Pfizer Offices

Leads Pfizer’s global customs governance and compliance framework, including Belgian Authorized Economic Operator status, internal controls, customs valuation reporting, audits, continuous improvement, and stakeholder partnerships. Provides technical expertise in customs law and operations while implementing standardized, automated workflows aligned with GDP, GMP, and local regulations. Oversees talent development, performance standards, budgeting, and strategic customs initiatives across global operations.

Manages archiving completeness and transport-document compliance for global pharmaceutical logistics shipments. Designs and improves compliance processes, oversees outsourced service providers, coordinates issue resolution, tracks KPIs, and leads stakeholder forums and continuous-improvement initiatives. Partners with Digital, Quality, Indirect Tax, Transportation, and external providers to recover documentation gaps and ensure compliance with EU GDP/GMP and applicable local regulations, including FDA and Japanese requirements. Promotes automation, AI-enabled tools, risk management, and adherence to SOPs and work instructions.