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The Senior Services Engineer in Managed Services at NICE is responsible for remote support and maintenance of NICE platforms. They handle issues, provide technical support, assist with configuration, and perform proactive health checks. Additionally, they engage with clients, manage expectations, and document site specifications while contributing to team projects.
The Cloud Solutions Sales Executive will develop and lead the cloud sales strategy in the EMEA and APAC regions, acting as a Cloud subject matter expert. Responsibilities include identifying sales initiatives, delivering technical sales presentations, and collaborating with internal teams. The role involves significant travel and requires extensive experience in financial services sales with cloud solutions.
The DevOps Engineer at NICE will enhance cloud infrastructure and CI/CD pipelines, utilizing technologies such as AWS, Docker, and Kubernetes. Responsibilities include managing cloud resources, automating deployments, implementing security best practices, and collaborating with development teams for seamless code integration.
As a Senior Cloud SRE, you will enhance the reliability of cloud services, focusing on observability, automation, incident management, and mentoring other SREs. Your role involves consulting on best practices and documentation to ensure compliance and process improvement.
A Software Engineer at NICE is responsible for developing complex data solutions using frontend and backend technologies. The role includes participation in product development, maintaining code quality, collaborating with teams to build features, and ensuring data protection and security.
The Senior Specialist Software Architect at NICE is responsible for technical leadership in software development, ensuring high standards in architecture, coding quality, and collaboration with various teams. They define architectural requirements, drive technical decisions, and monitor the quality of code releases, while fostering a strong team environment.
The Associate IT Software Engineer is responsible for designing, developing, testing, and maintaining software applications using the .NET framework. This role involves collaboration with the development team to produce high-quality software solutions, while implementing web applications, APIs, and maintaining reliable code.
As a Senior BI Analyst, you will develop and maintain complex data models, collaborate with stakeholders to align data requirements with business needs, and optimize database performance. Responsibilities include creating data dictionaries, documenting model designs, supporting internal clients, and validating data accuracy.
As a Specialist Automation Engineer, you will design, develop, and maintain automation test frameworks for contact center solutions, conduct various testing types (UI, backend, performance), and collaborate with teams to ensure quality. You'll implement automated tests and integrate them into CI/CD pipelines while mentoring junior members and improving testing practices.
The Senior QA Engineer at NICE will design and implement test plans to ensure software quality, execute manual and automated testing, develop automation scripts using Playwright, and collaborate with cross-functional teams. Additionally, they will identify bugs, enhance automation frameworks, and drive continuous improvements in QA processes.
The Cloud Database Engineer is responsible for deploying, operating, and maintaining NICE's customer-hosted databases. This includes database administration tasks, performance tuning, monitoring, troubleshooting issues, and providing 24/7 support for cloud and on-premise database operations.
The Senior Business Applications Analyst will develop and maintain Power BI datasets, create interactive dashboards, analyze data for trends, and ensure data integrity. They will collaborate with stakeholders to translate business needs into technical specifications and maintain high-quality documentation.
The Tech Manager will lead R&D teams to develop enterprise-grade and cloud-scale SaaS products, manage software development teams, define product roadmaps, ensure quality engineering practices, and oversee hiring and mentoring processes while working with global teams to deliver impactful solutions.
As a Specialist Software Engineer, you will lead the development of complex software solutions, focusing on enhancing a big data framework for speech and text analytics. Responsibilities include collaborating on enterprise-grade software products, contributing to major open-source projects, and applying strong programming skills, particularly in Core Java and design patterns.
The Senior Specialist Software Engineer will develop, test, and maintain high-quality applications using C#, .NET Core, and Angular within an Agile framework. Responsibilities include writing reusable code, contributing to low-level design, ensuring security standards, participating in code reviews, and maintaining documentation. Excellent collaboration with UK and US teams is also required.
As a Specialist DevOps Automation Engineer, you will automate infrastructure and application deployment, manage Kubernetes and AWS services, and implement infrastructure as code. You'll collaborate with teams to ensure seamless application operation and compliance with security standards while utilizing tools like Terraform, Ansible, and Python for automation tasks.
The Senior IT DevOps Engineer at NICE is responsible for designing and maintaining software applications using DevOps methodologies. Key responsibilities include environment setup, scripting for automation, collaborating with development teams, documenting processes, and managing CI/CD tools in a fast-paced Agile environment.
The Senior Software Engineer will design, develop, and maintain scalable backend applications using Java and Spring Boot. Responsibilities include collaborating with teams, developing RESTful APIs, integrating Attivio platforms, optimizing performance, writing clean code, and participating in code reviews, while adhering to security best practices.
As a Senior Automation Engineer, you will design, implement, and execute automated test plans for .NET applications in a cloud environment, collaborate with various teams, and mentor junior engineers in software quality practices.
The Senior Specialist Program Manager will oversee R&D execution for a leading SaaS product, focusing on program planning, release management, and process improvement. This role includes defining objectives, tracking KPIs, and managing AWS budgets to enhance program efficiency and success.