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Elliott Group, Ebara Corp

Application Engineer

Posted 5 Days Ago
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2 Locations
Entry level
2 Locations
Entry level
The Application Engineer develops technical solutions and proposals for new equipment. They respond to customer inquiries, design machines, conduct cost analysis, and prepare specifications. The role involves collaboration with sales and project management, as well as developing marketing plans and improving procedures for efficiency.
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Overview & Responsibilities

Purpose:
Develop and prepare technical solutions and quotation proposals for new equipment, applying API 611, API 612, API 617 etc. standards to meet or exceed customer requirements. Provide technical and commercial support to promote the business including strategic initiatives. Interface with engineering, operational groups and customers in the development/clarification of proposal information. Assist in creating promotional material. 

Specific Job Responsibilities:
Respond to customer inquiries for new equipment. This involves the following key steps:

  • Review inquiry to understand goals of projects
  • Work with sales to develop strategy by understanding market trends, customer needs, budget, & competition.
  • Design machines and auxiliaries including performance and mechanical design analysis for entire scope of equipment
  • Define scope of supply
  • Conduct cost analysis including hardware, labor, engineering, drafting, vendor supplied components and all other costs related to the project
  • Prepare specifications for major purchased auxiliaries and act as technical resource for subsequent vendor inquiries
  • Create proposal including data sheets, scope, performance curves, pricing, delivery, comments/ exceptions to specifications and all other pertinent data
  • Submit proposal to sales and aid sales in presenting proposal to customer if necessary

Technical/commercial support during quote phase:

  • Answer technical/commercial questions from sales and customers concerning proposal.
  • Modify proposal as required from sales or customer concerning proposal.
  • Work with sales/management to adjust scope/delivery/price as needed to be competitive.
  • Participate in pre-contract meetings with sales/customer if required.
  • Transfer data to project management after order received:
  • Prepare design specifications.
  • Attend kick-off and transfer meetings as needed
  • Assemble all pertinent information including inquiry specs, scope, costs, schedule, etc. to define project for project manager.
  • Enter order into Elliott system by completing Shop Order Assignment Sheet and 331 Form.
  • Act as technical/commercial resource for project manager throughout project.

Develop/improve procedures for:

  • Automating standard, repeatable procedures and calculations.
  • Keeping current with technology through magazines, trade shows, articles, on and off-site training, etc.
  • Studying customers and competition to identify market trends, new application of technology, innovations, etc.
  • Implement business/marketing plans and strategic initiatives:
  • Utilize technical and commercial skills and contacts to conduct market analyses.
  • Write reports to assist sales and marketing in selling new technology and developing new markets.

Following is a list of the primary skills/requirements of this position:

  • Four (4) year BSME degree or equivalent.
  • Good understanding of sustainability and emerging markets
  • Extensive understanding of thermodynamic and aerodynamic concepts as related to the performance of turbomachinery
  • Application and design knowledge of both steam turbines and compressors as well as their related auxiliaries (i.e. motors, gears, lube systems, etc.)
  • Ability to understand and balance the inter-relationship between price, performance, delivery, and reliability when selecting/designing a unit.
  • Good verbal and non-verbal communication skills for preparing proposals, conducting meetings, answering sales/customer questions and writing technical papers/articles/procedures.
  • Ability to understand and balance internal cost structure, market value, and margin goals when pricing a project.
  • Design/analytical skills in the application/design of bearings, seals, materials, thermal and dynamic stress and strain, rotor dynamics, etc.
  • Strong attention to detail in preparation of all documentation.
  • Computer skills including Sun and IBM networks, application programs, Word, Excel, Lotus Notes, etc.
  • Travel is required to support sales in presenting proposals to customers and answering technical questions, participating in pre-contract meetings. Travel may also be required to attend trade shows, present papers, participate in discussion groups or work in the Elliott booth. Occasional travel required for training purposes. Average 4- 6 trips per year, 2-3 days each


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