The Account Manager is responsible for managing client accounts, developing strong relationships with business leaders, and effectively communicating with clients about current and upcoming projects. They capture customer requests, prepare sales information, and seek new business opportunities through networking and research.
Account Manager
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- Manage accounts of all sizes by representing your team externally with clients and internally by working with various stakeholders
- Develop a thorough understanding of the clients’ position in the market, their product/service, points of difference and competitive landscape
- Capture, manage & answer customer request/claim
- Establish and build strong working relationships with business leaders at all levels
- Manage day-to-day client communication and ongoing relationships as it relates to current, new and upcoming projects including business review
- Prepare and present sales information and effective proposal for customer during renewal or new initiatives
- As necessary, visit clients, attend trade shows and other industry events to capitalize on networking and relationship-building opportunities
- Proactively remain connected to clients and the ever-changing market to access new search opportunities and ensure all viable clients are engaged on a regular and effective basis
- Develops/generates new leads by monitoring trends, conducting research, identifying opportunities, cold calling and making appointments.
KEY EXPERIENCES IN:
- Working with customers (Customer Service Relationship)
- Project or account management (Account Management or project Management)
- Building relationship (Networking)
- Managing deliverables and deadlines (Opportunity Management)
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