Search the 15 jobs at Acoustic

The Campaign Manager is responsible for leading and developing effective marketing campaigns for managed services clients. This position requires hands-on experience and leadership in the email and digital marketing field. Responsibilities include end-to-end campaign fulfillment, client communication, and project management. The Campaign Manager is expected to drive continuous improvements, analyze campaign performance, and provide expert guidance to clients.

Join Acoustic's Professional Services team as a Junior Software Engineer to enhance customer experience by developing solutions and applications for a seamless migration to Acoustic Connect. Collaborate with a diverse group of professionals and work with backend technologies like Java, AWS, Spring Boot, Hibernate, and more.

Regional Manager of Professional Services responsible for leading a team to provide customers with a world-class experience on the Acoustic Connect platform. Responsibilities include overseeing delivery of services, managing team performance, collaborating with various departments, and ensuring customer satisfaction. Requires 3 years of management experience in SaaS service delivery, agile project management, and technical proficiency in various technologies. Strong communication and organizational skills are essential.

As an Onboarding Project Manager, you will support customers in adopting a MarTech software platform by establishing rapport, executing onboarding processes, and collaborating with teams. Responsibilities include project management, customer communication, training coordination, and ensuring customer satisfaction. Requirements include 2 years of SaaS customer-facing experience, proficiency in CRM, project management, and communication tools, and the ability to manage multiple projects in a fast-paced environment.

Provide technical support for Acoustic Saas Product Suite, monitor system performance, resolve production incidents, perform software installations and upgrades, manage user accounts and system access, collaborate with team on new technologies, participate in on-call rotations.

The Product Consultant at Acoustic Professional Services is responsible for delivering product implementations, consulting, and integration activities. They engage with clients to provide consultative advice, gather requirements, architect custom solutions, and manage delivery efforts. The role requires expertise in the Acoustic Platform, technical writing, project management, communication, and collaboration.

Provisioning Specialists are responsible for provisioning global client environments for Acoustic Connect, a holistic solution for communication, marketing, and analytics. They collaborate with various teams to deliver contracted products and services, create documentation, and provide on-call support. Requires 5 years of experience in software support, knowledge of computer software, strong communication skills, and background in interactive marketing or customer support. Experience with SQL and strategic decision-making is a plus.

Day to day ensure customers' models are running as intended, troubleshoot issues, work on strategic projects, coding/scripting, data processing, databases, version control, DevOps, problem-solving, machine learning and modeling

Senior Software Engineer responsible for collaborating with cross-functional teams to deliver quality solutions on a Cloud / SAAS platform. Key responsibilities include following software development life cycle, design reviews, feature implementations, testing, bug resolution, and evaluating technologies. Required expertise in Microsoft tech stack, git workflows, SQL Server, Cloud development, Agile methodologies, troubleshooting, and front-end technologies. Strong communication and collaboration skills are essential.

As a Senior Support Engineer, TechOps, troubleshoot and resolve complex and escalated customer issues across the Acoustic product suite. Provide back-line diagnostic/troubleshooting, collaborate with engineering and product teams, conduct research, and develop technical understanding.

Collaborate with cross-functional teams to deliver quality software solutions, follow SDLC, design and develop software solutions, review features, implement functionalities, perform testing, resolve bugs and production issues, evaluate technologies, strong expertise in Java and related technologies.

As an Onboarding Product Specialist at Acoustic, you will support customers in adopting the MarTech software platform by establishing rapport, executing onboarding processes, and conducting training programs. You'll work with internal teams to ensure customer satisfaction and act as a trusted resource throughout the onboarding journey.

As a Web Optimization Strategist, you will support customers in adopting a MarTech software platform by establishing rapport, executing onboarding processes, implementing platform components, capturing data, configuring the platform, and enabling customers.

Seeking a skilled and seasoned Senior Site Reliability Engineer to join our SRE team, providing automated solutions for application problems and collaborating with Engineering team. Lead major incident calls, participate in on-call rotation, and have experience in Software Engineering, DevOps, and SRE combined.

Join Acoustic as a Support Analyst to provide exceptional customer support for their marketing technology products. Analyze, troubleshoot, and resolve technical issues, collaborate with internal teams, and ensure customer satisfaction. Requires 3+ years of technical support experience and a Bachelor's degree in IT or related field.