Adobe Workfront Administrator III

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Job Details
Job Title: Adobe Workfront Application Owner
Job Summary
The Adobe Workfront Application Owner is responsible for the strategic ownership, governance, administration and oversight of the Adobe Workfront platform as well as license management for Adobe Creative Cloud platform. This role ensures that the Workfront is aligned with business objectives, supports operational excellence, and delivers value across teams. This role will work closely with cross-functional teams, including IT, marketing, operations, and project management, to ensure the platform meets organizational needs.
Key Responsibilities
Strategic Oversight

• Act as the primary owner of the Adobe Workfront platform, ensuring it aligns with organizational goals and priorities.
• Define and maintain the application strategy, roadmap, and vision in collaboration with business and IT stakeholders.
• Evaluate and recommend new features, integrations, and enhancements to improve platform effectiveness.
• Serve as the primary liaison between business users, IT teams, and Adobe support to address platform needs and challenges.

System Administration and Configuration

• Serve as the primary administrator for the Adobe Workfront platform, including Workfront Fusion
• Manage Workfront integrations e.g. Integrating with Adobe Creative cloud plugins and more.
• Configure and maintain system settings, user permissions, project templates, workflows, and custom fields.
• Oversee user account creation, updates, deactivation, and application deployment processes
• Perform regular system audits to ensure data integrity and compliance with organizational standards, Information security standards, and regulatory requirements
• Create and maintain dashboards, reports, and custom views to provide actionable insights for leadership and teams

User Support and Training

• Provide day-to-day support for Workfront users, including troubleshooting issues and resolving system errors.
• Develop and deliver training materials, documentation, and workshops to onboard new users and enhance adoption.
• Act as a liaison between end-users and Adobe support for escalated issues.

System Upgrades and Enhancements

• Stay updated on Adobe Workfront's latest features, releases, and best practices.
• Plan and execute system upgrades, enhancements, and new feature rollouts in collaboration with IT and stakeholders.
• Draft and distribute notifications to end-users regarding system bugs or product/process updates.

Application License, Budget and Vendor Management

• Manage the budget and licensing renewals processes for Adobe Workfront as well as for Adobe Creative Cloud, ensuring cost-effectiveness and alignment with business needs.
  
  • Consolidation of Adobe products licenses into Adobe enterprise console in order to streamline system management and reduce redundancy.
• Act as the primary contact for vendor relationships, including Adobe and third-party partners (if applicable).
• Evaluate vendor performance to ensure service level agreements (SLAs) are met.

Qualifications
Required Skills and Experience:

• Bachelor's degree in Information Systems, Business Administration, or related field (or equivalent work experience).
• 5+ years of experience administering Adobe Workfront or similar project management tools.
• Proficiency in configuring and managing Workfront features such as templates, reports, dashboards, and workflows.
• Proficiency in Adobe Fusion skills:
  
  • Ability to build Fusion scenarios and work with APIs/JSON. (building end-to-end automations using modules, routers, filters, aggregators, iterators).
  • Scripting/programming experience (JavaScript/Python) is a plus for advanced integrations.
• Excellent communication skills, both written and verbal. Ability to communicate technical concepts to non-technical stakeholders effectively, as needed.
• Excellent analytical and problem-solving skills.
• Experience with information security practices and reviews for the Adobe Workfront

Preferred Skills:

• Adobe Certified Professional - Workfront Core Certification is a plus.
• Experience with Workfront Fusion, Adobe enterprise systems is a plus.
• Familiarity with Adobe Creative Cloud and its integration with Workfront.
• Experience with enterprise software consolidation and onboarding processes
• Experience in change management (ServiceNow) and user adoption strategies.

Work Environment

• Hybrid or remote work flexibility.

What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full time
Affiliated Companies
Affiliated Companies: CENCORA BUSINESS SERVICES INDIA PRIVATE LIMITED
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned