Top Customer Support Jobs in Pune

The Customer Support Executive role involves engaging with leads to qualify or un-qualify them through SMS and email, ensuring timely and accurate assistance. Responsibilities include documenting lead interactions, providing exceptional customer service, and adhering to standard operating procedures while working effectively in a hybrid environment.

The Customer Support Specialist will manage administrative tasks and provide customer inquiries through Zendesk. Responsibilities include resolving issues, collaborating with team members, and creating reports, all while ensuring high customer satisfaction. A proactive approach and strong communication skills are essential.

The Customer Support Analyst serves as the initial contact for customer inquiries and service requests, effectively triaging and escalating issues. Key responsibilities include troubleshooting throughout the service desk system, guiding customers through Litmus products, and ensuring adherence to service management standards. This position involves collaboration with internal engineering teams and a commitment to providing excellent customer service, particularly in a manufacturing context.

As a Senior Customer Support Engineer, you'll provide technical support for our mobile threat defense solution, ensuring customer satisfaction and collaborating with multiple teams to resolve issues.

The Senior Customer Support Engineer provides technical support for mobile applications, ensures high customer satisfaction, and collaborates with cross-functional teams to resolve complex issues.

This role involves providing customer support for a music streaming service in Turkish and English, troubleshooting issues, and ensuring a positive user experience.

As a Customer Support Associate, respond to customer inquiries via tickets, manage communication on email and Slack, and improve support metrics.

As a Customer Support Executive at Exness, you will provide support and issue resolution to clients through various communication channels. Responsibilities include processing requests, troubleshooting issues, handling correspondence via live chat, phone and email, and preparing reports. You will also ensure a positive company image and meet performance targets.