Mastercard

At Mastercard, our ways of working are always evolving and dynamic because there is no single way of working. We know that everyone works best in different ways.

Our hybrid approach gives us flexibility and achieves the right balance of in-person collaboration. We use Team Agreements, which is a principle-based, team-driven approach, to help teams specify when to come together in the office based on the type of work that needs to be done in support of our customers, company, and one another. Non-remote colleagues are expected to join the office an average of 3 days per week.

Our principles on flexibility:

1. We value and offer flexibility through our hybrid model and flexibility programs, which support employees on when and where work gets done, and aid employee wellbeing in managing commitments inside and outside of work.

2. We value in-person connection and collaboration – these moments matter in support of our company, customers, and partners, and one another within our own teams and across functions and regions.

3. We understand that one size doesn't fit all, which is why leaders, and their teams should optimize their time together in support of their best work, while aligning to our hybrid approach and our company-wide principles and guidelines.

4. We trust our employees to do what's right, and we rely on leaders and teams to hold one another accountable in alignment with our hybrid approach, their Team Agreement, team deliverables, and The Mastercard Way.

5. We will continue to invest in our employees, our workplace, tools, technology, and create learning opportunities to enable a connected, inclusive, and best-in-class flexible work experience in support of our company, customers, and one another.