Assistant Manager - Business Application

Company Overview

Join us on our mission to elevate customer experiences for people around the world.  As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!

Essential Duties & Responsibilities:

• Functional Leadership role - candidate will be responsible for delivering multiple key initiatives to business within the defined scope, time and cost.
• Provides overall direction, guidance and definition of IT Ecosystem architecture to effectively support the corporate business strategy.
• Reviews existing business processes and establishes metrics to improve business processes
• establishes and oversees the business application team, including the recruitment, development and maintenance of the staffs
• oversees the definition of the future-state and current-state business requirement, and uses IT to identify and guide projects
• Leverages business capabilities as a platform for illustrating the link between business needs (as shown by capabilities) with decisions to their technology, solution and business applications.
• Reviews business drivers and strategies, understands the implications to the application design, and identifies/mitigates risks to solutions.
• Leads analysis of technology industry and market trends to determine their potential impact on the business application.                                                                                                         
• Ensures the effective translation of the security architecture is implemented into the solutions.
• Understands where Everise is planning to go in the future to provide valuable inputs to stakeholders
• Interfaces across education, research, and administrative areas, acting as visionary to proactively assist in defining the direction for future projects.
• Have business/Domain centric application delivery roadmaps (short & long term) in outsourcing and transformation delivery
• Revenue influence, efficiency & effectiveness impact through the use embedded capabilities, tools and wrappers
• Cost optimization target for short term and long term

Required Skills and Experience:

• Proven hands-on Software Development experience
• Proven working experience in Microsoft technologies and other technologies
• Proven working experience in using REST APIs and Web Services (SOAP) within a web platforms
• Experience in designing and developing enterprise grade applications.
• Excellent knowledge of Relational and non-relational Databases
• Experience in developing web applications using at least one popular web framework (Spring MVC, JSF, JSP, Servlet, HTML5, CSS, JavaScript, JQuery, .Net)
• Complete understanding of SDLC (Waterfall and Agile)
• Good understanding of on-prem and cloud based data warehouse technologies.
• Good understanding over Azure and AWS
• Minimum 4-5 years in project management and application delivery
• Exposure to BPO industry will have an added advantage.
• Very good understanding of Enterprise level application architecture and ability to understand complex mix of various tools, technologies, solutions and inter-relations between them.
• Very good technical design and documentation skills
• Good knowledge of GenAI and various other AI technologies

Position Requirements: 

• 7-12 years of relevant experience
• Bachelor / Master degree in IT, Computer Science Engineering or a related subject
• Proven ability to lead, coordinate the work across various internal and external departments.
• Proven track record of working and leading the delivery through external vendors
• Able to manage high flux, multi project, volatile delivery environment
• Proven experience in team development – improvement of skills of team members, motivation, feedback
• Agile experience: plan, direct, and coordinate all activities associated with Sprint planning and execution.
• Very good verbal and written communication. Ability to influence stakeholders. Experience in Excel and PowerPoint will be an added advantage

If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.