Manage the corporate travel and expense card program, including card issuance, limits, reconciliation, suspensions, delinquency follow-up, and cardholder support. Oversee Concur aging reports, user training, policy compliance, disputes, and payment issues. Produce usage and delinquency reporting, support audits, and improve workflows through automation and updated policies. Requires 6+ years of corporate card, travel and expense, or finance operations experience in complex organizations.
Responsibilities
Key Responsibilities:
- Card Program Management:
- Maintenance of corporate T&E card program, including issuance, activation, deactivation of cards, manage card limits and cardholder inquiries.
- Ensure timely and accurate reconciliation of card transactions with Concur or other expense systems.
Coordinate with the payments team to address and resolve any card-related payment issues.
- Concur System Oversight:
- Monitor Concur aging reports to identify any overdue expenses or exceptions.
- Provide training and support for Concur users, helping troubleshoot and resolve system issues.
- Compliance & Policy Enforcement:
- Ensure adherence to corporate policies related to T&E spend and card usage.
- Regularly review card activity for misuse or non-compliance, implementing corrective actions as necessary.
- Cardholder Support & Communication:
- Act as the primary point of contact for cardholders regarding inquiries, disputes, and troubleshooting.
- Manage card suspensions, delinquency follow-up, and clearing.
- Facilitate out-of-cycle payments and emergency card requests.
- Data Analysis & Reporting:
- Provide regular reporting on card usage, delinquency trends, and program effectiveness.
- Assist in audits and compliance reviews as needed.
- Process Improvement & Best Practices:
- Drive continuous improvements to the T&E card program, including automation, workflow enhancements, and policy updates.
- Stay informed of industry best practices and emerging technologies related to expense management and corporate card programs.
Key Skills:
- Proficiency in T&E systems, particularly Concur or bank platforms.
- Strong knowledge of Excel, including pivot tables and data analysis
- Strong analytical and problem-solving skills.
- Large multinational environment experience
- Ability to manage multiple priorities in a fast-paced environment.
Key Skills:
- Proficiency in T&E systems, particularly Concur or bank platforms.
- Strong knowledge of Excel, including pivot tables and data analysis
- Strong analytical and problem-solving skills.
- Large multinational environment experience
- Ability to manage multiple priorities in a fast-paced environment.
Experience / Qualifications:
Education: Bachelor’s degree in finance, Accounting, Business Administration, or a related field. An MBA or relevant professional certifications
Experience: A minimum of 6+ years of experience in corporate card administration, travel & expense management, or finance operations, with in-depth knowledge of T&E card programs.
- Proven experience managing corporate card programs and systems like Concur, SAP, or other expense management platforms.
Demonstrated expertise in managing high-volume card transactions and expense workflows in large or complex organizations
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What you need to know about the Pune Tech Scene
Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.
