Join a company that's reintroducing itself to the aviation community we've helped advance for more than a century. At Honeywell Aerospace (NASDAQ: HONA), we're launching as an independent, publicly traded aerospace and defense company built on a legacy of operational excellence and mission-focused execution.
Our new brand identity pairs that heritage with real momentum, as we build technology that helps pilots navigate with confidence, aircraft operate more efficiently, and operators stay ahead of change. With our systems on board 90% of the world's aircraft, your work here has reach that's rare to find anywhere else.
Focusing on our customers, investing in innovation, and building a culture of accountability and performance is how we're shaping what comes next.
Every horizon. Every mission. Every day.
ResponsibilitiesHoneywell Aerospace products and services are found on aircraft across commercial aviation, defense and space. We operate through three business areas:
- Electronic Solutions develops the avionics, navigation systems, sensors and electromagnetic defense technology on board 90% of the world's aircraft.
- Engines & Power Systems provides the propulsion, auxiliary power and electrical systems that keep those aircraft flying.
- Control Systems supplies the thermal and motion control systems that support takeoff, landing and the safety of everyone on board.
With approximately 58,000 employees worldwide and net sales of $17.4B in 2025, we are also advancing systems for autonomous and supersonic platforms, bringing the same focus on safety and efficiency to the next era of flight.
Explore our businesses: https://www.honeywellaerospace.com
Join a Team Recognized for Leadership, Innovation and Diversity
The future is what you make it. When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers, and doers who make the things that make the future.
Working at Honeywell isn't just about developing cool things. That's why all our employees enjoy access to dynamic career opportunities across different fields and industries.
Are you ready to help us make the future?
QualificationsCore Responsibilities
- Lead strategic initiatives, governance, and project delivery best practices across ERP, ITSM, CRM, operations, and enterprise engineering tool support services.
- Provide end-to-end support services for all MCAD/ECAD tools (extended packages), including tool installation, troubleshooting installation-related issues, access and license support, and general application support for business users.
- Collaborate with leadership, engineering teams, SMEs, product vendors, and the ESD/SCCM team on planning, packaging, deployment, systems enhancements, and tool improvements to increase efficiency and service quality.
- Lead and support the team by assigning work, resolving issues, sharing knowledge, contributing to hiring and performance activities, and managing daily operations in alignment with SLAs.
- Drive process improvements, automation, and standardization to enhance operational efficiency, service delivery, and overall business performance.
- Create and maintain installation scripts for applications where packaging is feasible, modify scripts to support version upgrades, and drive automation of the installation process.
- Monitor and address middleware, TLS/SSL, and other server-side vulnerabilities for COTS tools installed in the environment, while supporting PDT, AIA, PIP, and related compliance requirements as per established SLAs.
- Provide operational support across India (IST) and USA (MST) time zones, perform initial issue investigation, coordinate with vendors for product-related issues, and maintain SLA-based service delivery.
- Manage data activities, escalations, operational issue resolution, master R drive application sync failures, and configuration or setup of admin licenses to support business users.
- Identify and implement process improvements, including license optimization reporting, quarterly application upgrade proposal planning, and testing support for tool updates and patches identified by tool SMEs within the Honeywell environment.
- Support AOP planning, demand estimation, and CMDB compliance, while creating and publishing KB/KBE articles, FAQs, and other help documentation in Ask Red and ITDirect, and providing basic training for new users on tool usage.
Experience and Domain Expertise
- 12+ years of IT experience supporting mechanical and electrical application operations, including software inventory, change management, server license configuration, and CAD/CAE/ECAD platforms.
- Knowledge of PDT, AIA, and related engineering software ecosystems, with experience in licensing, configuration, deployment, cloud support, infrastructure migrations, and vulnerability management.
- Strong skills in process improvement, automation, digitization, document management, project management, report generation, systems integration, and operational optimization.
- Strong communication, stakeholder management, training, and documentation skills.
- Proven leadership in managing teams, improving cross-functional service delivery, and making sound decisions in complex situations.
