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Adobe Workfront Functional Architect

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Job Description:

Job Description

Key Responsibilities

  • Solution Design & Architecture
    • Architect, design, and implement scalable Adobe Workfront solutions tailored to client objectives, including work intake, project/resource management, approvals, reporting dashboards, and workflow automation
    • Translate business requirements into detailed functional and technical specifications, ensuring alignment with global standards and client needs
    • Guide the configuration of Workfront features such as custom forms, templates, approval workflows, user roles, and advanced reporting (including text mode) 
    • Lead integration efforts with related platforms (e.g., Adobe AEM, Salesforce, Jira, ServiceNow, Marketo) and leverage Workfront Fusion for automation and connectivity
  • Stakeholder Collaboration & Consulting
    • Collaborate with business stakeholders, IT, and project management teams to define and document business processes, workflows, and system integrations
    • Act as a trusted advisor, providing expert guidance on Workfront best practices, governance, and change management to drive user adoption and process optimization
    • Lead discovery and design sessions, challenging and refining requirements to ensure optimal solutions
  • Delivery & Governance
    • Oversee end-to-end Workfront implementations, including platform setup, configuration, testing, and deployment
    • Ensure robust system governance, security, and compliance across multiple business units and geographies
    • Develop and deliver training, workshops, and support materials to educate users and facilitate adoption
    • Troubleshoot and resolve technical and functional issues, working with technical teams as needed
  • Continuous Improvement
    • Stay current with Adobe Workfront enhancements and industry trends, proactively recommending improvements and innovations
    • Conduct user feedback sessions and use insights to drive continuous optimization of Workfront usage
    • Identify and implement opportunities for automation, efficiency gains, and process improvements using Workfront and Fusion

Required Skills & Qualifications

  • Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field (preferred).
  • 10+ years experience and a min of 4-5+ years’ experience in Workfront architecture, implementation, and optimization for large/global organizations
  • Strong expertise in Adobe Workfront administration, configuration, reporting, and workflow automation
  • Experience integrating Workfront with enterprise systems (AEM, Salesforce, Jira, etc.) and using Workfront Fusion
  • Proven ability to lead cross-functional teams and manage complex projects across geographies1
  • Excellent communication, stakeholder management, and documentation skills
  • Familiarity with Agile project management and change management best practices

Preferred Certifications

  • Adobe Certified Expert – Workfront Developer (Core)
  • Adobe Certified Professional – Fusion Developer
  • Adobe Certified Professional – Project Manager
  • PMP, SAFe, or Agile certifications (nice to have) 

Location 

  • Based in India, supporting global clients across multiple time zones.

Location:

DGS India - Bengaluru - Manyata N1 Block

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent

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