Jobs at CSG

The Software Architect collaborates with stakeholders to define architecture solutions, mentors team members, and aligns application development with business needs while ensuring quality and customer service.

The Software Development Engineer will design, develop, and improve code, deploy solutions, and collaborate with teams to understand architecture and client requirements, focusing on the core CPQ and order management platform.

Lead design and evolution of enterprise data solutions, define database and data warehouse architecture, implement scalable PostgreSQL/SQL Server solutions, ensure resiliency and disaster recovery, develop data models and Data Lake architectures, collaborate with application architects and business leaders, and drive analytics, reporting, and cross-functional technology initiatives.

The Operations Engineer I will support Citrix environments, ensuring system availability and performance, and providing L1/L2 support. Responsibilities include monitoring systems, troubleshooting issues, and assisting in user provisioning.

Senior Ops Engineer responsible for managing mainframe batch operations, troubleshooting batch abends, leading operational strategy and infrastructure planning, driving automation and reliability improvements, managing incidents and post-incident analysis, collaborating with development teams, and mentoring junior engineers. Requires flexibility for periodic weekend or off-hours support.

The Architect for Operational Engineering will lead the design of application delivery and traffic management on F5 BIG-IP technologies, ensuring scalable, secure solutions and mentoring a specialized team.

Lead a team responsible for F5 application delivery services, managing performance expectations, hiring, and ensuring platform resilience across cloud services.

The Billing Systems Analyst II monitors billing systems, troubleshoots issues, engages with customers, and manages workflows while ensuring system performance and adherence to SLAs.

The Scrum Master facilitates Agile processes, coordinates multiple teams, manages risks, and drives continuous improvement to deliver solutions on time.

Provide Level 2 technical support for customers, troubleshoot issues, manage service activation processes, and ensure customer satisfaction. Requires knowledge in billing, telecommunication, and CSG products.

The Web Designer/Content Specialist will create, manage, and deliver marketing content, maintain the company website, engage in video editing, and support cross-functional teams' initiatives.

Provide Level 2 production support for CSG Single View/Encompass billing systems: troubleshoot and resolve live production issues, perform health checks, analyze performance, liaise with customers and Level 3/4 R&D, follow SLAs/OLAs, and work 24x7 shifts including on-call, nights, weekends, and holidays.

Develop, test, deploy, and maintain integrations and automation across systems (Helix, Jira/ADO, Atlassian, Jitterbit). Build C#/.NET features, support data migration (ETL), implement REST API integrations, contribute to CI/CD pipelines, implement logging/monitoring, triage production issues, maintain runbooks, and collaborate with senior engineers, product, and support teams.

The Data Solution Architect designs scalable, secure solutions for payments and merchant onboarding, collaborating with stakeholders to align technology with business needs and compliance.

Develop ETL pipelines, maintain databases, and create technical documents. Collaborate on custom data models and improve data quality procedures.

Work on Architecture Standards and Automation to build highly available, scalable systems, streamline CI/CD and deployments, automate processes with scripting and packaging, support existing infrastructure and applications, resolve complex engineering problems, and collaborate in an agile team.

Lead people and delivery for 2-3 Scrum teams (~15-20 engineers), own hiring and performance, drive engineering practices and AI-first workflows, ensure predictable PI/sprint delivery, improve CI/CD/testing/release practices, and act as Primary Practice Lead for a core engineering practice.

The Billing Systems Analyst I monitors systems, troubleshoots issues, and engages with customers for billing solutions while participating in operations on-call schedules and maintaining documentation.

Administer and support Microsoft SQL Server instances across development, staging, and production. Provide 24x7 on-call support, troubleshoot performance and availability issues, maintain backups/maintenance jobs, manage access via AD and RBAC, support security/audit and patching activities, monitor database health with enterprise tools, and collaborate with application, infrastructure, and storage teams.

Design, develop, test, and maintain high-quality C#/.NET applications. Collaborate with cross-functional teams, participate in code reviews, write documentation, and use CI/CD and AWS services to deliver scalable solutions.