Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
JOB SUMMARY:
The Security Analyst who provides dedicated technical client support such as, monitoring and analysis capability for SOC operations and Incident Response. The Security Analyst will conduct analysis of security events to include validation, investigation escalation and reporting of events of interest based on the guidelines and event handlers provided to them. The Security Analyst will be responsible for all such events of interest and will make sure they are continuously monitored and reviewed. The Security Analyst upholds defined service level agreements (SLA) and customer service excellence.
Key Responsibilities:
- Monitoring and analysis of cyber security events
- Fully operate from Cradle to Grave the incident response process.
- Excellent understanding about Windows and Linux OS internals.
- Excellent knowledge of protocols like HTTP, HTTPS, TCP/IP, WebSocket, SSH, SFTP, RDP etc.
- Good understanding of the industry models such as the Cyber Kill Chains, Diamond Model and MITRE ATT&CK framework.
- Practical hands-on experience analysing windows & Linux artifacts produced from digital forensics and incident response.
- Good understanding of cyber threat landscape, TTPs, threat actors and groups.
- Ensure Security Incidents are raised and managed in line with defined processes.
- To escalate incidents and appropriately manage and record them.
- Handling of security incidents and taking ownership.
- Proactively manage internal and external security services to identify threats to infrastructure and services including Log Management.
- Proficiency with the following tools:
- EDR
- Anti-Virus/NGAV
- HIPS, ID/PS, DLP, WAF
- SIEM - Log Rhythm, QRadar and Splunk
- Experience with SIEM technologies (Splunk etc), Threat hunting, monitoring and investigations.
- Communicate new ideas or suggestions for analysis/process improvement.
- Deep understanding of logging mechanisms of Windows, Linux platforms.
- Participate in a 24x7 (On-Call) coverage model to prevent and remediate security threats.
- Knowing how to Script in languages such as Python, Powershell, Bash to build incident response workflows and automation is a plus.
- Have excellent written and verbal communication skills.
- Possess good technical understanding, takes initiative to remain up to date with cyber security skills, and fosters an attitude of continual learning/adapting.
- Possess the ability to adjust and adapt to changing priorities in a dynamic environment.
- Knowledge of and experience with Palo Alto, Checkpoint or Cisco firewalls is a plus.
- Ability to work with minimum guidance.
Experience:
Security Operations Centre (SOC) environment experience with at least 3+ years of experience detecting and responding to cyber intrusions in an Operations Technology environment.
Bachelor's degree or equivalent combination of education and 3 years of experience in computer science, computer engineering, or related field.
Certifications:
List of Certificates are knowledge equal to it.
SANS GIAC; GCED; GCIH; GCFA; GREM; GIAC GOLD. ISC CCFP; CSIH. EC Council ECSA; CHFI; ECIH, CompTIA CYSA+; Sec+, N+, Palo Alto, Cisco and Checkpoint certificates
It's good to have at least anyone of the above listed certs "is a plus", but not mandatory.
Physical Requirements, If Applicable:
• Provide 24x7 support coverage and work on weekends and STATE Holidays.
• General Office Duties.
CDW is committed to being an AI-fluent organization
We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
About Us
CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do- it's how we do it. At CDW we act as one- building trust, speaking candidly, and working together to achieve more. We play to win- focusing on what matters most and delivering for our customers. And we think forward- staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve complex challenges and deliver real impact for our customers and communities.
As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next.
Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
