Jobs at SailPoint

Architect and deliver high-performance Angular-based UI experiences for SailPoint’s cloud SaaS product. Build responsive TypeScript components, define REST API contracts with microservices teams, resolve customer UI issues, improve frontend architecture and automated test coverage, and prevent critical regressions. The role also includes mentoring engineers, collaborating with UX and Product Management, estimating quarterly epics, and leading frontend architecture planning in an Agile environment.

Provide technical support to SailPoint customers and field teams by troubleshooting enterprise software issues across databases, operating systems, application servers, XML, and JavaScript. Document cases and solutions, escalate complex issues to Level 2, collaborate with Sales, Marketing, and Engineering, and participate in a 24x7 on-call rotation. The role emphasizes clear communication, empathy, detailed case documentation, and creative problem solving.

Owns the semantic and context layers that enable AI agents to accurately interpret business questions and query enterprise data. Defines metrics, entities, business rules, synonyms, and retrieval-ready context; partners with AI, data, architecture, governance, and business teams; evaluates agent outputs using golden queries; and establishes documentation, quality assurance, versioning, and change-management processes.

Develop and maintain scalable, reliable backend microservices and REST/GraphQL APIs for SailPoint’s cloud-native identity security SaaS platform. Responsibilities include API strategy, system design, Java development, testing, code reviews, cloud deployment, stakeholder collaboration, production support, and leading small projects. The role also involves working with AWS, event-driven architecture, observability tools, and multi-tenant systems while mentoring less experienced engineers.

Senior Product Manager responsible for defining and delivering shared services for SailPoint’s enterprise identity security platform. The role partners with Product, Design, Engineering, and stakeholders to guide SaaS and cloud capabilities from discovery through launch, prioritize roadmaps, define requirements, track adoption metrics, and shape long-term platform strategy. The position is hybrid in Pune and requires approximately 15% travel.

Leads and mentors a software engineering team developing SailPoint’s cloud-native identity security products. Responsibilities include writing and reviewing code, debugging distributed systems, managing Agile delivery, planning projects, coordinating with global stakeholders, improving architecture and processes, managing technical risks, and delivering AWS-based microservices and product features.

Leads enterprise identity maturity programs in a client-facing advisory role. Partners with CISOs, IAM leaders, Technical Advisors, sales teams, and delivery partners to guide identity governance, AI agent security, program milestones, engagement health, and scope. Coordinates assignments, mentors team members, supports proposals, gathers client insights, and adopts AI-enabled operational tools while developing executive communication and practice leadership capabilities.

Lead EMEA technical escalations for SaaS demo environments, diagnosing infrastructure failures, configuration drift, and service interruptions. Manage AWS EC2 instances and Systems Manager fleet operations, monitor system health, maintain SaaS tenants and integrations, and support identity configurations. Develop automation, test scripts, and orchestration playbooks to improve provisioning, reliability, and support efficiency. Partner with Sales Engineers and regional stakeholders while managing high-priority tickets and service-level targets.

Lead design and delivery of scalable Salesforce solutions, provide technical leadership on implementations and integrations, enforce development best practices, manage data modeling and migrations, optimize platform performance, collaborate with stakeholders, and mentor developers to ensure secure, maintainable Salesforce architecture.

Lead the design, operation, and standardization of global cloud infrastructure across AWS, Azure, and GCP. Own large-scale Kubernetes platforms, service mesh, GitOps, infrastructure as code, CI/CD, observability, security, compliance, and on-call excellence. Drive multi-account AWS architecture, mentor engineers, influence cross-functional technical direction, and develop AI-assisted and agentic operational automation using tools such as Amazon Bedrock.

Responsible for fixing product and security bugs, improving product supportability, debugging complex issues, writing quality Java code, developing Java/JavaScript UI components, integrating REST services, collaborating with support/professional services for L3 escalations, and working with databases, app servers, and monitoring/deployment tools.

The Senior Solution Architect leads technical delivery, gathers requirements, educates clients on product architecture, and advises on best practices.