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Network International

ATM Reconciliation Senior Specialist

Posted Yesterday
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In-Office or Remote
Hiring Remotely in Egypt
Senior level
In-Office or Remote
Hiring Remotely in Egypt
Senior level
Oversee ATM cash reconciliation, transaction verification, dispute handling, captured-card processing, and discrepancy resolution. Investigate cash variances with banks, cash-in-transit providers, vendors, and internal teams. Prepare reconciliation and variance reports, ensure client updates, manage ATM withdrawal, deposit, and foreign-exchange reconciliations, and maintain compliance with customer service-level agreements and investigation timelines.
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About Us:
Network International is the largest Financial Technology company in Middle East and Africa. Payments is our core business where we provide services in more than 50 countries – UAE, Jordan, South Africa, Egypt are some of our key markets. Apart from payments, we provide services on Data and Insights, Lending, Insurance, Risk Solutions, etc. Our core customers are businesses at every scale and segment, though recently we are growing in direct to consumer card segment as well.
Our EVP's:
At Network International, we always stay ahead. . In the fast-paced world of financial services, we thrive on innovation, agility, and purposeful collaboration. We invest  first in our people, empowering you to make bold decisions, learn fast, and grow your expertise alongside industry leaders. Here, solving complex problems means more than using cutting-edge technology; it’s about creating meaningful value for our customers, together. We foster a culture where trust, accountability, and achievement go hand in hand—because success isn’t just a goal; it’s how we work, every day, as one team.
Job Description:
ATM Cash Reconciliation, dispute handling and captured cards handling

Responsibilities:

ATM Cash Reconciliation Oversight [Maker]

  •    - Supervise end-to-end reconciliation processes for ATM cash transactions.

  •    - Tracking ATM reconciliation processes /cash remaining and transactions, verifying that daily records align with the physical cash managed by CIT companies.

  • Discrepancy Identification and Resolution [Maker]

  •    - Investigate and resolve discrepancies promptly, Report/investigate/follow-up with CIT providers, banks, and internal teams to determine the root causes.

  •    - Document and report findings related to any cash variance issues, implementing preventative measures and corrective actions as required.

  • Client Reporting and Detailed Documentation [Maker]

  •    - Prepare, review, and distribute detailed reconciliation and variance reports for client banks, highlighting findings and summarizing discrepancies.

  •    - Supervise reconciliation activities, investigations, and resolutions, ensuring that client banks have been updated with required data.

  • Reconcile the client banks payments made through the vendors (VISA or MasterCard) against the actual amounts dispensed through the ATMs.

  • Responsible for reconciling the ATM transactions (withdrawal, cash deposits and Forex)

  • Handle ATM transactions disputes with the client bank within the set time frames.

  • Ensure compliance with Bank customer SLA’s and maintain maximum ATM claim & investigation response time frames

  • Reporting cash shortage resulted from the reconciled ATM to CIT Companies.

  • Performs other related duties as requested by the company.






Network International is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds, nationalities, and experience levels. We are committed to creating an inclusive workplace where innovation, diversity, and performance thrive.
 

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