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As a Trust & Safety Specialist at Zocdoc, you will promote trust and protect marketplace integrity by moderating content, detecting abusive user behavior, and enforcing community standards. Your role involves classifying reports, communicating effectively with teams, and ensuring user safety on the platform.
The Marketing Operations Associate I will source and update data on healthcare professionals and institutions, contributing to a large healthcare database. Responsibilities include conducting data verification, executing operational workflows for SEO projects, and maintaining data accuracy while communicating effectively with the team.
As a Technical Support Specialist, you will provide customer service, troubleshooting, and documentation assistance for desktop computing issues in a fast-paced environment while maintaining high client satisfaction. You will collaborate with the IT team on support issues and manage operational procedures.
As a Senior Recruiter at Zocdoc, you will manage the full recruitment cycle, collaborate with hiring managers to implement effective talent acquisition strategies, and ensure a personalized candidate experience. You will be responsible for optimizing recruitment processes and using data to improve outcomes, all while promoting diversity and inclusion within teams.
As a Web Integration Associate, you will install and maintain the Book Online Button on healthcare providers' websites, ensuring its effective integration. This role involves providing live customer support, collaborating with web developers, and acting as a subject matter expert on content management systems. You'll also work with the Product team to enhance the product and support tools.
The Engineering Manager will lead the Scheduling team, focusing on product engineering to improve patient access to healthcare. Responsibilities include managing a team of full-stack engineers, collaborating with product management, and fostering an inclusive team culture while delivering high-quality software solutions.
As a Senior Analyst, HRIS at Zocdoc, you will build and configure the HRIS (Workday), collaborating with various teams to enhance system functionality, support users, and improve processes to ensure an excellent employee experience.