Veremark is the global market leader in background screening and whistleblowing technology, operating in 180 countries. We are experiencing rapid growth and scaling our go-to-market engine to match. We believe deeply in hiring right, investing in our people, and building a high-performance, inclusive, remote-first culture.
Job DescriptionAs an Account Manager, you’ll be responsible for managing and developing Veremark client accounts, fostering long-term partnerships, and working cross-functionally to support company success.
Key Responsibilities:
- Cultivate and expand relationships with new and existing clients
- Assess client needs to identify growth opportunities
- Identify and address any potential client risks
- Advocate for client feedback internally
- Strategically manage accounts and conduct regular review meetings
- Upsell and cross-sell relevant products and services
- Collaborate with sales to generate new business
- Use tools like Hubspot, Monday, Power BI, Slack, and our Operations portal for planning and communication
- Maintain thorough documentation of client interactions
- Resolve client inquiries and complaints efficiently
- Stay informed on industry trends and maintain product knowledge
What We’re Looking For:
- Experience of working within background screening
- Experience building effective external relationships
- Proactive mindset focused on client success
- Strong problem-solving and initiative
- Objection handling and negotiation skills
- Account/Client management experience
- Excellent interpersonal and communication skills
- Confidence and professionalism in presentations
We are an all-remote organisation with ~200+ people spread across the world. We value Trust, Integrity, Data and Experience in everything we do - from the way we collaborate to the products we create.
We’re focused on transforming the industry while partnering with many of the leading technology platforms in the People & Talent ecosystem.
And we’re growing fast. Having recently been ranked in Deloitte’s Tech Fast 50 for the second year running, we’re looking for brilliant people, fast thinkers and passionate change-drivers to join our expanding team.
Why Join Veremark
- Be instrumental in building our revenue operations backbone at a high-growth global company.
- Work with a mission-driven, inclusive, remote-first team.
- Have direct impact on how we scale globally and shape the future of trusted workplaces.
- Opportunities for growth and leadership as we expand operations.
- Competitive compensation and a dynamic environment
If you’re motivated by continuous improvement, enjoy working cross-functionally, and love turning insights into impactful product outcomes, we’d love to hear from you.
