As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.
Job DescriptionJob Description:
We are seeking a talented and passionate Associate Product Manager (APM) to join our dynamic Payments API team. The ideal candidate should have a strong background in API integrations and payment systems As an APM, you will play a pivotal role in enhancing and optimizing our digital products to deliver exceptional customer experiences and drive business growth.
Responsibilities:
- Product Vision & Strategy: Collaborate with cross-functional teams to define and communicate the product vision. Develop a deep understanding of customer needs and market trends, translating them into a clear product strategy.
- Specification Writing: Write clear and comprehensive product specifications, ensuring that all technical requirements and user stories are well-documented.
- API Integration: Have a strong understanding of API integrations and work closely with developers to implement and optimize them.
- User Feedback & Product Improvement: Gather and analyze user feedback to identify areas for product improvement. Define and document detailed product requirements and user stories.
- Collaboration & Delivery: Collaborate closely with engineers & EM to ensure the timely and high-quality delivery of product features. Candidates with a background as a developer, or API-based product manager will be given preference. The ability to understand and communicate effectively with technical teams is essential.
- Market Analysis: Conduct competitive analysis and market research to identify opportunities and threats. Stay up-to-date with emerging technologies and trends.
- Quality Assurance: Oversee product testing and quality assurance for the product, ensuring a seamless and bug-free user experience.
- Data Analysis & KPI Monitoring: Monitor product KPIs and conduct data analysis to measure the success and impact of product changes. Make data-driven decisions to improve product performance.
- User Feedback & Feature Requests: Act as the central point of contact for collecting, prioritizing, and addressing user feedback and feature requests.
Requirements:
- Bachelor’s or Master’s degree in Computer Science or a related field.
- 2+ years of experience in product management.
- Analytical mindset with proficiency in SQL and data analysis tools like Tableau, Looker Studio.
- A customer-centric approach and a passion for creating outstanding user experiences.
- Proficient in writing Product Requirement Documents (PRD), Functional Requirement Documents (FRD), API Requirements documents, User Stories, and assisting developers with the creation of Software Requirement Specifications or User Guides.
- Experience working with Agile methodologies.
- Exceptional communication and interpersonal skills.
- Strong knowledge of API integrations is preferred.
- Past experience in handling payment systems and payment gateway integrations is a plus.
We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.
