AGBG Full Stack Engineer Manager

Job Title: Full Stack Engineer - Google Deployed Engineer (AGBG)

Management Level: 07-Manager

Location: Bengaluru / All over India

Must-have skills: Google Cloud Platform, People and Stakeholder Management, Agile Program Management, Client Relationship Management, Cloud Solution Architecture or Engineering

Good-to-have skills: Google Cloud certification(s)

Experience: min. 12 years in technology delivery and/or software engineering, including people leadership (team lead/manager) and leading multiple concurrent client projects/programs on Google Cloud.

•             5+ years architecting and leading GCP solution delivery 

•             Experience leading cross-functional teams (onshore/offshore) using Agile delivery practices; comfortable in client-facing delivery and stakeholder management.

Educational Qualification: Bachelor’s in computer science, Engineering, or related field

Job Summary:
We are looking for a Level 7 Manager who can lead and scale delivery of Google Cloud solutions for clients, with a strong focus on Customer 360, Contact Center transformation, and CCAI-based offerings. This role blends delivery leadership (multiple concurrent projects, governance, quality) with people leadership (coaching, performance, team health) and strong client engagement to shape roadmaps and ensure outcomes across design, build, and run.

Roles & Responsibilities:

• Lead multiple concurrent Google Cloud engagements with end‑to‑end ownership of scope, schedule, budget, risks, dependencies, and stakeholder reporting.

• Own delivery governance for Customer 360 and Contact Center/CCAI programs from discovery and solutioning through production readiness.

• Provide architectural and technical leadership across full‑stack Google Cloud solutions, ensuring scalable, secure, and standards‑aligned designs.

• Govern modern cloud engineering practices including IaC, CI/CD pipelines, container platforms (GKE), and platform engineering standards.

• Provide technical oversight for data, analytics, and AI solutions using BigQuery, Dataflow, Looker, Vertex AI, Gemini, and RAG, ensuring performance, cost, and responsible AI.

• Provide technical leadership for GCP cloud/contact center solutions (integrations/APIs, data patterns, security, observability) for scale and compliance.

• Oversee cloud security and SecOps architectures, including SIEM/SOAR integrations, enforcing security‑by‑design across applications and data platforms.

• Own API and integration architecture standards (e.g., event‑driven integrations, Apigee) to enable reusable and loosely coupled systems.

• Lead architectural governance for application and infrastructure modernization initiatives, including cloud‑native migrations and re‑platforming.

• Drive delivery quality through defined gates, secure SDLC practices, operational metrics, and continuous improvement.

• Act as a trusted advisor to senior clients, leading workshops, managing trade‑offs, and handling escalations to ensure outcomes.

• Manage staffing, skills, utilization, and partners across engagements; lead hiring, onboarding, coaching, and performance management.

• Partner with sales and account teams to shape solutions, strengthen win‑to‑deliver handoffs, and scale repeatable Google Cloud offerings and accelerators.

• Design and build custom integrations for Google Workspace, using APIs and Google Apps Script to automate workflows and connect productivity tools with enterprise systems.

• Unify customer data on Google Cloud and leverage BigQuery and Vertex AI to drive predictive audience segmentation and hyper‑personalized marketing experiences across channels.

Professional & Technical Skills:

• 12+ years in client-facing technology, consulting, delivery, or practice leadership roles 
• 5+ years delivering and/or leading Google Cloud (GCP) programs with measurable business outcomes 
• Proven people leadership: performance management, coaching, hiring, and building leadership bench strength 
• Strong portfolio/program management across multiple concurrent projects (scope, schedule, budget, risk, resourcing, governance) 
• Domain depth in one or more: Customer 360, CCAI/Contact Center, Cloud modernization, Data & AI; plus, strong offering management mindset 

BONUS POINTS IF YOU HAVE:  

• multiple GCP certifications, professional preferred

About Our Company | Accenture (do not remove the hyperlink)

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.