Dyson is a global technology company with engineering, research, development, manufacturing and testing operations in Singapore, the UK, Malaysia, Mexico, China and the Philippines. Dyson remains family-owned and has global headquarters in Singapore and a technology campus in the UK spanning over 700 acres in Malmesbury and Hullavington
About The Role:An Assistant Sales Manager plays a crucial role in assisting the Zonal Sales Manager to achieve sales targets, maintain customer relationships, and ensure smooth sales operations within the organization. The position involves overseeing day-to-day sales activities, supporting the sales team, analyzing market trends, and contributing to the overall growth of the business.
Responsibilities
Sales Strategy and Support
- Assist the Zonal Sales Manager in developing and implementing effective sales strategies to achieve business objectives.
- Collaborate with the sales team to monitor individual performance and provide guidance.
- Support sales goals by identifying new opportunities and suggesting improvements to current sales techniques/processes.
Team Leadership
- Train, mentor, and motivate sales representatives to enhance their performance and professional development.
- Act as a point of contact for the sales team, addressing their needs and concerns promptly.
Customer Relationships
- Assist in building and maintaining strong relationships with key clients and stakeholders.
- Address customer inquiries, complaints, and feedback to ensure satisfaction and brand loyalty.
Market Analysis
- Conduct market research to identify trends, competitors, and opportunities for improvement.
- Provide sales forecasts and develop reports to help the Sales Manager evaluate market conditions and sales goals.
Sales Operations
- Coordinate with internal teams (marketing, finance, logistics, etc.) to ensure seamless sales operations.
- Oversee inventory management and ensure products/services are delivered on time.
Reporting
- Prepare regular sales reports with insights and recommendations for the Sales Manager and senior leadership.
- Track and analyze sales performance metrics to evaluate team success and identify areas for improvement.
- Bachelor’s degree in Business Administration, Marketing, or a related field (Master’s degree is a plus).
- Proven experience in sales roles, with a strong track record of success and progression.
- Previous experience as a team lead or assistant manager is preferred.
- Strong leadership, organizational, and communication skills.
- Ability to work under pressure and meet deadlines in a fast-paced environment.
- Proficiency in sales tools, CRM software, and Microsoft Office applications.
- Analytical and problem-solving skills to assess challenges and find effective solutions.
- Knowledge of market trends and business acumen.
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
