Jobs at Coupa

Senior technical lead for global NetSuite administration and optimization. Configure workflows, custom records, integrations (Workato/API), manage upgrades and sandbox testing, support data migrations and CSV mass-loads, build saved searches/reports, ensure data governance, and support month-end/year-end close while driving automation and process improvements.

Provide 1st/2nd-level technical support for enterprise customers on Coupa's cloud platform, troubleshoot application/configuration issues, coordinate with internal teams, manage customer production environments, and create knowledge-base articles to improve customer success.

Own sales data quality across SFDC Sales Cloud and Snowflake. Create reports and analyses, manage D&B and ZoomInfo integrations, enrich lead/contact/account data, and partner with Sales, Marketing, and Finance to resolve discrepancies and define technical data requirements.

Design and implement cloud automation and platform architecture to migrate monolithic Rails apps to containerized microservices on EKS/AKS. Build tooling with Terraform, Ruby, YAML and scripting, drive AWS platform initiatives, ensure observability with New Relic, and mentor junior engineers to improve cloud operations and SRE capabilities.

Lead design, deployment, automation, and support of large-scale cloud networking (AWS/Azure/GCP). Implement and operate firewalls, VPN, IDS/IPS, DNS, BGP. Build infrastructure-as-code (Terraform/CloudFormation), monitor performance, mentor network engineers, participate in design reviews and on-call rotation, and occasionally travel.

Lead technical design and strategy for Coupa's cloud platform: architect multi-tenant, scalable cloud systems; drive automation, CI/CD, IaC, quality engineering, security/compliance, FinOps, observability; mentor engineers and lead cross-functional platform modernization and release initiatives.

As a Senior Consultant in Risk VRS, you will manage client portfolios, optimize risk programs, provide strategic advisory, and support business development efforts.

Design, build, and deploy ML and AI models using large structured and unstructured datasets. Develop and automate ETL/data pipelines, improve data quality, and create AI-enabled product features (NLP, deep learning, generative AI). Collaborate with product and engineering to productionize intelligent solutions that drive product usage and adoption.

Lead technical strategy and architecture for enterprise cloud platform infrastructure. Design scalable, multi-tenant systems; build automation, CI/CD, and IaC tooling; drive security, compliance, FinOps, observability, performance/chaos testing; mentor engineers and lead cross-functional platform modernization initiatives.

Design, build, and scale backend services and APIs using Ruby on Rails or Java. Collaborate with product, design, support, and services; perform code reviews; mentor engineers; work in Agile teams; use React.js for front-end work and optimize MySQL performance. Leverage AI-assisted development tools to increase productivity.

The Director of Data Platform Engineering will oversee the data infrastructure, manage relational databases, lead AI integration, and ensure data governance while fostering a collaborative team environment.

The Lead Recruiter at Coupa will manage end-to-end recruitment for product and engineering roles, collaborating with leaders to understand hiring needs, source talent, create pipelines, and enhance employer branding efforts.

As a Technical Support Engineer, you will provide second-level support for Coupa's procurement and spend management platform, resolving customer issues and enhancing satisfaction by closely collaborating with technical teams. You will contribute to knowledge management and maintain up-to-date knowledge of Coupa's offerings.