Assistant Manager - Technology Services

Description and Requirements
Position Summary:
Resource is responsible for assisting MetLife Docker Container support of Application Development Teams. In this position the resource will be supporting MetLife applications in an operational role performing on boarding applications, troubleshooting infra and Applications Container issues. Automate any of the manual build process using CI/CD pipeline.
Job Responsibilities:

• Development and maintenance in operational condition of OpenShift, Kubernetes Orchestration container platforms
• Experience in workload migration from Docker to OpenShift platform
• Manage the container platform ecosystem (installation, upgrade, patching, monitoring)
• Check and apply critical patches in OpenShift/Kubernetes
• Troubleshoot issues in OpenShift Clusters
• Experience in OpenShift implementation, administration and support
• Working experience in OpenShift and Docker/K8s
• Knowledge of CI/CD methodology and tooling (Jenkins, Harness)
• Experience with system configuration tools including Ansible, Chef
• Cluster maintenance and administration experience on OpenShift and Kubernetes
• Strong Knowledge & Experience in RHEL Linux
• Manage OpenShift Management Components and Tenants
• Participates as part of a technical team responsible for the overall support and management of the OpenShift Container Platform.
• Learn new technologies based on demand.
• Willing to work in rotational shifts
• Good Communication skill with the ability to communicate clearly and effectively

Education:
Bachelor's degree in computer science, Information Systems, or related field
Experience:

• 7+ years of total experience and at least 4+ years of experience in development and maintenance in operational condition of OpenShift, Kubernetes Orchestration container platforms
• Experience in installation, upgrade, patching, monitoring of container platform ecosystem
• Experience in workload migration from Docker to OpenShift platform.
• Good knowledge of CI/CD methodology and tooling (Jenkins, Harness)
• Linux Administration
• Software Defined Networking (Fundamentals)
• Container Runtimes (Podman / Docker), Kubernetes (OpenShift) / Swarm Orchestration, GoLang framework and Microservices Architecture
• Knowledge and usage of Observability tools (i.e. Elastic, Grafana, Prometheus, OTEL collectors, Splunk )
• Apache Administration
• Automation Platforms: Specifically, Ansible (roles / collections)
• SAFe DevOps Scaled Agile Methodology
• Scripting: Python, Bash
• Serialization Language: YAML, JSON
• Knowledge and usage of CI/CD Tools (i.e.: AzDO, ArgoCD)
• Reliability Mgmt. / Troubleshooting
• Collaboration & Communication SkillsContinuous Integration / Continuous Delivery (CI/CD)
• Experience in creating change tickets and working on tasks in Service Now
• Java Mgmt. (JMX)/ NodeJS management

About MetLife
Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!
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