The role of the application engineer is to support domestic and international distribution channels in the preparation of quotations and technical proposals. We process inquires by creating a proposal package for customers for assigned products.
Responsibilities• Support the distribution channels / sales team for fielding technical products and application questions
• Review inquiries to understand goals of the project, customer needs, and specifications to develop a quote strategy and scope of supply
• Prepare technical proposals complete with data sheets, performance curves, lube systems, seal systems and other auxiliary systems
• Collaborate with internal departments assisting in quotation and proposal development
• Technical support answering questions regarding the proposal, modify proposals as needed, and participate in pre-award technical discussions to close orders.
• Review customer purchase orders ensuring compliance with quoted equipment and specifications
• Transfer job with all applicable data to project management after order is received. Participate in a handoff meeting and act as a technical advisor as appropriate throughout the job.
• Performs other related duties as assigned.
Technical/Functional Skills:
• Will have a strong general understanding of engineering sciences and be comfortable engaging in technical communication and decision making.
• Will have strong communication skills and confidence in representing Sundyne in communications with customers.
• Knowledge of API 610 & relevant API / ASME standards, Knowledge of Centrifugal pumps
• Self-directed work team environment requires an individual to be a team player and self-starter
• Will be capable of working both independently as well as in a team environment.
• Will be dedicated to meeting short deadlines and manage multiple customer orders simultaneously with a high degree of ownership for timely and accurate completion.
• Will have strong attention to detail, and a high degree of focus on customer satisfaction.
• Will have strong personal organization and time management skills.
• Position may require travel to support sales channel and customers.
• Bachelor’s in mechanical engineering
• 5+ years’ relevant experience in the pumps industry is mandatory
• Experience of API 610 & relevant API / ASME standards, Knowledge of Centrifugal pumps
