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Jefferies

Associate- Core HR Prod Support - HR Tech

Posted Yesterday
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In-Office
2 Locations
Mid level
In-Office
2 Locations
Mid level
Provide technical support, configuration, integrations, enhancements, and production troubleshooting for Oracle Cloud HCM and Recruiting. Manage extracts, reports, workflows, data loads, security, quarterly releases, testing, and root-cause analysis. Partner with HR, Talent Acquisition, and IT teams to optimize global HR technology processes and contribute to platform modernization initiatives.
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About the Role

Jefferies is seeking an experienced Oracle HCM & Oracle Recruiting Cloud (ORC) Technical Analyst to support and develop its global HR technology platform. This role is responsible for the technical administration, support, configuration, integration, and optimization of Oracle Cloud HCM, with a focus on Core HR and Recruiting.


The ideal candidate combines deep Oracle Cloud expertise with strong analytical and problem-solving skills, partnering closely with HR, Talent Acquisition, and IT teams to deliver scalable solutions, support platform stability, and drive continuous improvement across HR processes.


Key Responsibilities

  • Provide advanced technical support for Oracle Cloud HCM and Oracle Recruiting Cloud.
  • Lead troubleshooting, root cause analysis, and resolution of complex production issues.
  • Design, develop, test, and implement system enhancements, integrations, and configurations.
  • Partner with HR, Talent Acquisition, and cross-functional technology teams to deliver scalable, best-practice solutions.
  • Support quarterly Oracle Cloud releases, including impact assessments, regression testing, and deployment readiness.
  • Develop and maintain integrations, reports, extracts, workflows, and data conversion processes.
  • Ensure compliance with security, governance, and data privacy standards.
  • Contribute technical expertise to the HR technology roadmap and ongoing platform modernization initiatives.

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
  • 3-5+ years of experience supporting and implementing Oracle Cloud HCM, including Oracle Recruiting Cloud (ORC).
  • Core HR – employee lifecycle, hires, transfers, terminations, assignments, jobs, positions and organizations
  • Hands-on experience with Redwood UX and Visual Builder Cloud Service (VBCS).
  • Strong technical expertise in HCM Extracts, HDL, Fast Formulas, BI Publisher, OTBI, and Oracle Cloud integrations.
    • HCM Extracts – full file, changes-only extracts, scheduling and delivery
    • BI Publisher – data models, reports, bursting, scheduling and notifications
    • HDL/HSDL – mass data loads and corrections
    • OIC Integrations – HCM Adapter, REST/SOAP APIs, JSON/XML and SFTP
    • OTBI reports and dashboards
  • Strong Oracle SQL and understanding of HCM tables/data model
    • DFF/EFF, Lookups, Value Sets, Autocomplete Rules and Experience Design Studio, VB Studio
  • Proven experience with HCM Security, including role-based access controls and data security frameworks: roles, data/abstract/job roles, security profiles and AOR
  • Expertise in workflow design, approval configuration, and process optimization: BPM/Approval workflows and Transaction Console
  • Strong understanding of SaaS support, release management, testing, and Agile delivery practices.
  • Experience supporting complex, global Oracle Cloud environments.
  • Experience with production support, incident troubleshooting, root-cause analysis and quarterly Oracle updates
  • Demonstrated ability to manage competing priorities and deliver results in a fast-paced environment.
  • Excellent communication, stakeholder management, and collaboration skills.

Preferred Experience

  • Strong understanding of HR business processes and industry best practices.
  • Familiarity with Payroll, Benefits, Absence, Compensation or Talent is a plus
  • Experience working within Agile delivery teams.
  • Exposure to global Oracle Cloud HCM deployments and transformations.
  • Oracle Cloud HCM certifications are a plus.

Why Join Jefferies?

  • Help shape the future of a global HR technology platform.
  • Be part of modernization initiatives leveraging Oracle Redwood capabilities.
  • Work on innovation in employee, recruiter, and candidate experiences.

Partner with high-performing global teams across HR and Technology
#LI-RT1

About Us

Jefferies is a leading global, full-service investment banking and capital markets firm that provides advisory, sales and trading, research, and wealth and asset management services. With more than 40 offices around the world, we offer insights and expertise to investors, companies, and governments.

At Jefferies, we believe that diversity fosters creativity, innovation and thought leadership through the infusion of new ideas and perspectives. We have made a commitment to building a culture that provides opportunities for all employees regardless of our differences and supports a workforce that is reflective of the communities where we work and live. As a result, we are able to pool our collective insights and intelligence to provide fresh and innovative thinking for our clients.

Jefferies is an equal employment opportunity employer, and takes affirmative action to ensure that all qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, ancestry, religion, gender, pregnancy, age, physical or mental disability, marital status, sexual orientation, gender identity or expression, veteran or military status, genetic information, reproductive health decisions, or any other factor protected by applicable law. We are committed to hiring the most qualified applicants and complying with all federal, state, and local equal employment opportunity laws. As part of this commitment, Jefferies will extend reasonable accommodations to individuals with disabilities, as required by applicable law.

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