JOB DESCRIPTION
Business : Industrial Solutions, India
Job Title : Application Specialist
Reports to : Technical/ Application Development Leader, India-Sub Continent
ABOUT SOLENIS
Solenis is a leading global producer of specialty chemicals focused on partnering with water-intensive operations to solve complex water treatment, process improvement and hygiene challenges with advanced chemical and equipment solutions for consumer, industrial, institutional, food & beverage, and recreational pool and spa water markets.
Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.
Headquartered in Wilmington, Delaware, USA, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis has been recognized as a Best Managed Company for 4 consecutive years and was named as 2024 Best Managed Company Gold Standard Winner.
THE ROLE
The Application Specialist position is part of the Technical/ Application Development team for India Sub Continent within the Industrial Solutions business.
- Full-time position, focused on providing technical and application support to the industrial water treatment customers in India.
- Geographic base : Mumbai/ Pune/ Delhi NCR
- Will involve extensive travel : on an average 2 weeks a month
KEY ACCOUNTABILITIES & RESPONSIBILITIES
The incumbent will primarily focus on providing technical service/ application support to the Industrial Solutions customers across India.
The role will involve extensive visits to customer sites:
- To monitor current conditions, understand customer needs and concerns/ challenges, if any
- To identify key gaps and improvement opportunities with the current water treatment programs
- To develop Solenis programs with a systematic approach that:
- Will include appropriate product selections
- will address current performance gaps/concerns
- will deliver operational and sustainability savings
- To define standards/ protocols, lead validation trials and gain customer approvals
- To do periodic follow ups to ensure delivery of actual benefits (cost/performance) vs plan
As a water treatment expert, the incumbent will also be responsible to:
- train and/or double work with the sales team on water & waste water treatment programs.
- support sales teams for troubleshooting at customer sites
- work closely with the sales, business development, marketing and R&D teams to streamline product offers, to develop savings calculators and to create value propositions for existing/ new products
EDUCATION, EXPERIENCE, AND REQUIREMENTS
- A technical (engineering/ science) background is essential
- 10-12 years of technical service/ application development experience in the industrial water treatment chemicals industry
- Good communication and interpersonal skills, ability and aptitude to build relationships
- Ability to analyse and interpret data
- Problem solving skills
- Ability to build total cost of operations (TCO) savings calculator
- Willing to travel extensively, at least 2 weeks every month
