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Software
Provide technical support for software-related customer inquiries through email, phone, and chat. Troubleshoot issues, configure solutions, track cases in a ticketing system, document communications, provide status updates, and educate customers. Collaborate with expert teams and internal stakeholders to resolve complex problems while delivering accurate, timely, and positive customer experiences.
Software
Drive enterprise sales growth for industrial cybersecurity solutions in India by developing OEM, integrator, channel partner, and end-customer relationships. Responsibilities include channel development, partner enablement, joint business planning, market analysis, go-to-market strategy, cross-functional collaboration, and pipeline and revenue reporting. The role requires deep knowledge of industrial cybersecurity, OT/IT convergence, ICS, relevant standards, and proven success exceeding channel sales targets.
Software
Develop and execute India’s integrated marketing strategy, driving pipeline growth, partner recruitment, channel engagement, demand generation, events, and revenue-focused campaigns. Manage budgets, agencies, vendors, and market development funds while measuring ROI and campaign performance. Build AI-powered marketing workflows and campaigns, collaborate with sales and partner teams, localize go-to-market initiatives, and report insights to regional leadership.
