Support end-to-end delivery of enterprise customer implementations by coordinating timelines, tracking milestones, managing documentation, facilitating stakeholder communication, collaborating with cross-functional teams, and following PM processes to ensure quality and successful handover.
This is a REMOTE Role.
About Bloom Equity Partners
RightCrowd is backed by Bloom Equity Partners, a private equity firm specializing in lower-middle market technology, software, and tech-enabled business services companies. Bloom partners closely with founders and management teams to drive transformational growth and deliver superior returns.About Bloom Equity Partners
About RightCrowd
RightCrowd is a dynamic and rapidly expanding company in the Physical Identity and Access Management (PIAM) industry, providing cutting-edge solutions that enhance security and streamline access control processes for enterprise customers worldwide. As we grow our global delivery capabilities, we are building out our team in the Philippines to support project delivery across our customer base.Role Overview
As an Associate Technical Project Manager (TPM), you will support the end-to-end delivery of RightCrowd's enterprise customer implementations. Working alongside senior project managers and cross-functional teams, you will assist in coordinating project activities, tracking milestones, managing documentation, and ensuring clear communication between internal teams and external stakeholders. This is an excellent opportunity for an early-career professional looking to grow their project management skills in a fast-paced, global SaaS environment.Position Details
Location: Philippines (Remote)Employment Type: Full-Time
Reporting To: Senior Technical Project Manager
Key Responsibilities
Project Coordination & Delivery- Assist in managing project timelines, task lists, and action items across one or more customer implementation projects.
- Support all phases of the project lifecycle — from requirements gathering and solution design through to deployment and handover.
- Track project milestones, flag risks and dependencies, and escalate issues to senior team members as appropriate.
- Maintain and update project plans, status reports, and change request logs under the guidance of the lead TPM.
Stakeholder Communication
- Participate in and help facilitate regular customer meetings, taking notes and following up on action items.
- Prepare meeting summaries, status update decks, and project documentation for both internal and external audiences.
- Support the preparation of change requests and assist in communicating scope, schedule, or budget changes to stakeholders.
Cross-functional Collaboration
- Collaborate with implementation engineers, solution architects, QA, and customer success teams to coordinate deliverables.
- Assist in resource tracking and help ensure team members have the context and materials needed to execute their tasks.
- Maintain accurate records in project management and collaboration tools (Jira, Confluence, MS Project, etc.).
Process & Quality
- Follow established project management processes, methodologies, and templates (Agile, Scrum, Waterfall/hybrid).
- Support quality checks to ensure deliverables meet customer success criteria before sign-off.
- Contribute to continuous improvement by identifying process gaps and suggesting improvements.
Qualifications
Required- 1–3 years of experience in project coordination, project management, or a related role (internship or industry experience accepted).
- Bachelor's degree in Information Technology, Computer Science, Business Administration, Engineering, or a related field.
- Familiarity with project management tools such as Jira, Confluence, MS Project, or similar.
- Strong written and verbal communication skills in English; comfortable interacting with international stakeholders.
- Highly organized, detail-oriented, and able to manage multiple tasks simultaneously.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
Nice to Have
- Exposure to SDLC methodologies — Agile, Scrum, or Waterfall — in an academic or professional context.
- PMP, CAPM, or equivalent project management certification (or currently pursuing).
- Experience supporting enterprise software implementation or SaaS delivery projects.
- Background in or exposure to security, access control, or identity management solutions.
Core Competencies
- Collaborative mindset — works well within a global, distributed team and values diverse perspectives.
- Proactive communicator — surfaces issues early and keeps stakeholders informed without being prompted.
- Growth orientation — eager to learn, take feedback, and develop project management expertise over time.
- Problem-solving approach — thinks critically about challenges and proposes practical solutions.
- Adaptability — comfortable working across time zones and adjusting to shifting priorities in a fast-growing company.
Growth & Career Path
RightCrowd is committed to developing talent from within. The Associate TPM role is designed as a launchpad toward a full Technical Project Manager position, with a clear path to take on greater project ownership, stakeholder accountability, and program-level responsibilities as you build your skills and experience.Equal Opportunity Statement
RightCrowd is an Equal Opportunity Employer. We do not discriminate on the basis of any status or condition protected by applicable law. We celebrate Similar Jobs
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