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The Enterprise Support Associate will build and maintain relationships with providers, ensuring satisfaction with Zocdoc's products and services. Responsibilities include addressing inquiries, proactively identifying areas for improvement, and providing a seamless experience through effective communication and problem-solving skills.
As a Provider Data Operations Team Lead, you will lead and manage a team, oversee performance management, drive process improvements, and ensure quality benchmarks are consistently met while collaborating cross-functionally.
As a Quality Assurance Engineer I, you will review business requirements, create detailed test plans, develop automation scripts, document bugs, perform regression testing, and liaise with internal teams to ensure a better healthcare experience for patients.
