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The Technical Account Manager is responsible for delivering L3/L4 support for SAP systems, managing customer technical procedures, coordinating maintenance tasks on various databases, troubleshooting performance issues, and mentoring junior colleagues. This role involves frequent customer meetings and on-call support to ensure service delivery for US-based customers.
The Senior SAP Technology Specialist will oversee customer system landscapes and serve as a trusted advisor for SAP migrations and operations. Responsibilities include delivering SAP technical projects, managing deployments, and providing ongoing operational support for various SAP products and cloud platforms.
The Senior SAP Technology Specialist will provide L3/L4 support for SAP systems, manage technical delivery, and resolve performance issues. Responsibilities include overseeing upgrades, system maintenance, and incident management while mentoring junior staff and conducting customer meetings.