a Customer Support Executive, you will provide excellent service and issue resolution for clients through live chat, phone, and email. You will navigate multiple systems to process requests, escalate issues using Salesforce or Jira, and ensure effective communication while maintaining company image.
Top Skills: EnglishTagalog
Entry level
Other
As a Remote Customer Support Representative, you will assist customers with music streaming services, troubleshoot technical issues, and respond to inquiries in Turkish and English. Your role involves providing exceptional support and ensuring customers have the best listening experience.
Entry level
Other
As a Customer Support Representative, you will assist customers with their inquiries on a music streaming platform. Responsibilities include troubleshooting issues, ensuring customer satisfaction, and communicating effectively in both Chinese and English.
Entry level
Other
As a Customer Support Representative, you'll assist customers with navigating the music streaming platform, troubleshooting issues, and responding to inquiries in Thai and English. Your goal is to provide excellent service and ensure customer satisfaction.
13 Days Ago
Remote
Pune, MH
Junior
Junior
Software
Provide daily support to users of software, analyze problems, troubleshoot issues, and collaborate with product development team to enhance software.
Top Skills: JIRALinux
Entry level
Other
As a Customer Support Representative for ModSquad, you will assist customers of a music streaming service by resolving inquiries and troubleshooting technical issues, interacting primarily through inbound messages in both Korean and English, while striving to enhance their listening experience.
Mid level
Internet of Things • Software
The Customer Support Analyst serves as the initial contact for customer inquiries and service requests, effectively triaging and escalating issues. Key responsibilities include troubleshooting throughout the service desk system, guiding customers through Litmus products, and ensuring adherence to service management standards. This position involves collaboration with internal engineering teams and a commitment to providing excellent customer service, particularly in a manufacturing context.
Top Skills: DockerMqttOpc UaPlcsScadaVMware
14 Days Ago
Pune, MH
Junior
Junior
Artificial Intelligence • Software • Automation
As an Enterprise Customer Support Engineer at ABBYY, you will resolve technical issues for B2B customers, creating knowledge base articles and collaborating with various departments to find solutions. Your role involves troubleshooting with customer support tools and requires at least 2 years of L2 technical support experience and proficiency in English.
Top Skills: C#C++Java
14 Days Ago
Remote
Pune, MH
Entry level
Entry level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
As a Customer Support Executive, you will provide exceptional support by resolving client issues through live chat, phone, and email. You will use programs like Salesforce and Jira to manage requests, verify client documents, update clients on their status, and meet quarterly KPI targets. You'll also participate in company seminars and undertake various ad hoc tasks.
14 Days Ago
Remote
Pune, MH
Entry level
Entry level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
The role involves providing customer support and issue resolution through various communication channels. Responsibilities include processing client requests, escalating issues to specialists, updating clients on request status, and verifying client documents. Support is provided via live chat, phone, and email, while achieving quarterly KPI targets and performing other tasks as assigned.
All Filters
Date Posted
Job Category
Experience
Industry
Company Name
Company Size

Sign up now Access later

Create Free Account