Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : OpenText Documentum
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
We are seeking a highly skilled and motivated Lead Developer to work with a client Imaging platform which requires strong hands-on development for new internal projects, strategic initiatives and also for 3rd level platform support work. As part of the Imaging Team, you ll receive valuable experience and growth opportunities. You ll also have the chance to work alongside experienced professionals, use the latest technologies, and play a crucial role in automating and optimizing network operations and technologies.
Roles & Responsibilities:
- Assist your manager with work coordination for development team.
- Collaborate with teams to build .Net solutions that utilize Captiva optimally.
- Serve as the Lead Developer for Captiva with client s organizations.
- Stay abreast of OpenText s product roadmap for Captiva and reconcile that roadmap with cleint s product roadmaps.
- Enhance AWS Textract integration to make custom solutions more generic.
- Perform on-site mail room troubleshooting for business to resolve scanner and other issues relating to Captiva usage.
- Responsible for managing technology and delivery for a set of projects or initiatives within a product / channel / platform.
- Participate in meetings with to review project status, Accomplishments, risks, metrics, best practices etc.
- Coordinate with other developers / analysts to resolve dependencies and project issues.
- Provide general expertise on one or more architecture / technology disciplines.
- Identification, implementation, documentation, and communication of IT architecture and other relevant technology trends.
- Participate in efforts that pilot / evaluate specific architecture Solutions.
- Assist with identification of obsolete technologies and processes and assess associated risks to the business.
- Monitor and maintain all production Captiva deployments for health, scalability, and stability.
Professional & Technical Skills:
- A minimum of 5+ years of Captiva experience.
- Prior experience in a Lead Developer role or equivalent to Senior Developer role (5+ years).
- Strong .Net development experience (7+ years).
- AWS Textract experience preferred.
- Manage Imaging Model and update it as required using Machine Learning for client s organization.
- Knowledge of agile processes.
- Solid troubleshooting and analytical skills.
- Effective verbal and written communication skills.
Additional Information:
- Bachelor s degree in computer science, Software Engineering, Security Engineering. or equivalent field experience.
- The candidate should have minimum 5 years of experience in OpenText Documentum.
- This position is based at our Pune office.
- Willingness to work in Shift B (11:00 AM–9:00 PM or 12:00 PM–10:00 PM)
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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