
Zocdoc
Jobs at Zocdoc
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Healthtech • Information Technology • Software • Telehealth
As an AI Quality Assurance Analyst, you'll review call recordings to validate AI system categorizations, identify call patterns, document errors, collaborate with developers, and contribute to quality metrics to improve healthcare communications.
Healthtech • Information Technology • Software • Telehealth
The Integration Support Specialist ensures the performance and operation of Zocdoc’s EHR integrations. Responsibilities include monitoring systems, troubleshooting integration issues, and enhancing performance, while collaborating with clients and internal teams to facilitate smooth integration experiences.
Healthtech • Information Technology • Software • Telehealth
The Associate, Commercial Operations & Strategy at Zocdoc is responsible for translating operational efforts into user stories using data analysis and automation. They will support project management, metrics tracking, and data management while collaborating with stakeholders to ensure efficient workflows across different teams.
Healthtech • Information Technology • Software • Telehealth
As a QA Engineer, you will enhance the healthcare experience by creating test cases, executing automation scripts, and documenting bugs. You will collaborate with developers and product managers to drive issue resolution and improve product quality.
Healthtech • Information Technology • Software • Telehealth
As a Patient Experience Specialist at Zocdoc, you will enhance patient experiences by resolving issues proactively, assisting via chat, email, and phone, and ensuring smooth service delivery. This role emphasizes empathy, communication, and strong customer service skills in a collaborative environment.
Healthtech • Information Technology • Software • Telehealth
As a Senior Software Engineer at Zocdoc, you'll contribute to full-stack development, mentor peers, and develop scalable healthcare applications. You'll focus on building user-facing applications, improving real-time video visits, and enhancing the overall patient experience.