Search the 5 jobs at Zocdoc

As a Product Operations Associate, you will research and QA information on products, healthcare professionals, and institutions to build and update a large healthcare database. Responsibilities include training on work tools, meeting productivity goals, ensuring data verification, daily reporting, process improvements, and collaborating with teams.

Responsible for translating operational and execution efforts into successful user stories using data metrics, analysis, and visualization. Supporting project management, metrics tracking, data management, dashboard creations, and QA. Collaborating with teams to develop metrics, managing projects from development to support, establishing data management methodologies, and creating automated dashboards for tracking performance.

As a Patient Experience Specialist at Zocdoc, you will be responsible for delivering amazing customer service experiences and creating magical moments for Zocdoc patients. Your role involves supporting patients via chat, email, and phone, resolving their queries, and ensuring a seamless experience on the platform. The ideal candidate should possess initiative, excellent communication skills, and a passion for improving people's lives through technology.

As a Provider Data Operations Researcher, you will research information on healthcare professionals and institutions to build and update a large healthcare database. Responsibilities include data collection, verification, reporting, and participation in projects focusing on data integrity and workflow solutions.

As a Sales Development Representative, you will play a crucial role in driving sales growth and meeting targets by scheduling meetings for Sales Executives, collaborating with the global team, innovating outreach strategies, and prioritizing productivity. This role requires working night shifts, international tele-sales experience, strong communication skills, and the ability to handle objections effectively.