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Internet of Things • Software • Analytics
Manage APAC commercial accounts by ensuring subscription renewals, increasing retention, and identifying expansion opportunities. Build relationships with decision-makers, monitor customer usage, support effective platform adoption, and coordinate with Sales, Customer Success, Technical Support, and partners. Track account, renewal, revenue, forecast, and satisfaction metrics while providing relevant industry and technology insights. The role also contributes to developing go-to-market processes for a newly formed team.
