Job Description
The Pay & Time Product comprises of the firmwide experience and delivery of employee pay and time & absence tracking. The role will be critical in defining the evolution of the platform, processes and experiences that run across the function for all current/former employees, managers, and HR professionals firmwide.
The Human Resources function at JPMorgan Chase is shifting to a product-driven way of working. We are making this change so that we are fully organized around our customers to deliver personalized experiences throughout an employee or manager journey. This shift is a change in the way we organize and prioritize the work that needs to get done to ensure a higher quality output for our customers. Our intention is to build products that our customers love and that work for our businesses. The HR Product Organization sits within Corporate HR and plays an important role in driving our transformation. The organization will lead our efforts to identify outcomes, goals and measures of success across all of our products applying agile principles, continuous discovery and a common set of data architecture and delivery tools.
Job Summary
As an Associate, you will be a part of International Pay & Time. You will play a key role in the continued innovation and sustainment of the Oracle HCM cloud application, Global View Payroll, related suite of applications and business processes. The role will be critical in defining the evolution of the platform, processes and experiences that run across the function for all current/former employees, managers, and HR professionals firm wide.
As part of the firm's ongoing commitment to innovation, premium employee experiences, minimizing risks and strengthening controls, JPMorgan Chase launched the Human Capital management (HCM) Cloud Initiative. This program continues to lead the transformation of the employee and manager experience, advancement of analytics insights, simplification of processes and technology infrastructure. There is a significant opportunity to simplify, personalize, and digitize the employee experience from recruit to retire.
You will be responsible for the continued optimization and sustainment of the ADP Global View solution and its integration with Oracle HCM cloud solution, ensuring the reliability, accuracy, and effectiveness of the platform and the end-to-end experience for our 260K+ employees globally.
Job responsibilities
- Day-to-day representative for International Pay Product Team; owns the end-to-end experience for stakeholders and by partnering to understand the needs and practices of all groups who interact with the aligned product
- Responsible to collect business requirements and translate them into Product backlog
- Must be able to craft user stories for technology teams with a reference to functionalities like AI agentic workflows, orchestration layers, Oracle to ADP Payroll Interface, Oracle HCM payroll elements, integrations, reporting or compensation modules
- Responsible to prioritize the product backlog; Partners with the different teams to impact analysis for future investments and current items and drive towards success
- Accountable for the product's experience including operations, technology, and data - knows expectations and areas of opportunity by key persona
Required qualifications, capabilities and skills
- 6+ years of experience of payroll or product owner in a sizeable global organization
- Experience and Ability to maintain a product backlog, and write user stories and epics
- End-to-end payroll understanding from Payroll processes or implementing ADP Global View
- Ability to write test scenarios, test cases and partner with business users to execute/conclude testing.
- Ability to identify solutions to business problems utilizing data, process, and digital assets
- Proven track record of delivery; ability to drive concepts to execution
- Excellent organizational, interpersonal and communication skills
- Proven ability to multitask and navigate multiple tasks running in parallel
- Strong written and verbal communication skills and ability to represent the product to stakeholders
- Proactive, accountable, and detail-oriented work ethic
- Customer obsessed - develops deep empathy and understanding in service of creating frictionless end-to-end experience
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.
