Cencora Offices

Defines enterprise architecture direction, standards, patterns, governance, and roadmaps across complex initiatives. Guides application rationalization, modernization, technical debt reduction, integration strategies, data architecture, and technology selection. Advises senior leaders on technical and financial implications, coordinates alignment across engineering, security, data, product, and business teams, and promotes scalable, secure, AI-ready solutions. Maintains application TCO analysis, leads architecture reviews, and mentors architects and technical teams.

Diagnoses and resolves moderately complex hardware, software, application, and connectivity incidents. Fulfills device configuration, software provisioning, access setup, and peripheral installation requests. Documents incidents and resolutions, identifies recurring issues, recommends process improvements, and communicates clearly with end users throughout the support lifecycle.

Configure and maintain enterprise IAM platforms and directory services. Diagnose authentication and platform performance issues, implement API integrations and automation scripts, create technical documentation and runbooks, test secure identity protocols, and validate platform upgrades and security patches in non-production environments.