Orca (orca.so)
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Software • Cryptocurrency
Provide first-line support to crypto community users through Discord and ticketing systems. Troubleshoot technical issues, escalate security or business-critical concerns, support VIP users, moderate communities, and assist with onboarding through guides, workshops, webinars, and AMAs. Gather feedback, monitor crypto ecosystem trends, and collaborate with product, marketing, and business development teams to improve user experience and community engagement.
