FoodChain ID

367 Total Employees

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4 Days AgoSaved
Remote
India
Food
Provides second-line technical application support by investigating, troubleshooting, and resolving complex software issues. Responsibilities include incident management, database querying, system trace analysis, cloud environment monitoring, defect tracking, knowledge-base maintenance, customer communication, and collaboration with development and internal teams. Ensures data integrity, service quality, timely case resolution, and effective support across FoodChain ID software platforms.