As a Tier 3 Support Engineer, you will resolve complex technical issues within SLAs, mentor team members, and liaise with customers and R&D, primarily focusing on Conversational AI.

Support Engineer III serves as a Tier 3 SME, resolving complex technical issues related to Conversational AI, mentoring team members, and facilitating communication between customers and product teams.

The Salesforce Developer will design, implement, and manage Salesforce solutions, translating business requirements into scalable features, integrating systems, and ensuring optimal performance of the Salesforce environment.