Cencora Offices

Leads 24x7 EDI production support for the US market across Sterling B2B Integrator, Axway B2Bi, and Lightwell. Responsibilities include monitoring transactions, troubleshooting mapping and connectivity failures, managing incidents and escalations, coordinating with partners and vendors, maintaining SLAs, supporting onboarding, and improving operational processes. The role guides support teams, drives root-cause analysis, maintains documentation, and strengthens reliability for critical healthcare business integrations.

Administers SAP and non-SAP Oracle database environments across production and non-production systems. Responsibilities include installation, configuration, performance tuning, capacity planning, backup and recovery, Data Guard, RAC, Exadata monitoring, patching, security remediation, disaster recovery, incident support, and collaboration with infrastructure teams and Oracle support. Provides 24/7 shift and on-call support, participates in change management, and contributes to database architecture and technical solutions.

Administers and develops MuleSoft Anypoint Platform and Azure API Management in a regulated healthcare environment. Responsibilities include platform configuration, runtime deployment, API policy management, migration from MuleSoft to Azure APIM, CI/CD and infrastructure-as-code automation, Linux administration, networking, monitoring, incident response, security compliance, capacity planning, disaster recovery, and technical mentoring.