Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : AWS Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring smooth operation of critical applications. The position demands continuous engagement with multiple teams to maintain system reliability and support business continuity through timely and effective problem resolution.

Roles & Responsibilities:
- Strong hands-on experience with AWS services including API Gateway, Lambda, DynamoDB, EventBridge, SQS, SNS, Glue, and IAM.
- Design and develop API-based solutions leveraging AWS cloud services to enable seamless integration between internal and external systems.
- Design and optimize DynamoDB schemas and queries for high-performance applications.
- Develop and manage data transformation workflows using AWS Glue.
- Design, develop, and manage RESTful APIs using AWS-native services.
- Monitor, troubleshoot, and optimize APIs using CloudWatch and AWS monitoring services.
- Work closely with stakeholders to understand integration requirements and design cloud-based solutions.
- Event-Driven Architecture: Build and maintain event-driven workflows using EventBridge, SNS, and SQS.
- Create technical documentation, API specifications, and integration diagrams.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in AWS Administration.
- Strong understanding of AWS Architecture and API lifecycle management
- Experience with API Gateway configurations and throttling
- Knowledge of Microservices architecture
- Strong problem-solving and analytical skills
- Excellent communication and stakeholder interaction skills
- Understanding of logging and monitoring tools (CloudWatch)

Additional Information:
- The candidate should have minimum 3 years of experience in AWS Administration.
- Willingness to work in Shift B (11:00 AM–9:00 PM or 12:00 PM–10:00 PM)
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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